still have not recd a confirmation email and will look to be checking in tomorrow. All I recd back was PayPal confirmation of payment. No hotel booking details. That is not acceptable
January 22, 2020Worse customer service
January 22, 2020Email customers full information about booking immediately. I still haven’t got a confirmation email. What happens if I want to change booking? Your website is not very user friendly.
January 20, 2020Very expensive and falsely indicated on Wotif web site
January 19, 2020Room with the broken air condition deliberately allocated.
On request to change the room, it was downgraded to smaller room.
Staff tries to fool the customers.
Stop sharing my details with partner agencies. I revoke all permissions to do so. Cease and desist.
January 17, 2020I dont trust Wotif or Expedia and I will try hard to avoid booking through you again. You are just a booking agent who get your cut as it were. In future I will try to book direct with the accommodation provider or to use an Australian booking agent. You do little and dont make it easy to contact you. And I will certainly pass on my feelings to friends and family. PS i would have preferred to give you a minus rating. You dont deserve even one star.
January 16, 2020You could improve,by giving people what they are promised. I was told I was getting 50%off my next booking & that did not happen. I’m not happy.
January 16, 2020You took money out of my account when you had no right too .
I called you company to discuss this and Chris he would not help me , I asked for a manager and said they where all to busy and then hung up on me ☹️
The people you have in the call centre are idiots
Please hire aussies and stop using offshore call centres
