Wotif Reviews

Everything was great until after I completed my booking and had paid for the booking, I refreshed the page and the price of the exact room I booked had then dropped $20

I was under the impression that the bookings I made did not require immediate payment (I could be mistaken). When I checked my account, two bookings had been debited. I am arranging a 12 night trip to NZ and have used a couple of different sites to book. No other sites have debited my account.

there was no service

the worse service ever. will not use wotif ever again and i’ll see you in court

Can’t process booking because the name was too long !!
It feels so shameful, when someone says like that.

i sent you an email shortly after my booking. still no reply
on the website it states that the hotel is 0.3KM from the Airport
when in fact it is a 30 minute drive
i would like to change this booking to a hotel closer to the Airport ???

Ron

I picked a price of $102 on Wotif and when I booked I was charged $120. My complaint has not been adequately addressed.

Not happy, as i found out that if i went through the actual business i would have saved around $55, and that when i was told this was the last room available there actually was one available.

I booked at 8pm
Arrived at 11pm after phoning every 15-20 minutes with no reply.
Reception closes at 8pm
They agreed to give me a refund through Wotif

Bookings were touted as pay on arrival, but the room fees were deducted right away.