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Hotel Ambiance Superior

3.0 star property

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Photo gallery for Hotel Ambiance Superior

View from property
Exterior
Deluxe Double Room, Mountain View (Matterhorn) | View from room
Daily buffet breakfast (CHF 20 per person)
Interior detail
Reviews
9.0

Wonderful

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Breakfast available
  • BarBarBar
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Riedstrasse 98, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10/10 Exceptional

Highlights

Balcony
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
IPod dock
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room (small)

In-room safe, desk, free WiFi

Economy Double Room (small)

10/10 Exceptional

Highlights

Heating
TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
IPod dock
In-room safe
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Deluxe Double Room, Mountain View (Matterhorn) | View from room

Deluxe Double Room, Mountain View (Matterhorn)

9.3/10 Wonderful

Highlights

Balcony
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

7.5/10 Good

Highlights

Heating
TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
IPod dock
In-room safe
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Romantic Suite, 1 King Bed, Bathtub

Romantic Suite, 1 King Bed, Bathtub

Romantic Suite, 1 King Bed, Bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Mountain View (Matterhorn)

Junior Suite, Mountain View (Matterhorn)

Junior Suite, Mountain View (Matterhorn)

10/10 Exceptional

Highlights

Balcony
Heating
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About the area

Zermatt

At Hotel Ambiance Superior, you'll be 2.1 km (1.3 mi) from Sunnegga Ski Resort and 13.9 km (8.6 mi) from Gorner Ridge. Highlights at this hotel include a bar/lounge and a sauna. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a games room. Other amenities include spa services and ski storage. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places in the area of this 3-property class Zermatt hotel include Schwarzee Lake and Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 5 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Restaurant Max Julen - ‬4 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Vieux Valais - ‬6 min walk
  • ‪Saycheese - ‬7 min walk

About this property

Hotel Ambiance Superior

Comfortable hotel near Sunnegga Ski Resort
As a guest of Hotel Ambiance Superior, you'll find a sauna, spa services, and a terrace. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A vending machine, an arcade/games room, and multilingual staff are also featured at Hotel Ambiance Superior.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1950
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Ambiance Superior offers 30 accommodations with iPod docking stations and a safe. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Building
  • Built in 1950
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • IPod dock
  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 per person
  • Pet fee: CHF 25 per pet, per day
  • Facilities fee: CHF 7 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars, and is displayed on this page as 3 stars.

Property is also known as

Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Superior Hotel
Hotel Ambiance Superior Zermatt
Hotel Ambiance Superior Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Ambiance Superior?

Hotel Ambiance Superior offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Ambiance Superior?

There's no onsite spa, but this property does offer spa services.

Does Hotel Ambiance Superior serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Ambiance Superior?

No, Hotel Ambiance Superior does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Ambiance Superior?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Ambiance Superior?

Dogs are welcome at Hotel Ambiance Superior, with food and water bowls on offer.

Hotel Ambiance Superior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 292 reviews" "
Rating 8 - Good. 97 out of 292 reviews" "
Rating 6 - Okay. 13 out of 292 reviews" "
Rating 4 - Poor. 6 out of 292 reviews" "
Rating 2 - Terrible. 2 out of 292 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Tui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly and helpful staff
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!
Stayed 2 nights in Jun 2023

10/10 Excellent

Carl, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Stayed 5 nights in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and comfortable
Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Stayed 3 nights in Apr 2023

10/10 Excellent

john

Stayed 3 nights in Mar 2023

10/10 Excellent

Arya

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn" Pet friendly, clean, and great location! I will not look elsewhere when I return!