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The room we had was exactly like the website photos which is the first promising experience. Wonderful amenities, marvelous showers and comfortable beds. Everything we needed was in the rooms. We were also met with and were assisted by the most wonderful staff. They were extremely helpful and accommodating ...
We stayed here as a family of 5 over the new year period. Despite the car park being full (so I’m assuming lots of guests) the restaurant was closed for dinner most nights. The place feels a little understaffed. The reception desk was constantly unattended and the paths and pool need a good clean. ...
The size of the apartment, location near the beach and the personal parking space.
3 bathrooms in a 3 bedroom apartment was good Good location for our bridge competition
Our apartment had a lovely view of the beach and pool. It was large and well set out. There were many dining options and a convenience store within easy walking distance.
Our 3 bedroom apartment was very spacious, everything was spotless, daily housekeeping was nice, and the showers were amazing!!!!!
Good clean spacious apartment. Great location. Everything you need for a great relaxing time. Bradley and staff very helpful and accommodating. Would thoroughly recommend a stay here.
Perfect spot for a relaxing holiday. Facilities and the hospitality were excellent
Clean and central to city. Will be great place to stay after pandemic is over and restaurant facilities are open again.
Great place to stay. Very clean, great amenities, friendly and helpful staff who let me into the apartment early. Easy walk to the city centre.
We arrived at 6pm. No reception. Our key was left out in an envelope. Parking gate locked. Room was not clean and the shower was leaking water very noisily. After ringing our host, she arrived and kindly put us into another room. Wouldn’t go back
Got a room upgrade which was great. Cant think of anything bad to say at this time
This is a hidden gem ! We stayed in Palm Cove before and also around Cairns and Port Douglas. Absolutely the best so far ! Location is central, property grounds and room very clean and well maintained! Definitely coming back!
The two bedroom apartment was huge and an easy 3-5 minute walk to the beach. The apartment was clean and comfortable with everything you could need in a self contained unit. The managers were friendly and went out of their way to assist whenever needed.
Loved everything about the resort. Just needs a bit of an upgrade in appliances such as the TV size, an extra tv in the bedroom and offer fresh towels daily for longer stays, but everything else was great. Will recommend the resort and will be staying there again
The location was wonderful, use of car park and internet were valued and front desk service was prompt, polite and helpful, good choice.
The staff were extremely helpful and friendly. The only problem was a noisy neighbour upstairs but that was not the fault of the owners. Everything else was terrific!
Huge apartment, great pools. A few plumbing issues but staff responsive in resolving,
Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
Thoroughly enjoyed the Pinnacles. The views are to die for. The room was very clean and the welcome plate was most appreciated after a long drive as was the in room spa. The pool was heated, lovely! The hill is a bit of a killer but there is a good taxi service.
Lovely apartment with great views had everything thing we wanted. We will definitely stay again. Helpful friendly staff. Lockup garage.
Absolutely amazing view of Airlie beach. Close to the action only a few minute walk from restaurants, bars and shops
Staff were professional and friendly, Great location, Amazing views, Awesome food, The Room was fantastic and spacious with a few housekeeping Cleaning issues.
We stayed in unit 24 and its view was absolutely amazing from anywhere within the unit. The unit was a good size and could easily accomodate a family of 5. It is a very close walk to the Woolworths, restaurants, cafes, shops and lagoon however it is on a very steep hill so it is a very short intense ...
The Airlie Beach Hotel is ideally located, the staff are friendly and helpful and the appointments within the property are very relaxing and well maintained. I have no hesitation on recommending this property to all.
Great for little kids with everything you need without having to leave the park other that supplies.
The absolute best escape and hotel ever for a babymoon. If you want VIP treatment with easy convenient access to everything, the Beach Club is your pick. Breakfast and transfer service around the island and from airport all included. The staff are absolutely professional and friendly. The all adult ...
Nice size airconditioned rooms with a beautiful view. Really enjoyed the free water sport equipment and gym facilities.
