Zaunhof accommodation from AU$143

First of all, we were welcomed by friendly staff. The room was clean, and the sauna was great. We even wanted to extend our stay, but unfortunately the price had already doubled.

Wir haben 3 Nächte. Alles super. Personal sind einfach nett und Hilfsbereit und freundlich. Sie haben uns Informationen geben und super positiv und nett. Das Studio Zimmer ist sehr sauber. Das Bett ist super. Wir bestimmen wieder zurückkehren wenn wir in Innbruck besichtigen in Zukunft.

Firstly, the hotel itself is exceptionally well designed. The layout, the interiors, the artwork, the pools and lounges, and the overall attention to detail are genuinely impressive. Every element feels thoughtful and beautifully executed, creating a really special atmosphere. When we arrived, we received a fantastic welcome. The reception team greeted us warmly with a glass of sparkling wine, collected our luggage from the car, brought everything to our room, and even took our ski equipment down to the ski room — something we’ve never experienced before. It immediately set the tone for a wonderful stay. On our first evening, the service was again outstanding. Your staff were incredibly attentive, and they introduced you to us as the owner. When you kindly came over to our table, I confess I didn’t fully realise who you were in that moment, and I’m a little disappointed in myself — had I known, I would have loved to speak with you properly. From a customer-service perspective, what you’ve created here is extremely impressive, and I would have enjoyed telling you that in person. I run a software business in London, and I would be extremely happy if my customers’ experience was anything close to what we have experienced here. A few members of your team I would like to give special mention to are Anna at reception; our waitress, whose name I regret I didn’t catch but who I believe is Slovakian; the Greek barman; and the gentleman who I assume is the restaurant or front-of-hou