Filter by Rating
  • Filter by Rating
  • 1 Star
  • 2 Stars
  • 3 Stars
  • 4 Stars
  • 5 Stars
Customer Experience Rating
1/ 5

OVER PRICED ACCOMMATION.

Customer Experience Rating
1/ 5

Terrible as the listing said 3 TWIN beds, so we asked 6 people to be in the room!!
Actually on ringing Travel lodge for some other enquiry, found out they are only SINGLE beds, so ripped off by Wotif terribly!!

Customer Experience Rating
1/ 5

The booking failed like 6 times and now i have an email with an itinerary number from them so i need to make sure they haven’t charged me. There are so many services like Wotif. I’m going to use a different one next time.

Customer Experience Rating
1/ 5

Had to make changes to bookings. Can get a live person

Customer Experience Rating
1/ 5

Wotif change bora bora
Ref num
S174151873

My problem has still not been sorted after 2 days

From hotel email:

Thank you for your response and please note that we have been contacted by phone to manually update your check-out date to the 03rd of January 2019 and we have advised them to send us an email regarding this change but did not receive it yet.

Please kindly note that as your reservation has been confirmed through Wotif we will need an email in order to make the modification.

Please urgently confirm this has been done and send me and hotel email

Customer Experience Rating
1/ 5

You advised that the hotel was very good when in reality it’s trash and smells like piss

Customer Experience Rating
1/ 5

I am having trouble getting my invoice and the system is throwing continuously an error. I tried multiple ways and it didn’t work. so would you mind sending the invoice to mirna@optimum-appliances.com itinerary #1305033252854

Thank you,
Mirna

Customer Experience Rating
1/ 5

Well we have recently made 2 bookings .. ( yes totally free cancel upto the day before )
One booking we had the choice of PayPal .. or Cr Card so used Paypal for extra security .. ( We thought )
The next booking we had no choice so had to use a Cr Card …
The PayPal Booking was charged to our Account and debited Immediately on booking … ( NOT HAPPY .. NO DISCLOSURE ON THAT ONE )
The Cr Card booking was secured against the card with no payment until we check in .. NO DISCLOSURE ABOUT THIS WHEN WE BOOKED … NOT HAPPY that wotif took the $$ Immediately with no disclosure from our PayPal Account ..

Customer Experience Rating
1/ 5

I refer to a booking made ref. # 7398078596494 in mid December. Due to your system shutting down during the booking procedure the dates in January 2019 could not be corrected. additionally I sent your firm an email on Sunday the 16th. December stating the problem and yet to date there has been no reply. As previously requested ” THE ABOVE BOOKING IS TO BE CANCELLED IMMEDIATELY”

Customer Experience Rating
1/ 5

I had to wait over an hour in th foyer before the booking came through to hotel.
Room stunk of cigarettes