Wotif Reviews

Not great service – I made 2 bookings and have no emails pertaining to this

Please cancel one of my hotel bookings in London for 2nd June 2019 as I accidentally booked a second time as I had not received a confirmation of the first booking….but my bank account has been debited for both bookings and I can only sleep in one place at one time. Anne Moss

Shocking was rated and charged 3.5 star accommodation which was barely a 2 star rating

A mistake was make on the booking. Fully accept that- unable to change dates at the same venue or use monies paid towards another booking at the venue. Money wasted. Apparently hotel does not allow a change- Wotif have no skin in the game either

I didnt make a booking on 1 May. And I dont have a booking with itinerary number 1280242411150. I did make one on 2 May, itinerary number 7431374998643.
Please confirm that this is your error and I am not double booked.
Thanks

Thanks for letting people know that you are going to take the whole amount of the trip and not a deposit like all other booking places was left with no money for a week because of this incompitance . So i think you may have worked out i will not be using your service again.

I did not receive any confirmation or itenerary of my hotel booking. Please send it to me asap.

Not impressed and won’t use again. Better off ringing the hotel directly to book as it was at night : website said was pet friendly but checking the next day was Not suitable unless we kept the dog inside the small cabin if we went out which was an extra $50 per night. Then rang the eotuf number transferred to Expedia. Got a recorded reply tried to cancel and told no way essentially. So no person contact ( not enemy India! ) and no refund at all. Never use these groups!!

hotel didn,t recieve booking. I had to make booking directly with hotel this afternoon

I’m still waiting for my confirmation email.