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Hotel Victoria Zihuatanejo

3.0 star property
Hotel in Zihuatanejo with full-service spa and 24-hour front desk

Photo gallery for Hotel Victoria Zihuatanejo

Indoor pool
Family Bungalow | Private kitchen
Interior entrance
Exterior
Standard Room, 2 Double Beds

Popular amenities

  • Parking available
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Heroico Colegio Militar No. 45 Col., Centro, Zihuatanejo, GRO, 40880
  • Zihuatanejo Bay
    ‪9 min walk‬
  • La Madera Beach
    ‪10 min walk‬
  • La Ropa Beach
    ‪4 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Bungalow

Family Bungalow

Family Bungalow

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
Pillow-top bed
2 bedrooms
Ceiling fan
Private bathroom
  • Sleeps 10
  • 4 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Cable channels
Daily housekeeping
In-room massage
  • Sleeps 2
  • 2 Double Beds

About the area

Zihuatanejo

Hotel Victoria Zihuatanejo puts you in the heart of Zihuatanejo, within just a 10-minute stroll of Kioto Plaza and Municipal Market. Highlights at this hotel include a full-service spa and an indoor swimming pool. .This smoke-free hotel offers free WiFi in public areas, a free food/drink shopping service and a 24-hour front desk. Plus you'll find limo/town car service, a computer station and luggage storage. There's also extended parking, along with the convenience of a shopping centre shuttle. .Near this 3-property class Zihuatanejo Centro hotel, you'll find La Ropa Beach.

What's nearby

  • Municipal Market - 7 min walk - 0.6 km
  • Zihuatanejo Bay - 9 min walk - 0.8 km
  • La Madera Beach - 10 min walk - 0.9 km
  • La Ropa Beach - 4 min drive - 2.7 km
  • Las Gatas Beach - 6 min drive - 4.6 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 11 min drive

Restaurants

  • ‪Carmelitas Cafe - ‬1 min walk
  • ‪Lalo's Burger Plaza Kioto - ‬4 min walk
  • ‪Taquería Flechita Roja - ‬5 min walk
  • ‪Fonda Doña Licha - ‬4 min walk
  • ‪Santina Deli Italiana - ‬3 min walk

About this property

Hotel Victoria Zihuatanejo

Hotel in Zihuatanejo with full-service spa and 24-hour front desk
Hotel Victoria Zihuatanejo offers its guests a full-service spa and an indoor pool. A computer station is on site and WiFi is free in public spaces. Hotel Victoria Zihuatanejo also features limo service, a complimentary food/drink shopping service, and a lift. You'll have access to the indoor pool at a partner property.

This 3-star Zihuatanejo hotel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 2005
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Food/drink service (free)
  • Computer for guest use
  • Lift
  • No smoking on site
Hotel Victoria Zihuatanejo offers 14 air-conditioned accommodations, with free toiletries. Beds feature pillowtop mattresses. 30-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • All-inclusive
4.2 out of 5, Very good, 1,018 reviews
The price is AU$241
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Extended parking on site (MXN 5,000 per night)

Things to do

  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 30-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Victoria Zihuatanejo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: MXN 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Zihuatanejo
Victoria Zihuatanejo
Victoria Zihuatanejo
Hotel Victoria Zihuatanejo Hotel
Hotel Victoria Zihuatanejo Zihuatanejo
Hotel Victoria Zihuatanejo Hotel Zihuatanejo

Frequently asked questions

What is the cancellation policy at Hotel Victoria Zihuatanejo?

Hotel Victoria Zihuatanejo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Victoria Zihuatanejo?

Yep, Hotel Victoria Zihuatanejo has extended parking for MXN 5000 per night.

Are there any beaches close to Hotel Victoria Zihuatanejo?

Yep, Hotel Victoria Zihuatanejo is a short 10-minute walk from La Madera Beach.

Is there a spa on site at Hotel Victoria Zihuatanejo?

Yep, there is an onsite spa at Hotel Victoria Zihuatanejo.

Does Hotel Victoria Zihuatanejo have a pool?

Hotel Victoria Zihuatanejo has an indoor pool. The pool is open 8 AM to 10 PM.

Is there a free airport shuttle available at Hotel Victoria Zihuatanejo?

