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Czarny Potok Wellness & Spa Zakopane Centrum

3.0 star property
Hotel with a full-service spa, 7-minute walk to Krupowki Street

Photo gallery for Czarny Potok Wellness & Spa Zakopane Centrum

Front of property
Standard Twin Room
Comfort Double Room (with extra bed)
Dining
Indoor pool, pool loungers, lifeguards on site

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Hot tub
  • Bar
  • Room service

Explore the area

View map
ul. Tetmajera 20, Zakopane, Lesser Poland, 34-500
  • Place, Krupowki Street
    ‪5 min walk‬
  • Place, Zakopane Aqua Park
    ‪9 min walk‬
  • Place, Gubałówka
    ‪16 min drive‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪75 min drive‬

Room options

Single Room

Highlights

Heating
Free cots/infant beds
TV
Rollaway/extra beds
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room (with extra bed)

Comfort Double Room (with extra bed)

Comfort Double Room (with extra bed)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Zakopane

Czarny Potok Wellness & Spa Zakopane Centrum puts you in the heart of Zakopane, within just a 10-minute stroll of Krupowki Street and Gugu Park Linowy. Highlights at this hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub, sauna, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Zakopane hotel include Zakopane Art Gallery and Zakopane Aqua Park.

What's nearby

  • Krupowki Street - 5 min walk - 0.4 km
  • Zakopane Aqua Park - 9 min walk - 0.8 km
  • Gubalowka Market - 17 min walk - 1.5 km
  • Nosal Ski Center - 4 min drive - 2.8 km
  • Gubałówka - 16 min drive - 6.5 km

Getting around

  • Zakopane Station - 20 min walk
  • Kraków (KRK-John Paul II - Balice) - 95 min drive

Restaurants

  • ‪Księstwo - ‬6 min walk
  • ‪Góralski Browar - ‬6 min walk
  • ‪Karczma Bacówka - ‬6 min walk
  • ‪Stek - ‬6 min walk
  • ‪Kawiarnia Filiżanki - ‬6 min walk

About this property

Czarny Potok Wellness & Spa Zakopane Centrum

Hotel with a full-service spa, 7-minute walk to Krupowki Street
Czarny Potok Wellness & Spa Zakopane Centrum offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 4 meeting rooms available. A sauna, tour/ticket assistance, and a garden are also featured at Czarny Potok Wellness & Spa Zakopane Centrum.

This 3-star Zakopane hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Built in 1996
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
Czarny Potok Wellness & Spa Zakopane Centrum offers 44 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Czarny Potok
Czarny Potok Zakopane
Hotel Czarny Potok
Hotel Czarny Potok Zakopane
Hotel Czarny Potok
Czarny Potok Wellness & Spa Zakopane Centrum Hotel
Czarny Potok Wellness & Spa Zakopane Centrum Zakopane
Czarny Potok Wellness & Spa Zakopane Centrum Hotel Zakopane

Frequently asked questions

What is the cancellation policy at Czarny Potok Wellness & Spa Zakopane Centrum?

Czarny Potok Wellness & Spa Zakopane Centrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Czarny Potok Wellness & Spa Zakopane Centrum?

Yep, there is an onsite spa at Czarny Potok Wellness & Spa Zakopane Centrum. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Czarny Potok Wellness & Spa Zakopane Centrum have a pool?

Czarny Potok Wellness & Spa Zakopane Centrum has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Czarny Potok Wellness & Spa Zakopane Centrum have a waterslide?

No, there is no waterslide at Czarny Potok Wellness & Spa Zakopane Centrum, but Zakopane Aqua Park is a short 12-minute walk away.

Is Czarny Potok Wellness & Spa Zakopane Centrum family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Czarny Potok Wellness & Spa Zakopane Centrum is a hit with families.

Does Czarny Potok Wellness & Spa Zakopane Centrum serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Czarny Potok Wellness & Spa Zakopane Centrum?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Czarny Potok Wellness & Spa Zakopane Centrum?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Czarny Potok Wellness & Spa Zakopane Centrum?

Furry friends are welcome at Czarny Potok Wellness & Spa Zakopane Centrum, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

Czarny Potok Wellness & Spa Zakopane Centrum Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 59 out of 140 reviews
Rating 8 - Good. 64 out of 140 reviews
Rating 6 - Okay. 15 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 0 out of 140 reviews

Reviews

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Loved the pool, hot tub and sauna.
Stayed 2 nights in Jun 2025

8/10 Good

paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great breakfast. Rooms are basic. Beds are very uncomfortable and decor and condition of rooms are in need of repair and updating. No plugs in walls for charging phones etc. TV was vey outdated. Overall … needs work.
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

maciej

Travelled with group
Liked: Cleanliness
Very good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service

Great People, Meh Stay

The hotel staff is awesome - everyone I encountered was so friendly and willing to help lil non polish speaking me. Lots of choices and great things to try at the breakfast! Helpful staff there too. My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water. The service and the people are amazing. Some tightening up would bring this place back to life.
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Sep 2024

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Miroslaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only. To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Stayed 3 nights in Jun 2024

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Stayed 3 nights in Jan 2024

8/10 Good

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok, heater in the washroom didn't work
Stayed 3 nights in Mar 2023

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Good place for a short stay

Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room. Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Stayed 4 nights in Mar 2023

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Olha

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel, very friendly staff, great breakfast

10/10 Excellent

Dawid

Stayed 4 nights in Oct 2022

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

SHMUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff exceptionally nice. Good view from our room on Gubałówka Very close distance to the major attractions in Zakopane.
Stayed 1 night in Aug 2021

10/10 Excellent

Wlodzimierz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Fantastic stay, amazing location and the staff were super friendly! Our room was really nice and the pool and hot tub area were great for what we wanted!
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2020

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great visit

The hotel was great and cautious on sanitation for its guest. Close to downtown. Perfect place to stay while in zakopane
Stayed 3 nights in Aug 2020

8/10 Good

Trond

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020