Filter by Rating
  • Filter by Rating
  • 1 Star
  • 2 Stars
  • 3 Stars
  • 4 Stars
  • 5 Stars
Customer Experience Rating
4/ 5

I had a very good experience.It. Was very easy to book in I will be looking at your Inn next time we need accommodation when we come to Sydney.
Cheers Mary

Customer Experience Rating
4/ 5

All seemed to go well but it did get a bit confusing at times. The issue of checked in luggage should be made clearer.

Customer Experience Rating
4/ 5

Many choices were presented to me.
I admit being attracted by a cheaper price, but once the booking was completed, I discovered that the checking in process was trickier than I would like!
i.e. no concierge, therefore a phone call is required 24hrs prior to arrival. Also, I must send a photo of my ID and credit card as $300 bond is required.
I wish I’d paid $30 more and opted to book the hotel with a concierge desk!!

Customer Experience Rating
4/ 5

The hotel was a good price and the booking process was easy.

Customer Experience Rating
4/ 5

I think the whole process is very easy (almost to easy) however it’s annoying that you can’t book and pay for the hotel straight up instead of having to reserve it.

Customer Experience Rating
4/ 5

Easy to use – good choice – best price

Customer Experience Rating
4/ 5

WOTIF was very helpful when I had to have my itinerary changed. They Organised it on the spot at no extra cost.??

Customer Experience Rating
4/ 5

Booking all well, thanks.

Customer Experience Rating
4/ 5

Very easy for booking our accomodation

Customer Experience Rating
4/ 5

I have not received a booking confirmation email with my itinerary attached