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4.9 out of 5

"This is a beautiful hotel with spacious, wonderfully furnished rooms and excellent facilities throughout. My only complaint was the door staff who hav ... " More

By a verified traveller on Tue 26 Nov 2019

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Hotel Description

A luxury stay in the heart of Zagreb awaits you at Hotel Esplanade Zagreb. Within a 20-minute stroll, you'll find popular places like Ban Jelacic Square and Zagreb Cathedral. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 208 soundproofed rooms feature satellite TV, in-room childcare, and in-room massages. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Additionally, safes, hair dryers, and phones are available.

A day of pampering can include massages and mani/pedis. The hotel's own bar/lounge is a nice place to enjoy a drink. Business amenities include conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 5-star Zagreb hotel include Zagreb Zoo and Arena Zagreb.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$161* Per night/room 4 Dec. - 5 Dec.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Esplanade Zagreb ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Esplanade Zagreb

Everyone (6) Couples (1) Family (1)
5 out of 5
This is a beautiful hotel with spacious, wonderfully furnished rooms and excellent facilities throughout. My only complaint was the door staff who have a corrupt arrangement with local taxi drivers who charge you double the price to the airport vs a regular taxi flag fare. I was rushing to the airport early on my departure morning and a regular taxi was dropping somebody at the door. I tried to get in it but the door man shooed the taxi away so he could call up one of his friendly taxis from down the street, wasting my precious time in the process so he could pocket some of my fee. I insisted in getting into the taxi & chased it down the street to ensure I avoided the scam and its driver informed me about the scam. Hotel management should do something about this as it is ugly for a guest to experience a door man wasting our time just so he can pocket some of our taxi fees. Otherwise my experience with the hotel was excellent

Posted by , from Australia on 26 Nov. 2019

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5 out of 5
Luxurious, traditional, historical, first class ...

Posted by , from Sydney, Australia on 25 Oct. 2018

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5 out of 5
Nice hotel with beautiful outdoor dining area. Lovely historic old building with friendly staff,

Posted by , from Australia on 22 Jul. 2018

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5 out of 5
For the short time being there we realized that they have excellent food and highest class extremely courteous waiters.

Posted by , from Sydney on 16 Jul. 2018

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4 out of 5
English speaking staff. Always helpful & friendly! Hotel room was very clean and comfortable & a lot of character! The room service was also delicious!

Posted by on 8 Jun. 2018

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5 out of 5

5 Star Elegance

Pros: Our Premier room was large and more than comfortable. The breakfast buffet was lavish and further supported with menu items. Staff were all helpful.
Location: Near the Botanical Gardens and various museums. About 5 minutes walk to the old city with lots of restaurants, museums and galleries. Great location.
You can easily imagine stepping from the Orient Express and into this elegant, charming 5 star hotel. By Zagreb standards, this is a large hotel, but size does not diminish the quality of the experience at The Esplanade.

Posted by , from Avoca Beach, Australia on 22 Oct. 2017

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5 out of 5

Great hotel with a ruch history

Zegreb is a lovely city and a great place to base yourself as you explore it is The Esplanade. Clean, well appointed and friendly staff and an easy walk to the old city

Posted by , from Sydney Australia on 3 Oct. 2017

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5 out of 5

Excellent old hotel

Great hotel we always stay here when in Zagreb Well maintained and stocked rooms as well as large bars of soap in the bathroom which is great. Breakfast is Devine. Lovely staff and extremely helpful. They are truely a five star destination.

Posted by on 23 Aug. 2017

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About the Hotel Esplanade Zagreb

Location Mihanoviceva 1, Zagreb, 10000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Esplanade Zagreb. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Zagreb hotel is smoke free.

  • 208 guestrooms or units
  • Built in 1925
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Zagreb Airport (ZAG) (15.7 km / 9.7 mi)
  • Train station: Zagreb Central Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Esplanade Zagreb offers 208 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.

Hotel Esplanade Zagreb has a restaurant serving breakfast and lunch.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: HRK 265 per pet, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Croatian Tourism Association (HUT - Croatia) sanitization guidelines.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 175 per person (approximately)
  • Airport shuttle fee: HRK 560 per vehicle (one way)
  • Valet parking fee: HRK 150.00 per day
  • Pet fee: HRK 265 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade Hotel
  • Esplanade Hotel Zagreb
  • Esplanade Zagreb
  • Esplanade Zagreb Hotel
  • Hotel Esplanade
  • Hotel Esplanade Zagreb
  • Hotel Zagreb Esplanade
  • Zagreb Esplanade
  • Zagreb Hotel
  • Zagreb Hotel Esplanade
  • Regent Esplanade, Zagreb Hotel Zagreb
  • Regent Zagreb
  • Zagreb Regent
  • Hotel Esplanade Zagreb Hotel
  • Hotel Esplanade Zagreb Zagreb
  • Hotel Esplanade Zagreb Hotel Zagreb

You should know

  • Hotel Esplanade Zagreb offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.