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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property
Luxury hotel with full-service spa and free breakfast

Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Sauna, steam room, body treatments, hot stone massages, sports massages
70-cm flat-screen TV with cable channels, TV, heated floors
View Double Room | Mountain view
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$434
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Bahnhofplatz 18, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Matterhorn Museum
    ‪6 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪84 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | View from room

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The High

The High

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Friends & Family Ground Floor

Friends & Family Ground Floor

Friends & Family Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for View Double Room +

View Double Room +

View Double Room +

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite +

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Apartment

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room +

Double Room +

Double Room +

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Zermatt

A luxury stay in Zermatt awaits you at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel. Within a 10-minute stroll you'll find Matterhorn Museum and Sunnegga Ski Resort within a 30-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and ski storage. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places in the area of this 4.5-property class Zermatt City Centre hotel include Matterhorn Glacier Ride and Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Restaurant Derby - ‬2 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Luxury hotel with full-service spa and free breakfast
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, a terrace, and an arcade/games room are also featured at the luxury SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

This 4.5-star Zermatt hotel is smoke free.

  • 4 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, hairdryers and children's dressing gowns.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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The price is AU$539
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

What is the cancellation policy at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on 29 Sept 2025 start from AU$418.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yep, there is an onsite spa at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel family-friendly?

You bet! With amenities such as an arcade and an indoor pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise that SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is a hit with families.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel serve breakfast?

You bet, free buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Dogs are welcome at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 172 out of 178 reviews
Rating 8 - Good. 5 out of 178 reviews
Rating 6 - Okay. 1 out of 178 reviews
Rating 4 - Poor. 0 out of 178 reviews
Rating 2 - Terrible. 0 out of 178 reviews

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This spa is a real gem, conveniently located just a stone’s throw away from the train station that leads to the Gornergrat. From our room, we had an incredible view of the Matterhorn, a truly spectacular sight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 1 night in Jun 2025

10/10 Excellent

AMIT

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center
Stayed 1 night in Jun 2025

8/10 Good

Heidi

Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo el personal es sumamente amable y el hotel está en perfecto estado . Además de la excelente ubicación
Stayed 2 nights in Jun 2025

10/10 Excellent

Low

Liked: Cleanliness, amenities, property conditions & facilities
The view at the restaurant was good if you know where to sit. Was lost when first arrived because I missed the entrance. Once you know the way it's really a short distance next to the train station. On and off you can hear guests slamming to close the door, which shouldn't be the case.
Stayed 2 nights in May 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel that we stayed during our Switzerland trip. Excellent facility and super courteous staff. While it lacked views of the Matterhorn, the two minute walk to the train station was very convenient. Definitely would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel. We didn’t want to leave and we will for sure go back. We stayed in the cottage which is a few steps from the main building. This is so well equipped and decorated and so peaceful. It has two bedrooms and bathrooms, a full kitchen, a movie room, a family room, a private sauna and full laundry facilities. The staff is welcoming and helpful and the location couldn’t be better - just a few steps from the train stations. Breakfast and afternoon tea & cake are included and were delicious. Sophia at the bar makes great drinks and was really kind and helpful. Pool, gym, spa and game room were all excellent. Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Cinen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

John, Chardon

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Amazing stay with spa including, would love to stay here forever
Stayed 1 night in May 2025

10/10 Excellent

YARIS

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
You must stay at this hotel. Really close to train station, plenty of shopping stores, and amazing vuews all around. Staff was super friendly and made you feel very welcomed. 10/10 I do recommend!!
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
From the lady that welcomed us and helped us get settled. To the very nice gentleman who worked with us to ship a package, this is by far the most professional Hotel we have stayed at on this 5 week holiday!
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First class property and service
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Schloss. The view from our balcony was stunning, it’s about a 2 minute walk from the train station and many stores/restaurants near by. Staff was very welcoming and professional. The hotel has great amenities and very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area- food-stay was wondeful
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Stayed 2 nights in Apr 2025

10/10 Excellent

Amir

Stayed 4 nights in Jan 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Frederick

Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
I liked ot
Stayed 2 nights in Mar 2025

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt and Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sauna, Spa (massage), gym and Yoga class were truly terrific. The staff was warm and welcoming. Breakfast was all I could have hoped for. The room was very comfortable. The hotel really met and surpassed all expectations.
Stayed 5 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025