Wotif Reviews

Service was very poor. I felt like i wasn’t wanted. Asked for receipt. Staff didn’t know how & said she would get someone to email it to me – been waiting almost 6 months now.

What went right would be a shorter conversation.

Provide a full refund when the flight was cancelled by the airline

Completely unacceptable. As a result of Covid 19, our proposed trip was cancelled yet Wotif refunded only 65% of accommodation costs thus costing us $230. Wotif attitude was “bad luck”. Will never use Wotif again.

‘Special Request’ NOT MET. Had I been informed, I would have stayed else where.

I have got a booking cancellation still outstanding (it was two one way flights) but to follow up I have to call and have given up trying! Ridiculous

unresolved issue. on rebooking accomodation with credit voucher was unable to use it to pay taxes, leaving me with a credit amount of $256 Which i requested to have credited to my account and does not have to be used at the booked resort (the pearle of cable beach). This does not seem to have been done as yet please advise

give refunds to clients who cancelled booking due to Covid

Was unaware of no refund policy on accommodation booked and therefore due to Covid I have not been able to access a refund (which would have made sense as I was prohibited from going to Queensland). I keep getting annoying e-mails for accommodation that they should know I cannot access!

We booked and paid for accomodation, which was cancelled just before we where due to stay, so far we have not recieved a refund