No, Hotel Victoria Zihuatanejo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Victoria Zihuatanejo?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Victoria Zihuatanejo?

No, pets and service animals are not allowed.

Hotel Victoria Zihuatanejo Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 7 out of 14 reviews

3.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

The web page was deceptive as to the reality on the ground
Stayed 7 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Disappointed!

We cut our losses and left the next morning! We lost put in 3a nights paid but you could not pay us to stay another minute. The pucutes on line are false. We booked a kitchenette room, they said they had none but when I looked around there was one room that looked similair to the one photo posted on line. It was dirty, no phones, no closet, A/C barely worked, located in a very sketchy area, door was uneven, door panels not secure, pool dirty, view from room was of a roof with garbage on it. Don't go here.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Was concerned about my safety as there were long cracks in the door which you could see light through in at least 3 places. Also, you were able to open the window by simply siding it to one side. Changing of linens and soap only happened once during my 4 day stay, nor did I receive any shampoo or conditioner as expected. Air conditioner could not be turned on or off from my room. However, the staff was always very helpful.

6/10 Okay

MARIA ISABEL

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Jesus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No me gusto el Hotel, por el precio resulto caro para la calidad de la habitación, el baño muy pequeño, no tiene línea telefónica, NO HAY ESTACIONAMIENTO EL AUTO QUEDO EN LA CALLE.. Tiene buena ubicación, es limpio y los empleados son uy amables. Tiene WIFI, TV por cable.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepcionante

Me cambiaron de hotel los de expedia, no habíamos reservado en este hotel, decepcionante, además de feo y viejo, no hay gente que atienda, estuvo en construcción y ni agua caliente tuvimos. Nadie vaya nunca

2/10 Terrible

Verified traveller

Disliked: Cleanliness

poco recomendable

la limpieza en las habitaciones deja mucho que desear se encontraron animales no gratos, espero tengan mucho más cuidado y atención en estos grandes detalles

2/10 Terrible

Heberto, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

gfitcvwa07

llegue al hotel y no habia nadie despues de 15 minutos llego una persona que no sabia nada... y que el hotel ya estaba lleno y no le habian dicho nada de ninguna reservacion, por lo que me quede en otro hotel.

4/10 Poor

Raymundo, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor pocilga llamada hotel

No es un hotel, son unos cuartos con ventana a un pasillo, el baño sin ventilación, la elberca es un hoyo forrado en un cuarto, la comida de noche son unos tacos de la calle que se ponen frente a la puerta de este lugar llamado hotel, su dizque estacionamiento es a una calls en lavado de autos y el coche se encierra y ya no sales, si preguntas tarifa directamente te cobrarian en 31 de diciembre $600.00 neto, a mi en expidia me cobraban la noche 2400.00 con impuestos. Es un robo.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel

Pésima experiencia. Deberían evaluar los hoteles antes de publicarlos, me pareció excesiva la tarifa $ 230 USD por un hotel que no tiene llega ni a una estrella. Por supuesto que en cuanto o vi tuve que pasar una noche porque no tuve alternativa, pero al dia siguiente a primer hora sali corriendo de ahi.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

santis, Puebla, PUE, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy mala experiencia

muy mala contrate con la agencia expedía y fue un fracaso no encontré nunca el plan que me vendieron ademas de carisimo el hotel no tiene nada que ver con las fotografías que aparecen y menos con los servicios, ademas no es para nada serio ni confiable ya que salimos y cuando regresamos ya nos habían cambiado de habitación yo me pregunto donde queda tu privacidad ya que estas personas movieron nuestras cosas personales no sabes si fue un hombre o quien estuvo tocando tu ropa interior tus artículos personales,tenga cuidado al hospedarse y también al contratar con esta empresa de viajes ya que te cobran por adelantado.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Busca otra opción!

Las fotos son engañosas, la cama y almohadas incomdísimas, no hubo ni presión ni algua caliente y no servía la televisión.

6/10 Okay

edgar, Estado de México, México

Liked: Cleanliness, staff & service, room comfort

calificacion

particularmente el hotel me parecio bueno, economico y muy centrico... estas a tan solo 5 minutos de la zona centro, de la playa principal y a tan solo 15 minutos de ixtapa...