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Staff were very helpful and friendly. The concierges were great and offered very useful advice. Room very nice and comfortable.
Staff were very friendly and very accommodating. They also surprised us with dessert to our room as we were celebrating my fiance's birthday. Small touch but very thoughtful. Our room was very clean and big. The pool and spa were also great. Will come back again.
Lovely room, excellent staff manners, nice pool (though i wouldnt describe it as heated, only room temp or cooler) and nice spa. Bathroom didnt have an exhaust fan and no bathroom scents provided, doors
Friendly staff, perfect location. Clean and comfortable room. Glass door in our room was off its hinge so couldn’t open/close and safety an issue
Our stay at Ovolo was fantastic. The staff were incredible, our suite room was stunning and the added extras in our room were a nice touch. Can’t wait to stay again!
Rooms are amazing and the service was quick. Food was also great
location, easy access to parking, amazing roof top bar close to awesome restaurants in darling harbour
Magnificent. Watching the ferries dance in and out of Circular Quay, the sails of the Opera House as a backdrop and a glass of champagne in our hands was the perfect touch to celebrating our wedding anniversary. The Park Hyatt was perfect in every way.
Easy access by public bus to and from airport. Train into city short stroll along with supermarket. Quiet considering location
Staff were perfect and attentive. Duty manager at time helped immensely
It's a good location for visiting Cooggee, also close to good shops.
The motel was in a great position for our needs, the food locations and verity were great. Easy parking the cost was a little expensive.
Great location, not far to walk from Kings Cross station. Hotel was lovely, clean modern rooms. The rooftop pool was stunning with views of Rushcutters Bay and the city. Staff were friendly and helpful.
Certainly central to everything we wanted in Sydney. Check in and out was a dream. Freezer in the fridge in our room didn’t work and pillows were a bit flat. We will be booking here again.
Excellent stay with the Adina, I arrived early and the helpful staff got me checked in as soon as they could which was very much appreciated. Staff were extremely friendly and helpful, from the front desk to housekeeping and even some maintenance staff that I had opportunity to chat with in the lift! ...
staff members were always pleasant and willing to accede to any request. Kitchen staff members were friendly and efficient!
Quality of TV image was poor. One remote for three Tvs?
The location of the apartment is great; size of apartments good
We found the facilities very clean and staff were very helpful when checking in.
Place looked a little cringe from the outside as they are currently doing some work to the building next door. But it was amazing, everything from the walk into the foyer when checking in til the moment we stepped out of the doors when departing. Would love to stay there again
Good location, close to the university and on a main bus route, good noise insulation from the traffic, however heard more noise from other guests utilising the courtyard area. Very clean and comfortable inside. I was disappointed that the gym was a separate business which did not allow individual ...
Location, location, location and extraordinarily good value for money.
Staff were very helpful, particularly with parking arrangements. Bed was super comfy. The room was quiet, thank you very much.
A great Hotel to stay at had a great time the staff where great .Had a wonderful Stay Thank You
The apartment was spacious and clean, with a full refrigerator/freezer and washing machine. Major drawback was the risk of triggering a fire alarm by taking a hot shower. On one day we had no hot water at all. The other days we were overly cautious about showers as well as any hint of overdone edges ...
Because of the virus parking was easy and the nights were quiet. The outlook over the large pond backing onto the University was pleasant. The sliding door onto the tiny balcony was very difficult to open.
Loved this property for its isolation and peacefulness. Easily accessible from town. Staff were wonderful and obliging and friendly. Food was amazing.
This is a lovely place, close to Battery Point and Salamanca, also walking distance to city. The room was nice, just in the bathroom space is a little tight. Could have used a few more kitchen utensils, such as a larger bowl, microwave containers and another saucepan. But overall we enjoyed our ...
The location of Zero Davey is great. Couldn't think of a better place to stay. The apartment was good. A bit of an odd configeration as far as sitting together goes. The only thing that mysterfied me was that it was a "non serviced" apartment. We didn't cook at all except for toast. What if people ...
Location was fantastic, views great, bed comfortable, self contained, staff friendly , highly recommend
Nice rooms and friendly staff. Really enjoyed looking through the biuldings history and heading up to the lookout.
Location ideal as very short walk to market and wharf area while quiet and in historical Battery Point. Onsite parking included a real bonus.
