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Customer Experience Rating
4/ 5

I generally use Wotif to book accommodation. Wotif is easy to use and gives a good choice of aoptions.

Customer Experience Rating
4/ 5

Informative, efficient, good range of choices.
But …….at the payment stage, it wasn’t clear to me that the payment had actually been completed. This could be clearer if a final confirming message came on screen – to say that payment has been successful.

Customer Experience Rating
4/ 5

because it gave me the option to pay online or at the property.

Customer Experience Rating
4/ 5

Quick, efficient and everything confirmed. Good price

Customer Experience Rating
4/ 5

Very easy to book, quick and convenient.

Customer Experience Rating
4/ 5

I would absolutely recommend using the Wotif app. Ease of use and navigation throughout and plan and simple booking. I wasn’t redirected to other sites over and over again just to make a booking. Straight forward easy to understand as it’s all laid out on a plate for you. I will continue to keep using the Wotif app for all my future travel needs.

Customer Experience Rating
4/ 5

Staff were friendly and helpful. Room was very clean

Customer Experience Rating
4/ 5

Pretty happy with the service , even though I completely messed up my booking – the only thing is it doesn’t say time frame for refund for cancellation? (I accidentially booked the wrong hotel).

Customer Experience Rating
4/ 5

Process was simple

Customer Experience Rating
4/ 5

Easy to navigate