Wotif Reviews

Very bad. I needed to cancel my booking at short notice. Your site said I could do so up to 6pm on the day I booked for a full refund. When I tried to do this your site would only let me change the booking but not cancel it. I tried several times to no avail. I tried contacting you through your virtual booking agent but received no response. As I was travelling at short notice because of a family crisis I had abandon my efforts to cancel the booking. I am not pleased and unless someone contacts me and gives me some satisfaction I will not be using Wotif again.

Booked a flight and then tried to cancel it because tge flight I booked didn’t suit my timetable. From then on it was frustrating to cancel a flight, it didn’t happen and I got stuffed around for 2 days only to be very disappointed. The staff were deceiving and lied to me. I have proof in conversations I had with them. I’ll never use Wotif agsin

Make sure rooms are available at motels involved.

Website said link to app for 10% first purchase then didn’t apply it then wasted 1 hour on your auto phone service that didn’t recognise my booking number

We felt the rental company was shonky. They asked for licence details for all 3 people staying! They never sign a name to their documents. The unit was old tired and not maintained. Mould in bathroom, shower tap fell off in your hand. Sofa was so filthy we had to put a sheet over it to sit on. No fly screens or air con. Television reception shocking. Holes in kitchen laminate. Tired dirty carpet. On second floor – no lift – 36 stairs to access. Oh and the girl who delivers keys also takes a photo of your licence! Wouldn’t delete from her phone! Who knows she could be selling our private info.

the experience was ordinary. The room with a double and single had no room for 3 suitcases. The air con blew straight onto our faces during the night- had to have it on as the room was hot and stuffy. Shower space was tiny. Wouldnt recommend it to anyone.

My accommodation was booked out. Had no where to go. Can’t call as I’m overseas on holidays. Not happy. El homstay had no record of booking

I booked the wrong date, mostly my fault. After receiving the confirmation email I realised the error and could not correct the date. Neither through your live chat or the hotel.
I had to book a second (correct) date with the original date not being able to be used.
The error occurred when I left the Wotif site to check something else and when I returned the date had defaulted to the incorrect date.

Wotif is full of crap and i will never , ever use your services again. Also im gonna post my negative experience all over the internet so people dont use your services at all

I have been charged and don’t know how and i have no details in my email of booking and what it is for. I will not use Wotif ever again.