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Customer Experience Rating
1/ 5

The room was old but clean but the bed base was broken so we had to put the mattress on the floor. Would never stay there again.

Customer Experience Rating
1/ 5

Stating when you will be charged and not Catalina people when they click out of the chat.

Customer Experience Rating
1/ 5

Don’t increase the prices when in the middle of booking..

Customer Experience Rating
1/ 5

You said I was going to get a refund then you have gone back on your word , lying as a big business,
I could not stay the extra night as I had to return home due to medical reasons .
Refund was offered and agreed , then yous went back on your word , never use yous again , will be encouraging other people not to use Wotif due to this reason , I always used it as booking site .
You will not have my business any more and many others thst I tell not to use your website ..

Customer Experience Rating
1/ 5

I searched on 2 adults and 1 child (plus 2 pets but couldn’t search with this). Upon confirmation I realise it was just for 2 adults and no child, further that the dogs would be an extra $40 which was not disclosed. All rights reserved.

Customer Experience Rating
1/ 5

please give me an australian phone no to call you.
my no 0431536123

Customer Experience Rating
1/ 5

Dreadful experience dealing with robots.
Would loved to have talked with real people.
Will never book through you again

Customer Experience Rating
1/ 5

The hotels advertising was deceptive!

Customer Experience Rating
1/ 5

Advertising rooms correctly so you don’t turn up to property and have a room not suitable for amount of travellers.

Customer Experience Rating
1/ 5

White collar criminal’s and thieves
I booked a dlcertsin date and the confirmed booking turned out wrong with another date

They wouldn’t refund me. They stole $360