The staff were wonderful. The various included meals were a great way to have a hotel day.

Conference rooms were as cold as 14C. Rooftop restaurant/bar was closed the entire 11 days of my stay. Pool bar often had no cold beer at all, and when it was stocked the choice was between two average international brands. Room was great but air conditioner made a constant dripping noise - I slept with a pillow over my head every night.

We stayed on the 48th floor, had some of the best views in KL. It’s close to train station. Bed was very comfortable and room was quiet. The bar, restaurant and infinity pool on level 51 was amazing and had an amazing view of the city and twin towers. The pool area is a hidden gem.

This is a very nice ~4.5 star hotel in about the best location you could imagine if you like street food and lots of restaurant options. All the Jalan Alor street vendors are directly across the road and around just one corner. The restaurants are even easier, on Jalan Bukit Bintang just outside. The hotel gym and pool area are much better than you would expect, with particularly lovely gardens around the pool. The rooms and clean, large and comfortable.