Christopher
Better communication I still don’t know the details of my flight cancilation
August 2, 2020Customer Experience Rating
1/
5
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Customer Experience Rating
1/
5
Did not rent this room
August 2, 2020Customer Experience Rating
1/
5
Brett
I am waiting for a refund from back in March when our accommodation was cancelled because of COVID as we could not travel. The accommodation provider said that they had refunded to Wotif and I have tried many times to contact Wotif to find out what has happened to this refund with no reply to phone, help desk and email.
August 2, 2020Customer Experience Rating
1/
5
Denise
Never booked.
August 2, 2020Customer Experience Rating
1/
5
Michael
Respond to multiple emails
August 2, 2020Customer Experience Rating
1/
5
Peter
Absolutely atrocious. Ongoing conflicting info and mishaps on Wotif part beyond belief. Almost 6 months to process credits and flight changes, over 55 phone hours logged, and dozens of calls to resolve very simple issues. Would never use again.
August 2, 2020Customer Experience Rating
1/
5
wendy
getting back asap
August 2, 2020Customer Experience Rating
1/
5
Jeff
Sound proofing between rooms
August 2, 2020Customer Experience Rating
1/
5
Greg Glover
Make the Booking the Hotel had no booking you took the money but I had to pay again
August 2, 2020Customer Experience Rating
1/
5
Brenda
Not Good. Still waiting on refund 5 months later. Refund was not arranged after being told it was. When I rang back it has now be processed but still 3 months and no refund. Beware.
August 2, 2020