Wotif Reviews

pissed off with your booking site it upgraded my room without my consent ,very cleverly though, then when i rang the resort they informed me i can go to wotif and manage my account and make the changes ,well guess what i had to join to make the changes ,then when i did join it said there were no bookings for me ,probably because it was booked a and paid for before i joined how convenient ,yes happy to take the money ,but not let me make changes ,dont worry though i will tell everyone not to use you

Never staying at Gerringong Mercure ever. Poor service.

Booking dates were somehow changed during the booking process.
Reception stated that it happens regularly. Mostly the dates are a week or 2 weeks in advance of the booking date

I have rewied hotel feedback after i booked the hotel
i relazied i had mafe big mistake to trust you guys the put such a bad hotel in your list
every body is complaining about smell and dirtines of the hotel
i have booked now i canmot cancel because hotel polcy
they are rude and agressive againts the customer
i am not happy with wotif
to put their ad intheir web site

Never ever stay there again, the road noise from the room wasn’t great but to be woken up constantly by dogs barking was unacceptable
I don’t care if dog trials were on in Hanmer, I didn’t know and my partner had constant broken sleep from barking dogs in vehicles at the hotel
Will be giving poor feed back on TripAdvisor

All led lights in main rooms buzzing
Only 2 power points in whole Room
Handle of bathroom door hanging half on
Fan In bathroom non exsistent
No hanger in shower for shampoos etc
Front door although locked slips out
Tv is old and half the remote doesn’t work
Back door jammed very hard to open

You had the wrong date on your site so I got booked in a week later! I wanted 5th may instead I got the 12th! No refund !

good. bad stay but Wotif was great

i cancelled this long ago, more then 3 weeks ago, still no response at all from WOTIF, just hide and count money for a service not provided and cancelled long ago. i dont know what else to do except report you to police and ombudsman and never use u ever again and leave my truthful reviews everywhere i can, wotif service to answer your question is absolutely disgusting like thieves

could be fairer with no refund policy, plane delayed, refused to give credit on any of payment made for reservation made for 1 may but couldn’t get there until 2 may, they snaffled $600 the fuckers