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ANA Crowne Plaza Niigata by IHG

4.0 star property

Photo gallery for ANA Crowne Plaza Niigata by IHG

4 restaurants; breakfast, lunch, dinner and brunch served
Front of property
Point of interest
Minibar, in-room safe, desk, blackout curtains
4 restaurants; breakfast, lunch, dinner and brunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$128
21 June - 22 June

Explore the area

View map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Place, Bandai Bridge
    ‪7 min walk‬
  • Place, Toki Messe
    ‪14 min walk‬
  • Place, Niigata City Performing Arts Center
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Air Purifier)

Standard Room, 2 Single Beds (Air Purifier)

Standard Room, 2 Single Beds (Air Purifier)

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (High Floor)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Single Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed (Mid Floor)

Standard Room, 1 Single Bed (Mid Floor)

Standard Room, 1 Single Bed (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room, 2 Single Beds (High Floor)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

About the area

Niigata

ANA Crowne Plaza Niigata by IHG puts you in the heart of Niigata, within just a 10-minute stroll of Aizu Yaichi Memorial Museum and Pier Bandai. Highlights at this hotel include 4 restaurants and in-room free WiFi. .A day of pampering can include massages and aromatherapy. The restaurant, Kura, serves Japanese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 1938 square feet (180 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Chuo Ward hotel, attractions include Toki Messe and Niigata Racecourse.

What's nearby

  • Aizu Yaichi Memorial Museum - 3 min walk - 0.3 km
  • Bandai Bridge - 7 min walk - 0.7 km
  • Toki Messe - 14 min walk - 1.2 km
  • Niigata City Performing Arts Center - 5 min drive - 3.7 km
  • Niigata Prefectural Civic Centre - 5 min drive - 3.7 km

Getting around

  • Niigata Station - 12 min walk
  • Niigata (KIJ) - 19 min drive

Restaurants

  • ‪ラーメン二郎 新潟店 - ‬3 min walk
  • ‪マクドナルド 新潟万代店 - ‬3 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪中国料理 天壇 (Tendan) - ‬1 min walk
  • ‪Season Café - ‬1 min walk

About this property

ANA Crowne Plaza Niigata by IHG

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Niigata by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 182 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Conference rooms
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Niigata by IHG offers 182 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 8 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cots (infant beds) are available for JPY 1210 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

What is the cancellation policy at ANA Crowne Plaza Niigata by IHG?

ANA Crowne Plaza Niigata by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANA Crowne Plaza Niigata by IHG?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata by IHG on 21 June 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANA Crowne Plaza Niigata by IHG?

Yep, ANA Crowne Plaza Niigata by IHG has a self car park with in/out privileges for JPY 1200 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes ANA Crowne Plaza Niigata by IHG a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at ANA Crowne Plaza Niigata by IHG.

Does ANA Crowne Plaza Niigata by IHG serve breakfast?

Yep, buffet brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at ANA Crowne Plaza Niigata by IHG?

No, ANA Crowne Plaza Niigata by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at ANA Crowne Plaza Niigata by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ANA Crowne Plaza Niigata by IHG?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at ANA Crowne Plaza Niigata by IHG?

No, only service animals are allowed.

ANA Crowne Plaza Niigata by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 861 reviews
Rating 8 - Good. 289 out of 861 reviews
Rating 6 - Okay. 57 out of 861 reviews
Rating 4 - Poor. 23 out of 861 reviews
Rating 2 - Terrible. 9 out of 861 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Large comfortable room with great views over the city. Friendly staff. A bit of a walk from the station but close to a large shopping centre.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, property conditions & facilities
Good location, good room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay all around

Nice stay all around, with ample parking across the road.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JIANDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Magladelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

GAHYE

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kubilay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with clean and nice rooms. Also a gym where you can work out.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Yi-han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a room with 3 beds
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very helpful and nice
Stayed 3 nights in Mar 2023
Verified

8/10 Good

junichi

Liked: Amenities
good service, exellent staff courtesy
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the Windows, clean & quite high quality.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

We decided to walk to the hotel from Niigata Station, not realizing it was about to rain. It was a downpour by the time we got to the lobby, but one of the staff saw us coming and met us with dry towels at the door! It was so thoughtful! And that was just the start of great service. We loved our stay and will definitely come again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
Stayed 2 nights in Apr 2025