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Hotel UTO KULM car-free hideaway in Zurich

4.0 star property
Mountain hotel with a full-service spa, steps from Uetliberg Lookout Tower

Photo gallery for Hotel UTO KULM car-free hideaway in Zurich

Breakfast, lunch, dinner served; Regional cuisine
Skyline Suite with City View
Breakfast, lunch, dinner served; Regional cuisine
Tower Suite with City View
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Uetliberg, Zürich, ZH, 8143
  • Place, Uetliberg
    ‪1 min walk‬
  • Place, Uetliberg Lookout Tower
    ‪2 min walk‬
  • Place, Swiss National Museum
    ‪9 min drive‬
  • Airport, Zürich (ZRH)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Room amenity

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suites with Alps and Lakeview

Junior Suites with Alps and Lakeview

Junior Suites with Alps and Lakeview

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room with Alps and Lake View

Triple Room with Alps and Lake View

Triple Room with Alps and Lake View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Panorama Room Countryside

Premium bedding, down duvets, minibar, in-room safe

Panorama Room Countryside

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • Hill view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Panorama Room Mountain and Lake View

Panorama Room Mountain and Lake View | Lake view

Panorama Room Mountain and Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Panorama Room City and Lake View

32-inch flat-screen TV with cable channels, TV

Panorama Room City and Lake View

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Suite

Premium bedding, down duvets, minibar, in-room safe

Maisonette Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Skyline Suite with City View

Skyline Suite with City View

Skyline Suite with City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Residence Suite with Valley View

Residence Suite with Valley View

Residence Suite with Valley View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite with City View

Tower Suite with City View

Tower Suite with City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room

Premium bedding, down duvets, minibar, in-room safe

Family Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panorama Room Countryside with Balcony

Panorama Room Countryside with Balcony

Panorama Room Countryside with Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
  • Hill view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panorama Room Mountain and Lake View with Balcony

Panorama Room Mountain and Lake View with Balcony

Panorama Room Mountain and Lake View with Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Zürich

At Hotel UTO KULM car-free hideaway in Zurich, you'll be 0.1 km (0.1 mi) from Uetliberg Lookout Tower and 7.4 km (4.6 mi) from Old Botanical Garden. Highlights at this hotel include a full-service spa, a restaurant and a sauna. .The restaurant, Allegra, serves Regional cuisine and is open for breakfast, lunch and dinner. Enjoy access to rock climbing, mountain biking and hiking/biking trails. Added amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 4-property class District 3 hotel include Swiss National Museum and Kunsthaus Zurich.

What's nearby

  • Uetliberg - 1 min walk - 0.0 km
  • Uetliberg Lookout Tower - 2 min walk - 0.2 km
  • Bahnhofstrasse - 7 min drive - 6.5 km
  • Swiss National Museum - 9 min drive - 7.6 km
  • Kunsthaus Zurich - 9 min drive - 7.6 km

Getting around

  • Uetliberg S-Bahn - 6 min walk
  • Zurich Altstetten Station - 20 min drive
  • Zurich Airport (ZRH) - 39 min drive

Restaurants

  • ‪Financial Bar - ‬19 min drive
  • ‪Schützenhaus Albisgütli - ‬19 min drive
  • ‪Restaurant Oberes Triemli - ‬16 min drive
  • ‪Restaurant La Piazza Friesenberg - ‬18 min drive
  • ‪Restaurant Burestübli - ‬19 min walk

About this property

Hotel UTO KULM car-free hideaway in Zurich

Mountain hotel with a full-service spa, steps from Uetliberg Lookout Tower
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Hotel UTO KULM car-free hideaway in Zurich offers its guests a full-service spa and a sauna. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel UTO KULM car-free hideaway in Zurich.

This 4-star Zürich hotel is smoke free.