Nice big rooms .good location very clean .With the corana virus bad timing on my part had a medical appointment .Will come back in better times love to try there resturant .Manger was very helpful and polite .
Central to our purpose for travel. Stayed there before, remembered the good service and facilities.
Clean well priced and close to city. Sort walk to Coles and Kmart.
The best accommodation we have ever experienced. Run by Matthew and his lovely family who made us feel like a part of the family.. Amazing views and lovely decor.
The room we had was exactly like the website photos which is the first promising experience. Wonderful amenities, marvelous showers and comfortable beds. Everything we needed was in the rooms. We were also met with and were assisted by the most wonderful staff. They were extremely helpful and accommodating ...
The property is spacious, great location and well maintained gardens with good staff. The apartment was great size and good facilities the only negative was some marks on wall and bottom of door particularly in bathroom needed to be replaced.
The size of the apartment, location near the beach and the personal parking space.
Our apartment had a lovely view of the beach and pool. It was large and well set out. There were many dining options and a convenience store within easy walking distance.
Perfect spot for a relaxing holiday. Facilities and the hospitality were excellent
Good clean spacious apartment. Great location. Everything you need for a great relaxing time. Bradley and staff very helpful and accommodating. Would thoroughly recommend a stay here.
Beautiful gardens, relaxed atmosphere. All the best to everyone concerned with this wonderful resort. Cairns wouldn't be Cairns without the colonial club. Stay well and we hope to see you return in the future.
Top compliments to management and staff as I requested a quietly positioned room if possible and they obliged with a delightful room at the end of a corridor with wonderful ocean views. I slept blissfully for my 3 night stay. Parking was also on the premises and only $13/day.
The location was wonderful, use of car park and internet were valued and front desk service was prompt, polite and helpful, good choice.
This is a hidden gem ! We stayed in Palm Cove before and also around Cairns and Port Douglas. Absolutely the best so far ! Location is central, property grounds and room very clean and well maintained! Definitely coming back!
Well located, comfortable with relaxing views, safe family swimming pools and facilities.
The two bedroom apartment was huge and an easy 3-5 minute walk to the beach. The apartment was clean and comfortable with everything you could need in a self contained unit. The managers were friendly and went out of their way to assist whenever needed.
Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
The staff were very polite & helpful. Pool area was lovely and amenities looked after.
3 bathrooms in a 3 bedroom apartment was good Good location for our bridge competition
Our 3 bedroom apartment was very spacious, everything was spotless, daily housekeeping was nice, and the showers were amazing!!!!!
The swim out apartment was amazing. Close to Muddys playground and a lovely walk to the shops. The only thing we didn’t like was that the bbq area was not near the pool instead it was out the back where it was hard to get to.
We loved that this property was an easy walk to the esplanade and cbd restaurants and yet so quiet (we had the pool to ourselves for two days).The building is a little dated yet still clean and well maintained and the staff were very friendly. The only thing to be aware of for families planning a ...
Location to shops etc. is perfect. The property is aging and needs a refurbishment.
We arrived at 6pm. No reception. Our key was left out in an envelope. Parking gate locked. Room was not clean and the shower was leaking water very noisily. After ringing our host, she arrived and kindly put us into another room. Wouldn’t go back
The staff were extremely helpful and friendly. The only problem was a noisy neighbour upstairs but that was not the fault of the owners. Everything else was terrific!
I wasn’t prepared to walk 2 flights of stairs. The noise from the planes was unexpected. I had to contact wotif to get a receipt.
Loved the location of this accommodation. The staff were really nice and let us check in a little earlier due to us arriving early. The Pool bar and restaurant is great with happy hour at 3-6 which we loved. Would 100% stay again when we visit!
I like that it is far enough away from the bustle of the streets, but close enough to restaurants and eateries.
Good location within walking distanc e of Sunday markets, city centre, the Strand and Maggie Island ferry terminal. Adjacent tgo V8 track and new Cowboys stadium.
The staff were really easy to talk to. The apartment was spacious & had everything some needs to stay . Overall I enjoyed my stay & would recommend to anyone planning on staying in Townsville.
