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Customer Experience Rating
1/ 5

I did not receive an email itinerary despite requesting on and giving my email address.
I did not receive an email to change my forgotten password despite requesting on and giving my email address.

How am I supposed to sign into my account if Wotif won’t communicate with me?

Customer Experience Rating
1/ 5

I still haven’t received an email confirmation even though I have asked for one 3 times. you guys are hopeless

Customer Experience Rating
1/ 5

Such poor service, no one knows English and staff are very rude

Customer Experience Rating
1/ 5

because I use your product does NOT mean I want to get advertising emails from you.

Customer Experience Rating
1/ 5

Unfortunately not a good experience. I booked 2 rooms and needed to cancel 1. No refund just out of pocket. Have used wotif before but won’t be using again

Customer Experience Rating
1/ 5

I CANT FIND THEBOOKING WHERE IS IT

Customer Experience Rating
1/ 5

The “mates rates” advertised did not flow through to the reservation. I spent 35mins on the phone arguing with a Wotif operator to honour the advertised rate. I now have to pay the full rate and phone at time of paying my hotel bill (at full rate) to obtain a refund for the difference. Jury is out if that will be another 30min argument.

Customer Experience Rating
1/ 5

Absolutely appalling!!!!
Tried to book a package deal on the website only to continually be told there was something wrong.
Spent in total nearly 3 hours on the phone to make a booking to Melbourne. Not that hard right….. WRONG!!!

Customer Experience Rating
1/ 5

I had very bad experience in your Motel. There were bugs,1 kind of spider of them and mesquites in the room

Customer Experience Rating
1/ 5

Terrible! I have called the Expedia call Centre twice to gain a
Refund as the booking was never confirmed and we didn’t stay at the hotel. Twice I was told someone would call me back and twice no one has. Absultely rubbish!