I have just been informed the room I booked does not allow check-in until 9.30pm. Was not clear at all on the Wotif site. Very ordinary indeed. In fact, probably misleading under Australian consumer law.
August 17, 2018Absolutely terrible room!! Door wouldn’t latch and everytime you opened the bathroom door, the front door would open. Had to have the safety latch on to keep the door from being wide open. This also meant that the smoke from the smokers on the balcony was coming into the room… The room internally was what was expected of a 3 star hotel but you can’t expect anything more in Taree…
August 16, 2018stop advertising discount codes like “Hotel10” and then not providing anywhere throughout the booking process to use them.
August 16, 2018Did not receive member discount, and WOTIF did not disclose their charges, not happy, cost more through WOTIF than with direct park contact. Won’t use again
August 16, 2018Misleading add, room had single beds
August 16, 2018Amazed I was not send an itinerary – send a confirmation email
July 20, 2018Booked a hotel which offered a free breakfast but on confirmation it disappeared.This caused tension between hotel reception and i looked like a lair.
July 19, 2018I booked 1 night at Palm Cove for the 11/7/2018 for $120.00 , you sent me comfirmation for the 20/6/18 that the room was booked for that day, I rang your number at Wotif to have it corrected I spoke to one of your reps who could hardly understand English to have it changed to the correct date, I then recieved a phone call while I was at work from the proprietor on the 20/6/18 inquiring what time was I arriving that night, I was gob smacked & 3000 klms away, I told him the dates were wrong & I will be there on the11/7/18, he said it will cost you another $40.00 for that night, total cost $160.00 for the night. You brain dead mother fuckers cost me another $40.00 because you can’t get your shit together I will never in a million years recommend you dip shits to anyone, period.This is what happens when you employ people who don’t understand plain fucking English.
July 16, 2018I booked a hotel with you last week, and on the same day I found a cheaper price on another website. I filled the price match form but no one ever got back to me. This was with regards to the itinerary #7364541172998
July 15, 2018Made a reserved booking. Told I would have something in my inbox to confirm. Still waiting a week later?? Am I booked in or not?
July 11, 2018
