David
Not impressed with need to change date of booking and lost original fee plus could not get ground floor room without paying an excess. Will NOT be using Wotif again
August 2, 2020Customer Experience Rating
1/
5
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Customer Experience Rating
1/
5
Rhys
Terrible! So hard to get in contact and talk to someone. Wotif still has my money.
August 2, 2020Customer Experience Rating
1/
5
jason
Shockingly bad left to organise our trip back due to covid restrictions. Never again will I book with Wotif
August 2, 2020Customer Experience Rating
1/
5
Dylan
They could have asked for feedback before an entire year had passed.
August 2, 2020Customer Experience Rating
1/
5
Will never recommend or deal with you again
August 2, 2020Customer Experience Rating
1/
5
Michael
Did not care about our booking!
August 2, 2020Customer Experience Rating
1/
5
Romeo
Not so helpful specially if there is flight changes. We don’t even get any upfront advice
August 2, 2020Customer Experience Rating
1/
5
Michelle
Terrible customer service and horrible processes. Unable to speak to anyone who can do anything, no clear communication and unable to get in contact at all. HORRIBLE SERVICE!
August 2, 2020Customer Experience Rating
1/
5
Greg
We had to cancel due to Covid. We received no refunds nor any opportunity to Redbook.
August 2, 2020Customer Experience Rating
1/
5
Stefan
Due to coronavirus Tried for 2 months to cancel hotel and get a refund before my July trip. Managed to get initial contact but no follow-up from Wotif. Didn’t get satisfaction, Subsequent contacts not responded to by wotif.
August 2, 2020