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Customer Experience Rating
1/ 5

Your shit system booked the wrong date. I’m out of pocket $200. Will never use it again

Customer Experience Rating
1/ 5

They have issued me with the wrong itinerary number not sure who’s it is but how can I comment on something that is not mine

Customer Experience Rating
1/ 5

Price of wotif is 10 more than the price advertise at the motel front door.

Customer Experience Rating
1/ 5

When we got to the motel tgey did not have our booking very disappointed

Customer Experience Rating
1/ 5

What service ? No check in information whatsoever and no one to contact

Customer Experience Rating
1/ 5

An easier way of changing booking name. The hotel wouldnt let me check in as my wife had booked the hotel.- it was a tricky process, 2 hours delay and finally had to get someone from Wotif to ring the hotel- a reservation code should be sufficient.

Customer Experience Rating
1/ 5

Absolutly terrible the room I booked was not available when we got there.

Customer Experience Rating
1/ 5

You gouged another $58 from me because I entered the wrong date even though I called within 2 minutes of my mistake
You are thieves and I will never use you again and I will actively seek to tell anyone I can NOT to use wotif

Customer Experience Rating
1/ 5

I picked the option that allows me to change tickets/days/cancel and therefore have not yet paid. Who knows what the accommodation is like I haven’t been yet so it’s a bit ridiculous to have a review on somewhere I’ve yet to see.
Anyhow turns out Wotif made it two part booking meaning I’ll be possibly waiting for a room on the Sunday instead of in same room. Then I can’t change booking or cancel nor can I pay with cash. All a bit much really. I now have still got to pay money even though I’m not sure if I am staying there now.

Customer Experience Rating
1/ 5

Despite requesting it twice I have still not received email confirmation of my booking.