Wotif Reviews

The itinerary booked couldn’t be found again so I have NO idea which hotel I have reserved for me and two guests and that hotel has my credit card details. Phoning Wotif couldn’t resolve this problem

The setting of dates for your accommodation is to sensitive and small, causing a high chance of it being changed incorrectly during the booking process.

I have rated 1 star because I have tried to retrieve a tax invoice and I have not been able to receive one

Give actual savings as I have booked numerous hotels with no savings

The lady I spoke to said she had contacted the hotel manager to see if I could cancel the booking but once pressed further it became clear that she didn’t actually speak to the manager. After a very long time the situation was eventually sorted with very little help from the WOTIF customer service representative. I was very unhappy with the situation and the process we had to go through.

Wotif provides an 8% discount code on the website. It then makes it really hard to apply the that code at the time of booking the property. It happened to me once before and I was able to cancel. This time I would have incurred a cancellation charge if I tried cancelling and re-booking to avail the discount. Why provide a discount code and them make it hard to avail the discount.

When I booked I am sure I booked for the correct date. When I arrived the date was for the following week. Won’t book again thru Wotif but will book direct.

Wotif is garbage , makes it almost impossible to get a tax invoice of the full amount paid , this day and age it should be instant and easy , absolute rubbish and i will be telling everyone never to book online again

I have become incredibly unhappy with the accommodation I am currently staying in, and can’t find anywhere to leave a review on wotif or an easy way to connect with customer service about it.

The booking has been made and paid for but I am still waiting for the confirmation of flights. We have nothing to present at the airport!