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The room we had was exactly like the website photos which is the first promising experience. Wonderful amenities, marvelous showers and comfortable beds. Everything we needed was in the rooms. We were also met with and were assisted by the most wonderful staff. They were extremely helpful and accommodating ...
The property is spacious, great location and well maintained gardens with good staff. The apartment was great size and good facilities the only negative was some marks on wall and bottom of door particularly in bathroom needed to be replaced.
The size of the apartment, location near the beach and the personal parking space.
Our apartment had a lovely view of the beach and pool. It was large and well set out. There were many dining options and a convenience store within easy walking distance.
Perfect spot for a relaxing holiday. Facilities and the hospitality were excellent
Good clean spacious apartment. Great location. Everything you need for a great relaxing time. Bradley and staff very helpful and accommodating. Would thoroughly recommend a stay here.
Beautiful gardens, relaxed atmosphere. All the best to everyone concerned with this wonderful resort. Cairns wouldn't be Cairns without the colonial club. Stay well and we hope to see you return in the future.
Top compliments to management and staff as I requested a quietly positioned room if possible and they obliged with a delightful room at the end of a corridor with wonderful ocean views. I slept blissfully for my 3 night stay. Parking was also on the premises and only $13/day.
The location was wonderful, use of car park and internet were valued and front desk service was prompt, polite and helpful, good choice.
This is a hidden gem ! We stayed in Palm Cove before and also around Cairns and Port Douglas. Absolutely the best so far ! Location is central, property grounds and room very clean and well maintained! Definitely coming back!
Well located, comfortable with relaxing views, safe family swimming pools and facilities.
The two bedroom apartment was huge and an easy 3-5 minute walk to the beach. The apartment was clean and comfortable with everything you could need in a self contained unit. The managers were friendly and went out of their way to assist whenever needed.
Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
The staff were very polite & helpful. Pool area was lovely and amenities looked after.
3 bathrooms in a 3 bedroom apartment was good Good location for our bridge competition
Our 3 bedroom apartment was very spacious, everything was spotless, daily housekeeping was nice, and the showers were amazing!!!!!
The swim out apartment was amazing. Close to Muddys playground and a lovely walk to the shops. The only thing we didn’t like was that the bbq area was not near the pool instead it was out the back where it was hard to get to.
The property was amazing. Great views, clean property, great information from the host. Location was great lots to do. Highlight of our trip back to Sydney.
Absolutely amazing view of Airlie beach. Close to the action only a few minute walk from restaurants, bars and shops
The Property was unique but well designed. The property had no bar or cafe which would have allowed us not to have to leave for our daily brew. Beds were very comfortable and the rooms were perfect for a short stay. The property was very clean and the staff were very helpful.
The minute we walked in the unit there was a sense of calm and quiet luxury. Although the property is starting to show its age, it was clean and comfortable.
Hotel was close to everything. Very roomy. We arrived late but the staff were extremely helpful. Only fault I found was that the cutlery cups and plates needed washing before using as the previous tenants were pretty lazy and put them away with food still on them. Stay at this property previously ...
The absolute best escape and hotel ever for a babymoon. If you want VIP treatment with easy convenient access to everything, the Beach Club is your pick. Breakfast and transfer service around the island and from airport all included. The staff are absolutely professional and friendly. The all adult ...
Nice size airconditioned rooms with a beautiful view. Really enjoyed the free water sport equipment and gym facilities.
Had a lovely stay, the only issue we had was a very intoxicated man from Bungalow 14 tried to get into my daughter's bungalow 18 about midnight, then verbally abused & threatened my husband, we were in B16.Security came & dealt with him but this left us very unsettled for the rest of the night & ...
Having a golf buggy included in the price was great because the location was very hilly. Although the golf buggies only seat four and we have a family of five so needed to do two trips each time
The restaurants lacked good service. Overall there was a general lack of staff numbers. Some staff were exceptional, overall our stay was really good.
We loved our stay at Palm Bay Resort and will be back again to visit for sure. The Island is so stunning with beauty and nature. The staff were amazing and so attentive to any of our needs. It was such a relaxing and peaceful place to stay. Having a cabin right on the beach was just breathtaking, ...
Rooms we stayed in were pretty run down. No hot water for 24hours. Beautiful location, bar and restaurant were fantastic.
Great value for money. We just wanted a cheap accomodation for a one night stay and this fit the criteria well. It’s a budget room but everything was clean and I believe in line with the pricing. Across the
It was clean and felt welcoming. The amenities, although not used, were good for kids
Great service and cleanliness of rooms. The views are great as we had the view of surfers.
Room service during restaurant shut down was very flexible with special dietary requirements.
We were looking for somewhere central within easy walk of restaurants and bars. This was it.
Great value. Great position. Nice and clean. Staff were lovely. Check in really needs some work, way too long a wait. Also, breakfast was a great selection and looked good, but was quite cold. Overall, a great experience though. Highly recommended.
Love how to had both bath and shower and kitchen also the bed sheets Donna was dirty need a proper slip over it also some of the dishes weren’t cleaned properly and the pillows on the couch were all ripped but other than that the place was absolutely amazing and we have stayed here before and will ...
Everyone in the hotel are very nice. Every staff says hello to you. Clean, comfortable, close to beach and surfer paradise. Food are absolutely excellent.
Location and friendly staff. Ease of booking in process even after hours
The manager and staff are very friendly and always checking if all is fine. The facilities are excellent and clean. Best location and we enjoyed the clean swimming pool and bbq area the most. Thanks for a wonderful stay from the Kemp family! : )
Great value, nice size and good location. Everything we needed for our stay was included (a couple of additions to the kitchen supplies would be a bonus - ie chopping board that we couldn't find?) and the bed was quite squeaky. While it is a little outdated in style and could use a little love, the ...
We loved the pool and gym facilities. The kids loved the fact that there was free wifi and nickelodeon. It would have been nice to have a view of the pool however understand that there were no vacancies.
It was close to the beach and plenty of parking. It had all the amenities I required. The only thing I didn’t like was the toilet was in with the laundry so you need extra soap and a hand towel to wash your hands in the basin instead of having to walk to the bathroom and it needs bakeware it has ...
The location of the property was excellent and the views of the water were second to none. Modern facilities in the apartment which made it great. Staff very helpful and conscious of your needs and willing to help with anything. Would definitely stay there again.
Facilities were excellent, would stay here again. Bathrooms due for a really good clean however (like behind vanities and toilets).
Very spacious, clean and comfortable apartment with wonderful beach view. Grounds and pool area are immaculate. Walk across the road to beach. Easy stroll to cafes, eateries or clubs. Secure building and parking. Overall, great stay.
Great location. Fridge had been left on lowest temp and it froze my salad and drink before I realised. I fixed it, but then ice had melted and I had to mop up water. My room key didn't work very smoothly - I mentioned this on check out and the reception guy said he'd look into it.
I had to add another night to my booking due to an emergency, they did everything they could to help me. Great place to stay and lovely and quiet.
Beautiful gardens and gorgeous ,spacious rooms. The apartment was lovely and the manager was very helpful with making sure we enjoyed our stay.
Its a bit dated but the apartment was spacious, clean and was in a great location which was great for our family holiday!
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