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Customer Experience Rating
1/ 5

Stop sending me emails everyday lm sick of the crap

Customer Experience Rating
1/ 5

Misleading booking information

Customer Experience Rating
1/ 5

Do not stay at Ryders plaza on Grafton St. Rooms are filled with Mould, air cons don’t work very disgusting experience will never stay their again

Customer Experience Rating
1/ 5

When I booked it says 3 twin bed but it was 1 twin bed and 2 single bed and 1 sofa bed I was really disappointed about your service and I won’t recommend to anyone you guys I didn’t get the service what I expected this is really shit

Customer Experience Rating
1/ 5

I did not book with your company I wrote a email to you and explained you must have the wrong email or someone is using my card number and asked you to get back to me. You didn’t .

Customer Experience Rating
1/ 5

After putting a specific airport in as my destination the booking came back as an airport 2.5 hours away from where I had booked my hotel. Instead of saying there were not flights available it offered nearby airports without warning, After I received the booking confirmation and tried to amend the booking I was told on the phone that I would have to deal with the mistake myself.

Customer Experience Rating
1/ 5

Your website has a design problem – it is not always clear where the record for a room starts/ends, so you can end up renting the wrong suite. Also, your website referred to a suite as ‘special’ that had two rooms – it didn’t and you wasted my money. Doubt I’ll use this service ever again.

Customer Experience Rating
1/ 5

I entered a discount code, and after being quoted the discounted price I was charged full price once clicking ‘proceed’. I then emailed wotif to rectify the situation and they have not replied. Very disappointed!

Customer Experience Rating
1/ 5

Got charged $35 for a 200 ml $13 bottle of Prosecco ,now that’s fantastic

Customer Experience Rating
1/ 5

Very poor