Room spacious , close to Palmer street bars and restaurants , about 15min walk to new cowboys stadium
Great location ... close to restaurants and cafes. Walkable to Civic. Breakfast arrangements are excellent. Nice rooms plenty of space and lovely to have a little balcony. Receptions staff were very competent and friendly
Didn’t like the layout of the app, the fact that when walking in first thing is the bed. Also the bathroom wasn’t very private. The building is very modern. Customer service excellent.
Parking at Hotels should never cost, IMO. Food was a little pricey, but other than that - this is a wonderful Hotel to stay at. Staff were great, room was excellent.
Everything was simply brilliant, cleanliness, staff attendance, price & location.
The position close to the city, the access from Mort Street and the layout of the unit made it feel more user friendly and comfortable.
Considering that this was during the Covid19 self-isolation and the Hotel is operating on limited staff, the Hotel is great! Fantastic effort from everyone I met (without getting within 1.5m of each other) to stay positive. Due to a problem with my return flights I had to come back for another night ...
Very nice rooms and a gorgeous Hotel in a lovely part of Canberra. The rooms just needed better cleaning. Took photos of the extreme dust on the picture rails around the room
Cheerful friendly and professional service and a wonderfully presented foyer but it’s always a bit of a drag when your key is canceled before you’ve actually checked out.
Staff excellent. Flexible about check-in and check-out times when flights were changed. Only negative was no comfortable chair to relax in within the room and no furniture at all on the giant balcony.
Location great Renovations not good Counter staff too busy
.Great room for overnight stay Clean and inviting with friendly staff. wonderful library and lounge area. Easy parking an a great location
Great hotel, clean and neat. Great location and service from staff (always tried to accommodate)
The hotel was very conveniently located, right in the centre of town. The one drawback was that the shower had a poor water flow and the hot water kept cutting out.
No central lighting in room, only lamps. Air conditioning doesn’t have a heat setting, and no other heating provided.
We were actually transferred to another property in the Doma Group - Burbury - as the Brassey was closed due to severe storm damage. The change was made seamlessly by the Brassey staff. The first we knew was after they had already made all the arrangements for us. That's what I call excellent ...
Good location, staff were nice as were the rooms. Great value for money. Would recommend. I was disappointed in the pool and spa though, the sauna worked, although the light was broken and it had only been replaced the night before. Indoor pool isn't heated, the staff member advised it was though. ...
Great location, exceptional staff, would definitely stay there again
Great service and cleanliness of rooms. The views are great as we had the view of surfers.
Room service during restaurant shut down was very flexible with special dietary requirements.
We were looking for somewhere central within easy walk of restaurants and bars. This was it.
Great value. Great position. Nice and clean. Staff were lovely. Check in really needs some work, way too long a wait. Also, breakfast was a great selection and looked good, but was quite cold. Overall, a great experience though. Highly recommended.
Love how to had both bath and shower and kitchen also the bed sheets Donna was dirty need a proper slip over it also some of the dishes weren’t cleaned properly and the pillows on the couch were all ripped but other than that the place was absolutely amazing and we have stayed here before and will ...
Everyone in the hotel are very nice. Every staff says hello to you. Clean, comfortable, close to beach and surfer paradise. Food are absolutely excellent.
The manager and staff are very friendly and always checking if all is fine. The facilities are excellent and clean. Best location and we enjoyed the clean swimming pool and bbq area the most. Thanks for a wonderful stay from the Kemp family! : )
Location and friendly staff. Ease of booking in process even after hours
Great value, nice size and good location. Everything we needed for our stay was included (a couple of additions to the kitchen supplies would be a bonus - ie chopping board that we couldn't find?) and the bed was quite squeaky. While it is a little outdated in style and could use a little love, the ...
We loved the pool and gym facilities. The kids loved the fact that there was free wifi and nickelodeon. It would have been nice to have a view of the pool however understand that there were no vacancies.
It was close to the beach and plenty of parking. It had all the amenities I required. The only thing I didn’t like was the toilet was in with the laundry so you need extra soap and a hand towel to wash your hands in the basin instead of having to walk to the bathroom and it needs bakeware it has ...
Facilities were excellent, would stay here again. Bathrooms due for a really good clean however (like behind vanities and toilets).
The location of the property was excellent and the views of the water were second to none. Modern facilities in the apartment which made it great. Staff very helpful and conscious of your needs and willing to help with anything. Would definitely stay there again.
