My family decided not to stay at the suite because so much inconvenience of the location and amenities but we still paid for it. I wrote them a constructive feedback but I was given an unprofessional reply which totally a disappointment.

Amazing location, very friendly and responsive people. Close to transport links and the vibrant Bukit bintang area. Definitely going back

Nice and convenient place to stay.

I do not, cannot recommend this property/hotel to anybody. I am not sure it is a hotel as such. It is groups of rooms managed by single individuals that you deal with on a web site the Chinese WeChat, or What Apps during your stay. Very impersonal and unfriendly. A security deposit is required by a very unprofessional individual that is the essence of being unprofessional actually overbearing and threatening. Good luck if you choose this location, it is far from the description provided by Expedia. Yes somewhat clean. Staff? What staff? Family friendly? Absolutely nothing connected to such friendliness. Pools, Yes 2 perhaps 3. Nice pools.without question.

An acceptable hotel with an easy walk from the domestic terminal. Lobby area was nice, and breakfast was diverse and plentiful. Room was rather small with an odd bathroom. One thing that would help is easier shuttle service to the international terminal... they offer a shuttle but only every two hours.

Buena ubicación, el espacio es amplio. La limpieza queda a deber.

My family decided not to stay at the suite because so much inconvenience of the location and amenities but we still paid for it. I wrote them a constructive feedback but I was given an unprofessional reply which totally a disappointment.