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Customer Experience Rating
1/ 5

there was only one airline offering the flight at various different times, for $374 for the flight which I thought was a bit much but went ahead anyway.
I mentioned this to a friend and she found the same flight with the same carrier for 20 Euro on another website (aprox $32.00 Au). Bit of inflation happening there. well I was disgusted. Then I tried to cancel the booking and could not do it online through manage your booking, and the only customer service number was in Australia and I did not have international roaming on my phone.
Buyer beware next time.

Customer Experience Rating
1/ 5

Booked accommodation early Tuesday morning for that same evening. As we were arriving later than the 4pm closing time of the property office, we had to call the accommodation to arrange alternative key pick up. Tried ringing the property several times, unable to get through as phone lines down. Rang Wotif customer support 4 separate times, waiting long time and got hung up on on all 4 occasions after holding. Each customer support officer was informed of our problem and not one helped, or offered any solutions, or called me back after hanging up on me.
We had to finally use Facebook account of property to resolve issue ourselves at last minute, very stressful when you are busy working.
Will not be using Wotif again!

Customer Experience Rating
1/ 5

Fuck off

Customer Experience Rating
1/ 5

The worst customer experience I’ve ever had! Had to cancel my booking due to illness and can’t travel, so many unhelpful rude people!

Customer Experience Rating
1/ 5

Said that no money would be taken at the time of the booking which was untrue.

Customer Experience Rating
1/ 5

Poor- undisclosed that room had no bathroom. We refused to stay, require refund to continue with Wotif.

Customer Experience Rating
1/ 5

I’m leaving Wotif. Every time I go to reset my password the link never arrives at my email address. Finished.

Customer Experience Rating
1/ 5

Yes, you could have sent confirmation and details of my booking in Walpole WA for Saturday November 30th.

Customer Experience Rating
1/ 5

Geez I get bloody sick of you continually DEMANDING bloody feed back.

If I wanted to, I would have before!

Dont keep asking.

Customer Experience Rating
1/ 5

I was told I was getting a room without a bed(your description) I thought it might be some glam ping thing, but it turned out to be a camping position??? Nothing what was advertised and the hotel rang me straight away and asked if I wanted yo upgrade as they have had this ‘problem before’ terrible