  • 54 guestrooms or units
  • Conference rooms
  • Built in 1839
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Hotel UTO KULM car-free hideaway in Zurich offers 54 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3,541 metres
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 25 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Allegra

Things to do

  • Bicycle storage
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (79 centimetre wide door)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1839
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train and a steep path. The closest train station is 0.3 miles (0.5 kilometers) away. Guests who are driving should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel-Restaurant UTO KULM
Hotel-Restaurant UTO KULM Hotel
Hotel-Restaurant UTO KULM Hotel Zurich
Hotel-Restaurant UTO KULM Zurich
UTO KULM
Hotel Uto Kulm
Hotel-Restaurant Uto Kulm Hotel Uetliberg
Hotel UTO KULM Zurich
UTO KULM Zurich
Hotel UTO KULM Zürich
UTO KULM Zürich
Hotel Restaurant UTO KULM

Frequently asked questions

What is the cancellation policy at Hotel UTO KULM car-free hideaway in Zurich?

Hotel UTO KULM car-free hideaway in Zurich offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel UTO KULM car-free hideaway in Zurich?

The closest beach to Hotel UTO KULM car-free hideaway in Zurich is Mythenquai Beach (3.3 km).

Is there a spa on site at Hotel UTO KULM car-free hideaway in Zurich?

Yep, there is an onsite spa at Hotel UTO KULM car-free hideaway in Zurich.

What makes Hotel UTO KULM car-free hideaway in Zurich a romantic place to stay?

A champagne service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel UTO KULM car-free hideaway in Zurich.

Is Hotel UTO KULM car-free hideaway in Zurich family-friendly?

You bet! With amenities such as a BBQ and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel UTO KULM car-free hideaway in Zurich is a hit with families.

Does Hotel UTO KULM car-free hideaway in Zurich serve breakfast?

Sure does, buffet breakfast is available on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel UTO KULM car-free hideaway in Zurich?

No, Hotel UTO KULM car-free hideaway in Zurich does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel UTO KULM car-free hideaway in Zurich?

Yep, you can grab a meal at Hotel UTO KULM car-free hideaway in Zurich's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Hotel UTO KULM car-free hideaway in Zurich?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel UTO KULM car-free hideaway in Zurich?

Furry friends are welcome at Hotel UTO KULM car-free hideaway in Zurich, with food and water bowls on offer.

Hotel UTO KULM car-free hideaway in Zurich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 297 out of 551 reviews
Rating 8 - Good. 162 out of 551 reviews
Rating 6 - Okay. 54 out of 551 reviews
Rating 4 - Poor. 14 out of 551 reviews
Rating 2 - Terrible. 24 out of 551 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lotachukwu

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 2 nights in Oct 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly 5*

It was a great stay and excellent value for money. This was my second time staying, and it was just as comfortable as the first. As for the room, the only constructive feedback would be: • A larger smart TV would be a nice upgrade. • A latch on the windows would make it easier to keep them open on warm nights. • While there is an ironing service available, having an iron and ironing board in the room would be more convenient. Overall, it’s a great hotel with lovely rooms, and with a few small improvements it could easily reach a 5-star experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent

A special, unique location and spectacular panoramic views. The members of staff are friendly and accommodating. Rooms are comfortable, clean, and a good size. The breakfast is excellent: a wide selection of breakfast types and fresh bread options are available, and they can also assist with special dietary requirements.
Stayed 1 night in Sep 2025

8/10 Good

Zanirah

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t expect the hike from the bus stop to the hotel but luckily we packed in backpacks so we didn’t have to lug anything behind us. Beautiful views! Highly recommend!
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew the closest train was out of service before booking. I loved the hotel and the nearby walks/hikes, but it takes an hour to get to town. They have a replacement bus service (two separate buses) to the next closest station. Those buses only run from 6:20am to midnight. This is rough for some travellers. It is also hard to figure out how to get there at first. Our map took us to the bottom of the mountain at the back side instead of the front, and we had to hike up with our stuff. Avoid the tram - take the nearest train to Schweighof train station then catch the two busses near (EV1 or EV2)z Do not book this place if you have an early morning or late night planned - you will be paying too much money in taxis. Overall the location is beautiful, and we loved our stay. I just can’t stress enough how the location is quite tough for a person who is not familiar with the area and the transit. Avoid Apple & Google maps and rely on the Zurich metro website. We spent a lot of time in the hotel as it was harder to get and stay in town for long periods. If you love to come & go from town and eat out for every meal, avoid staying here. The hotel food is extremely pricy. You need to make grocery runs and take back food as there are no other close options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniya

