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The Queens Hotel & Victoria Cloisters

2.0 star property

Photo gallery for The Queens Hotel & Victoria Cloisters

A balcony with a table and chairs, a view of a river, and buildings in the background.
A hotel lobby with a mix of armchairs and sofas, a patterned carpet, and a large mirror on the wall.
A historic building with a sign reading "WOODS MILL QUAY".
A restaurant with wooden tables and chairs, a blue wall, and a large window.
A red brick building with a sign reading "Woodsmill Quay."

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$236
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Place, York Christmas Market
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪4 min walk‬

Room options

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, a desk, and a chair.

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

A hotel room with a large bed, a desk, and a chair.

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A hotel room with two beds, a desk, a chair, and a small table. There are curtains, a window, and a ceiling light.

Family Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

A hotel room with two beds, a desk with a remote control, a chair, and a small table with a menu.

Superior Family Room, River View

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, and a round table with a brochure.

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside lamps, a desk, and a chair.

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

A neatly made bed with a headboard, two bedside tables with lamps, and a chair with a patterned cushion.

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

A neatly made bed with white linens, a wooden nightstand with a lamp, a red chair, and a framed picture on the wall.

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Living area

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

A double bed with white linens and two bedside tables with lamps.

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

A hotel room with a bed, desk, chair, and a mirror.

Accessible Double Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

A hotel room with two beds, a desk, a chair, and a small round table.

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

Iron/ironing board (on request), bed sheets

One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

View all photos for Apartment with 2 single beds plus double sofa bed

Iron/ironing board (on request), bed sheets

Apartment with 2 single beds plus double sofa bed

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

About the area

York

The Queens Hotel & Victoria Cloisters puts you in the heart of York, within just a 10-minute stroll of popular attractions like York City Walls and Shambles. Highlights at this hotel include a restaurant and in-room Smart TVs. .The brasserie, Royal Brasserie, serves British cuisine and is open for breakfast and dinner. Riverside Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and multilingual staff. Full breakfast is available on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Bishophill hotel include York Minster and York Racecourse.

What's nearby

  • York Christmas Market - 3 min walk - 0.3 km
  • York City Walls - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 3 min walk - 0.3 km
  • Shambles - 4 min walk - 0.4 km
  • York Minster - 7 min walk - 0.7 km

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪The Ackhorne Inn - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Golden Ball - ‬3 min walk
  • ‪Slug & Lettuce - ‬2 min walk
  • ‪FortyFive Vinyl Café - ‬2 min walk

About this property

The Queens Hotel & Victoria Cloisters

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Queens Hotel & Victoria Cloisters also features multilingual staff, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this York hotel.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Built in 2000
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Queens Hotel & Victoria Cloisters offers 78 accommodations with a hairdryer and free toiletries. 32-inch Smart televisions come with digital channels.

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  • Air-conditioning
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4.5 out of 5, Wonderful, 1,773 reviews
The price is AU$181
includes taxes & fees
23 Aug - 24 Aug
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19.50 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 9.50 for children
  • Self-parking fee: GBP 19.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

What is the cancellation policy at The Queens Hotel & Victoria Cloisters?

The Queens Hotel & Victoria Cloisters offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Queens Hotel & Victoria Cloisters?

As of 29 July 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on 24 Aug 2026 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Queens Hotel & Victoria Cloisters?

Yep, The Queens Hotel & Victoria Cloisters has a self car park for GBP 19.50 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does The Queens Hotel & Victoria Cloisters serve breakfast?

You bet, visitors love the full breakfast here! Offered on weekdays between 7:30 AM and 10:00 AM and weekends from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Queens Hotel & Victoria Cloisters?

No, The Queens Hotel & Victoria Cloisters does not offer an airport shuttle service.

Is there a bar or restaurant at The Queens Hotel & Victoria Cloisters?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Queens Hotel & Victoria Cloisters?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Queens Hotel & Victoria Cloisters?

No, pets are not allowed.

The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

janet

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for a one night stay, breakfast good quality food .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, lovely staff!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great location,really nice room and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Zenab

Liked: Cleanliness, staff & service
Excellent location. Comfortable bed. Helpful and friendly staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Agnar

Liked: Cleanliness, staff & service, amenities
A clean, spacious and cozy apartment. Perfect for a couple of nights while visiting York. Great hospitality from the staff, thank you for our stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, room was clean with all standard features in working order. Morning buffet style breakfast was excellent with food freshly cooked and of good quality. A very nice two night stay - Thank you
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was well equipped, comfortable, clean and in a great location so close to sites. A great find and the staff were genuinely welcoming and friendly.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book parking early. Staff really helpful and polite. Hotel was lovely, spacious room too.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Grat location, clean, fabulous breakfast, comfy bed (didnt really like the pillows) friendly staff, would definitely return.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent! Great location, the room was spotless and the breakfast was very good too. I would definitely stay here.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plesent stay. Room clean and tidy. Breakfast was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location! Fabulous views, amazing food, recommend having dinner, bed and breakfast. Staff are really helpful, friendly and professional
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
lovly loction to town center literally 1 min walk over bridge ,rooms are dated only critique, day beds were comfy ,quiet location even tho close to town.defo would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. Breakfast was amazing. Only issue is there needs to be more plug sockets in the room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff very central and clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The location is fabulous, the staff are helpful and friendly. Excellent buffet breakfast. Rooms were a good size and you can park your car at the hotel. We will definitely stay here again. The decor is a little dated, but I wasn’t too bothered. A fantastic stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lara

Perfect, very comfortable
Stayed 2 nights in Mar 2026
Verified

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were nice, the only thing I would say is the bath had the enamel peeling off but was very clean
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Nice location,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay, clean room and excellent staff, great breakfast.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Rooms very clean, staff very polite and friendly and in a great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities
Staff were friendly room comfortable breakfast was good and the bar was very nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and spacious rooms with a lovely breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities
Close to the city centre
Stayed 2 nights in Feb 2026