My itinerary number – 1359058425718
I booked two trips and you advertised that no payment was to made until my arrival.
Why did you take the money out of my account.
I demand a refund immediately and please email my confirmation to George@FirstOption.com.au
I can be contacted on 0420 440 386
July 24, 2019Hard to communicate and cancel booking
July 24, 2019Both our flights were cancelled going up and back (2 flights both ways). My partners’ return flights were changed 8 times over 2 days, by days and hours. We were beginning to wonder if we were put on stand by. Appalling. We had to be back for work, pets and other commitments.
July 23, 2019Disappointed service and the whole time in the end my money was refunded however it was due to me persistently following it all up when management should of taken the initiative to help resolve the issue. In future I will be making sure to go to other easier alternatives as wotif is behind the eight ball 🎱. Poor excuse of a service being run like monkeys and wouldn’t recommend it to anyone. Rant over
July 23, 2019if you promise something you stand on it
July 21, 2019The payment for the room was not due for another 2 months, this was taken out of my card in a day or two.
July 21, 2019Allow an on-site cancellation.
July 21, 2019Photos look way more better then the actual hotel. You need to stop editing photos because I would’ve stayed at a better hotel. That place was disgusting and not kid friendly.
July 20, 2019I booked and paid for two rooms. I got an email from the Jetty Motel to say they had cancelled my reservation.
I called and they said they would send an email re the reservation
The reservation was for one room when I had booked and paid for two rooms.
EXP 1300 736 489
iteinerary #745 359 668 6535
PLEASE FIX THIS
July 19, 2019You took the bookingfor next Jan and without a confirmation I notice you’ve already debited my account for the full amount .
July 19, 2019
