Very upsetting to see excessive price I paid for a room only to find Wotif has it later for almost half the price & the cancellation cut off was too late.
Trying to do the right thing & book early but I won’t use again, wasn’t affordable at all especially with the room I’ve paid all that money for.
Slow in response
January 14, 2022Honour your bookings terrible service never again and once more I was refunded $150 and here a week later they still owe $200 refund and won’t return emails and every ph number is disconnected
January 12, 2022Wotif does not respond to emails, support numbers don’t work in Australia.
Pathetic and useless service and have not refunded my payment as agreed with the Hotel.
January 6, 2022Get your information up to date! No restaurant at site for some timeyet still listed. Staff advised multiple times butno change.
January 5, 2022We booked a apartment from Wotif’s app. When we went there we could not got entry and could not checked-in.
January 5, 2022I need to cancel this booking due to illness but can not seem to get in contact to do so and get a refund. Are you able to assist me the reference number is Reservation dates
28 Jan. 2022 – 29 Jan. 2022
Itinerary #
72221674985234
Took my booking and the hotel was closed down when I got there I had nowhere to stay and had to find other accommodation very disappointed
January 4, 2022Terrible. My flight was cancelled (so not my fault) by one night and the accommodation place was prepared to waive one night’s accommodation but Wotif was not prepared to do so. This is not fair as it was out of my control that the flight was cancelled.
January 4, 2022Horrible service, everything was so difficult. Wotif made a mistake and expected me to pay for it. They stated they have tried contacting the hotel to make the smallest change when they in fact did not. The hotel luckily helped so we could have a nice holiday
January 3, 2022