Very spacious, clean and comfortable apartment with wonderful beach view. Grounds and pool area are immaculate. Walk across the road to beach. Easy stroll to cafes, eateries or clubs. Secure building and parking. Overall, great stay.
Great location. Fridge had been left on lowest temp and it froze my salad and drink before I realised. I fixed it, but then ice had melted and I had to mop up water. My room key didn't work very smoothly - I mentioned this on check out and the reception guy said he'd look into it.
I had to add another night to my booking due to an emergency, they did everything they could to help me. Great place to stay and lovely and quiet.
Beautiful gardens and gorgeous ,spacious rooms. The apartment was lovely and the manager was very helpful with making sure we enjoyed our stay.
The location has easy access to the Surfers Paradise main streets, only a short walk across the bridge. Good selection of shops on the island though, very good Thai restaurant. The room itself was lovely but with no lift, carrying luggage up all the stairs was a bit difficult. Lucky I had my husband ...
Its a bit dated but the apartment was spacious, clean and was in a great location which was great for our family holiday!
The view was spectacular, great location, within walking distance to beaches, public transport and CBD. Fantastic amenities, everything you could want or need.
Right on Nobby Beach, well kept gardens, friendly staff, plenty of items in kitchen, very clean, comfortable bed, complex has a nice pool and recreation area. Some of the furniture needs updating. Ran out of hot water on 1st day.
Resort style pool still under repair and internet connection patchy. Enjoyable stay regardless
Marvelous views. excellent accommodation and great and friendly service by the management and staff.
Great location and good size room.well maintained. No negative comments.
The staff were wonderful and friendly. And the hotel was a lovely Staycation. I would highly recommend it .
Love the lift! Our suite was comfortable and easy to live in. We arrived well before check in time but they still allowed us occupancy. A major plus. The notepad (instead of a phone) for ordering room service etc is slow and fussy
Felt like a homely hotel modern relaxed and clean.friendly and helpful staff. Did not like the broken glass in the lift
Great location walking distance to CBD. Staff very helpful, efficient and friendly.
It was a really great place to stay, very handy to everything. The only thing we didn't like was the shower over the bath.
The location is wonderful. Plenty of places for coffee/snacks/dinners & also a small convenience store across the road. Close to the train station.
We stayed in an apartment and it was set up well with an amazing view. I loved having a washer/dryer in the unit, a good sized fridge. Everything was perfect.
I love it because it was walking distance to the RBWH. Walking through the garden was very peaceful. When my daughter saw the place she said "where are the pandas "
The river view was amazing, the room was really nice, and the staff were friendly.
Pretty good, big group of kids outside the front doors at night and 7/11 pretty intimidating. Appears to be a lot of underage drinking etc.
Great price for a great location. We got a high floor with an excellent view and the room was very well laid out.
Perfect spot for a mid week iso escape! Great service and the room with a view and spa was divine.
We were very happy with the accommodation it was very well situated and very comfortable
The rooms were nice and spacious and clean. The bed was amazing and super comfortable would definitely stay again
Great location close to all the shops. The room was spacious and clean with a great selection of appliances to meet all the needs of a family on holiday.
The after hours manager was very understanding/accommodating of our needs and our room was modern, clean and extremely comfortable. The free parking was appreciated and location near Westfield Chermside convenient.
good location and very easy to check in and out in the middle of the Covid 19 lockdown
Bathroom is strange - very weird setup and a bit cramped. Comfortable and clean room - good service
Very comfortable room and lovely bathroom products, extremely helpful staff
Beautiful place to relaxing. Very clean beautiful..excellent customer service. Love it..front desk people very friendly and always try to helpme. Thank you.
The position close to the airports is excellent, but the staff were exemplary and very accommodating.
large bathroom, comfortable bed, very quiet, clean. Would stay here again
Always a great stay. Was able to check in early which was helpful when we had an earlier appointment. Always helpful and courteous staff. Thanks
Position is amazing, staff were friendly. Parking is expensive.
This is good accommodation if you need to stay in the area. breakfast was well appointed but the coffee from machine you could give a miss. we stayed as a group so saw a variety of rooms and only comment is don't turn the light on in bathroom going to the toilet as the glass door lights up the whole ...