The grounds of the hotel are spectacular. Maintained very well. However I wouldn't stay at this hotel again. The moment we arrived we were not greeted and we had to go find someone to collect our bags. During the checkin process they asked which type of room we booked, pool or garden. So I asked for a temporary wifi password so I could check my emails but they wouldn't give. So I had to use international roaming. Once we were given a "upgraded" room the staff as a usually courtesy walk you to your room, well here they do not but we were pointed in the direction of our room. The room itself was very small. And for a family with a baby was not a comfortable size. They claimed we had a king bed, but it is the smallest king bed I've ever slept on. King bed you can fit 3 pillows side by side. Here just 2, so I'm sure it was a double bed and they were trying to get us to stay in the room. Perhaps because they didn't correctly have our booking or room available. Felt more like we got downgraded. Generally for requests the hotel was quite slow. Checkout took an unusually long time as waited around 10+ minutes for our bags to be collected. Staff were nice otherwise. We did the boat ride and the boat driver was wonderful. Had so much knowledge and showed everything very nicely. We used their spa facilities, was expensive for the money. I would not recommend and I'm sure elsewhere you'd get better treatments.

The grounds of the hotel are spectacular. Maintained very well. However I wouldn't stay at this hotel again. The moment we arrived we were not greeted and we had to go find someone to collect our bags. During the checkin process they asked which type of room we booked, pool or garden. So I asked for a temporary wifi password so I could check my emails but they wouldn't give. So I had to use international roaming. Once we were given a "upgraded" room the staff as a usually courtesy walk you to your room, well here they do not but we were pointed in the direction of our room. The room itself was very small. And for a family with a baby was not a comfortable size. They claimed we had a king bed, but it is the smallest king bed I've ever slept on. King bed you can fit 3 pillows side by side. Here just 2, so I'm sure it was a double bed and they were trying to get us to stay in the room. Perhaps because they didn't correctly have our booking or room available. Felt more like we got downgraded. Generally for requests the hotel was quite slow. Checkout took an unusually long time as waited around 10+ minutes for our bags to be collected. Staff were nice otherwise. We did the boat ride and the boat driver was wonderful. Had so much knowledge and showed everything very nicely. We used their spa facilities, was expensive for the money. I would not recommend and I'm sure elsewhere you'd get better treatments.