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Customer Experience Rating
1/ 5

Not impressed both TV’s in a hotel room did not work properly and I have also not received my security bond back yet

Customer Experience Rating
1/ 5

You took money from my account when the ticket selection was unsuccessful. The money only just came back into my account 3 days later. This is unacceptable.

Customer Experience Rating
1/ 5

Still waiting on a confirmation of our booking.
When do we get this

Customer Experience Rating
1/ 5

Pictures were not matched with the place they gave us. Beware of this! There is a picture of very nice and new building while booking. However, they gave se
us to a very rusty and untidy building far from that building on the photo which was totally different from what we payed for !!!
Just misleading!!!

Customer Experience Rating
1/ 5

Misleading information on the wotif website causing booking accommodation at incorrect price costing me extra money I didn’t think I was spending

Customer Experience Rating
1/ 5

Unfortunately the room stank of cigarette smoke. We arrived after check in so we couldn’t ask for another room. It was like sleeping in a half comfy bed in an ashtray. There was also stains on the floor. I wouldn’t stay there again.

Customer Experience Rating
1/ 5

I was sent a coupon for 12% which I applied and was working and deducting off the total. When I signed into my account it took the discount away, I tried to reapply the coupon but it said the coupon had a already been used.

Customer Experience Rating
1/ 5

Incorrect date booked – duplicating the date for a correct booking. I contacted wotif over 20 times with no response to change the booking to the correct date. I’m now out of pocket for the incorrect booking and without accommodation!!

Customer Experience Rating
1/ 5

The banner for the hotel I booked on your site had book now pay later plastered across it only to find out I was charged straight away. Not happy at all.

Customer Experience Rating
1/ 5

Room booked but with wrong dater. Room could not be booked under a different date without whatif keeping money for 10 days