I was on the phone to wotif only 4 hours after booking accomadation and the motel was happy to let me cancel but wotif wouldnt allow it. So now I’ve paid almost $100 more for my accomodation when it is actually cheaper direct thro the motels website. After being on the phone to wotif for 1 hour and 30 minutes they still didnt resolve it. Never will ibook thro wotif again!!!
January 5, 2019Make sure a customer gets what they book when they are traveling with kids
January 5, 2019Why are you sending this to Mary Avice??..i am nit Mary Avice thats my mother…get a grip!…just because you see a email address you think thats me…go away and do your homework…rg Chris Filmer (Ps i will give you a hint..look at the book name !!
January 5, 2019Crap – every minute I took to make a decision the airline ticket price went up. I ended up paying $80 more for the flight than when I went back in after paying for it and doing it all over again. Indeed 2 days later I went back in and still could have purchased the exact same flights from them cheaper.
January 5, 2019I put a request in for a 1 bedroom Oceanview apartment and instead I have been given a standard non view apartment and no way of resolving it, which is very disappointing given the money I’ve paid for it. Not sure I would use this service again.
January 4, 2019I booked a room online for the 14 Jan for just 1 night for one person as I am driving my family up from the coast for an International flight on the 15 Jan (they booked in sometime go). On checking the details later in my emails I noticed that I was booked in for I think the 3 Jan checking out on the 4 Jan and also the booking was for 2 people not 1. I immediately replied and was asked to call your 1800 number which I did, unfortunately. Your call centre employee would not accept what I was saying and then finally said that the booking would be okay but that the $169.00 room would be more expensive. I told him I made the booking for the night of th 14 Jan and the price stated was $169. I didn’t see why I should pay for a mistake in your system. I got online again and the room was still advertised for $169 at which time I took a photo if needed in the future. I am still looking forward to my stay at the Pullman but will endeavour to book directly next time. Thank you Judy Murtagh
January 3, 2019The hotel was nothing like what was shown in pic we left the hotel early as soon as we could
January 3, 2019Charged fees, when specifically told it was pay upon arrival.
January 2, 2019Disappointing
January 2, 2019I was extremely disappointed.
On arrival the rooftop terrace i booked , i was informed that it was not available
and discussions took place where i was informed they did not have the booking.
Consequently i was shuffled off to an inferior room after much debate.
Shocking service and i will be extremely hesitant in the future using wotif again.