Had a lovely stay, the only issue we had was a very intoxicated man from Bungalow 14 tried to get into my daughter's bungalow 18 about midnight, then verbally abused & threatened my husband, we were in B16.Security came & dealt with him but this left us very unsettled for the rest of the night & ...
Having a golf buggy included in the price was great because the location was very hilly. Although the golf buggies only seat four and we have a family of five so needed to do two trips each time
The restaurants lacked good service. Overall there was a general lack of staff numbers. Some staff were exceptional, overall our stay was really good.
We loved our stay at Palm Bay Resort and will be back again to visit for sure. The Island is so stunning with beauty and nature. The staff were amazing and so attentive to any of our needs. It was such a relaxing and peaceful place to stay. Having a cabin right on the beach was just breathtaking, ...
Loved the peaceful surroundings and grounds of cypress lakes. Villas lovely but could do with renovating and updating to bring it up to its star rating .
A lovely representative from Hunter Valley Stays contacted me to advise process and confirm booking a few days before. I then received the text message with checkin code as promised and the whole process went seamlessly. The only improvement I think could be made is the privacy screens are too low ...
Everything was as anticipated. Clean and quiet environment, perfect for use as home away from home.
Great service and cleanliness of rooms. The views are great as we had the view of surfers.
Room service during restaurant shut down was very flexible with special dietary requirements.
The room was good, breakfast was beautiful and staff were very friendly. I would definitely stay again, everything was walking distance.
The location of Q1 is fantastic – easy access to restaurants and cafes. We booked the penthouse so we had an incredible view of Surfers Paradise. We loved the room layout, coffee machines, beds, couches and the addition of the pool table. Hotel parking was stress-free and most staff were very helpful. ...
Love how to had both bath and shower and kitchen also the bed sheets Donna was dirty need a proper slip over it also some of the dishes weren’t cleaned properly and the pillows on the couch were all ripped but other than that the place was absolutely amazing and we have stayed here before and will ...
My second stay. Great location, friendly staff. Clean, fresh, modern apartments. Great facilities, games room, pool, spa, kids pool and sauna. The little gripes are manageable. The unit i was in has a kettle almost on the way out and the washing machine makes loud clunking noises, (forgot to advise ...
Great value, nice size and good location. Everything we needed for our stay was included (a couple of additions to the kitchen supplies would be a bonus - ie chopping board that we couldn't find?) and the bed was quite squeaky. While it is a little outdated in style and could use a little love, the ...
Loved every thing, just the highway noise is abit hard to get used to at nite
We had a wonderful stay for a long weekend. The apartment was amazing and the managers were always willing to help if needed. This was our second visit to La Grande and we will be going back for sure.
We loved the pool and gym facilities. The kids loved the fact that there was free wifi and nickelodeon. It would have been nice to have a view of the pool however understand that there were no vacancies.
Perfect location, amazing views, very clean and practical. Prefect for couples or families. Every thing at your door step. Amazing staff, nothing a problem, and always friendly.
Facilities were excellent, would stay here again. Bathrooms due for a really good clean however (like behind vanities and toilets).
Very spacious, clean and comfortable apartment with wonderful beach view. Grounds and pool area are immaculate. Walk across the road to beach. Easy stroll to cafes, eateries or clubs. Secure building and parking. Overall, great stay.
Great location. Fridge had been left on lowest temp and it froze my salad and drink before I realised. I fixed it, but then ice had melted and I had to mop up water. My room key didn't work very smoothly - I mentioned this on check out and the reception guy said he'd look into it.
Staff were friendly and helpful. Cabin was very clean and I had a comfortable stay. Convenient location
Beautiful gardens and gorgeous ,spacious rooms. The apartment was lovely and the manager was very helpful with making sure we enjoyed our stay.
The location has easy access to the Surfers Paradise main streets, only a short walk across the bridge. Good selection of shops on the island though, very good Thai restaurant. The room itself was lovely but with no lift, carrying luggage up all the stairs was a bit difficult. Lucky I had my husband ...
Its a bit dated but the apartment was spacious, clean and was in a great location which was great for our family holiday!
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