Liked: Staff & service, amenities, property conditions & facilities
We loved the staff. But the cleanliness side needs improvement. We saw 2 cockroaches in our room.
Stayed 4 nights in Aug 2025

6/10 Okay

himakiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Katherine Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room itself was very clean cosy - all facilities worked well and we enjoyed access to English TV channels. I slept like a log every night. The views of Zurich were outstanding and beautiful. Our arrival was made tricky by the engineering works on the rail service. This resulted in our maps directing us to walk up the mountain from Albisgütli. Once we’d started, we had to carry on but it is quite a climb!! Not recommended for inexperienced hikers! Day 2, we learned of the bus replacement service which ran perfectly and served us well for the rest of our stay. Breakfast was delicious and the ‘marketstall’ food van served beverages and snacks - excellent nuggets and pretzels!
Stayed 3 nights in Jul 2025

6/10 Okay

Imelda

Stayed 2 nights in Jul 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was extremely difficult to travel to this hotel. Had to take 2 buses and then walk 15 minutes up a steep dirt road. Advertisinh was misleading. Not accurate.
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness
The view from this hotel is incredible. Even with the current rail replacement bus to get you there, it is well worth it. The room was spacious and clean, but some of the decor felt a little tired. The service wasn’t the best (we asked twice times for robes and slippers to use the wellness centre despite being assured before arrival that they’d be in our room), and water was only provided for the first night. The breakfast was lovely and we enjoyed that on a terrace with the amazing view.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, lovely rooms and fantastic desserts!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, large comfortable room, nice spa.
Stayed 1 night in Jul 2025

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was overall very pleasant. The place is beautiful, and the views of the surrounding area are stunning. Getting to the hotel from Zürich SBB is currently a bit difficult due to ongoing railway construction. You need to take a train from platform 22, and then transfer to two buses: EV1 and EV2 goes smooth. The route goes through 3 Zurich zones – a one-way ticket costs about 9 CHF, but you can also buy a 24-hour ticket for around 18 CHF. We spent the first night in a room with a view of a concrete wall, but the next day we were moved to a beautiful room with a view of the city. The hotel staff were quite friendly and spoke good English. The spa we had booked in advance was well-equipped – bathrobes and slippers were provided. I would definitely go back, but only if I could get a room with a view.
Stayed 2 nights in Jun 2025

8/10 Good

Youri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sleep I ever had
Stayed 1 night in Jun 2025

10/10 Excellent

Itzchak

Liked: Cleanliness, staff & service, property conditions & facilities
All is good except the road to the hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Alyssa

Stayed 1 night in May 2025

2/10 Terrible

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Access is a nightmare requiring 2 different busses and a 10 minute walk up a steep/stepped gravel drive way. No air con in the rooms was also not expected for a 4 star hotel.
Stayed 2 nights in Jun 2025

8/10 Good

ryan

Liked: Cleanliness, property conditions & facilities
Hotel is awesome. 2 things, the number to call to come get bags from train station didn’t work for us(could be user error). And coffee in the morning isn’t available till 7. Really wished they had any kind of option to make your own in lobby or something for ppl that are up early. The room machines don’t cut it.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with group
Liked: Amenities, property conditions & facilities
Fantastic location, facilities, staff and breakfast. If you have time to travel out of the city to stay then highly recommend.
Stayed 1 night in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My only real complaint is that the property is labeled "car free", Yet I was sad to see multiple delivery trucks parked right outside my window and a personal car parked at the steps to rooms there all night too. Even saw a taxi dropping off as I hiked in. Yet I booked this excited about the car free idea, so I took the train up and it's not a long hike in from there. Yet this is a luxury hotel I'd say, and ritzy guest don't like to walk with luggage. I get that. So don't call it car free or say "car free for the lower end guest". LOL The staff was very nice and so was my room. Breakfast buffet a super nice selection. Great views from the area but it rained and so I didn't get to hike or go up the tower. I do recommend this place, especially if wanting a romantic get-away night. TW
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Solid restaurant and very peaceful spa area.
Stayed 5 nights in Apr 2025