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3.8 out of 5

"Staff is great with kids, at the pool and at the restaurants. My kids had a great time, It's a great place for a family holiday " More

By a verified traveller on Mon 10 Jul 2023

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Hotel Description

A family-friendly stay in Yanuca Island awaits you at Shangri-La Yanuca Island, Fiji. You'll be 0.7 km (0.4 mi) from Shangri La Beach and 7.1 km (4.4 mi) from Sigatoka Sand Dunes. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering at CHI, The Spa can include beachside massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, Lagoon Terrace Restaurant, is open for breakfast and dinner. Black Marlin Tropical Bar is the hotel's own bar. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and golf course. 6975 square feet (648 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a gym, and a free kids' club. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking.

Sights in the region of this Yanuca Island hotel include Natadola Beach and Port Denarau Marina.

Ocean Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$279* Per night/room 18 Apr. - 19 Apr.

Yanuca Lagoon Grand Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reef Deluxe Twin Room - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Yanuca Lagoon Terrace King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Terrace King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Shangri-La Yanuca Island, Fiji ratings based on 133 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Shangri-La Yanuca Island, Fiji

Everyone (79) Couples (15) Family (32)
5 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Ash

Bula Vinaka Catherine Mary,Greetings from Shangri-La Yanuca Island, FijiThank you to share your great rating on resort. We look forward welcoming you back in near future.Yours Sincerely,Ashwini SinghExecutive Secretary/Quality Improvement Manager

1 out of 5
PLEASE BEWARE, PLEASE READ BEFORE CONSIDERING THIS PLACE. This resort is an absolute catfish, the photos online are so fraudulently I’m surprised further reviews aren’t like this. Which leads me into any reviews left above 2 stars online for this place should also be charged with committing fraud or are fake. Whoever took the photos either needs to again be charged with fraud or given the Pulitzer Prize for Photography. This place is so run down I think a renovation is too far gone and a complete knock down and start again is in need. When you think of the Shangri-La around the world you think of luxury, well think of Christmas Island detention centre for this place. We were booked in for 6 nights but had to leave after 2 days. Our room smelt of mould and was a miracle the air conditioning didn’t fall through the roof with the noise it was making. If you are a foodie order off the kids' menu or prepare to get ready to enjoy cold, stale, and flavourless food ideal for your detention centre stay.

Posted by on 6 Jan. 2024

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1 out of 5

Posted by on 29 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Ash

Bula Jill,Greeting from Shangri-La Yanuca Island, FijiThank you for your rating.Vinaka,Ashwini SinghExecutive Secretary / Quality Improvement Manager

1 out of 5

Posted by on 25 Sep. 2023

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Comment from Hotel Management

30 Oct. 2023 by Ash

Bula Joanne Mary,Greetings from Shangri-La Yanuca Island, FijiThank you to share your rating.Vinaka,Ashwini SinghExecutive Secretary / Quality Improvement Manager

1 out of 5

Posted by on 2 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Ash

Bula Stacey,Greetings from Shangri-La Yanuca Island, FijiYour review from survey has on google has been shared with all concerned colleagues and management.We sincerely apologize for the inconvenience caused.Kind regards,Ashwini SinghExecutive Secretary / Quality Improvement Manager

4 out of 5
Staff is great with kids, at the pool and at the restaurants. My kids had a great time, It's a great place for a family holiday

Posted by on 10 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by Ash

Bula Maria Machado,Greetings from Shangri-La Yanuca Island, FijiThank you to share your excellent review on resort and colleagues. It is our pleasure to have you and your wonderful family choosing our resort for your well deserved holiday with us and trusting in us. We look forward welcoming you back soon!!Yours Sincerely,Ashwini SinghExecutive Secretary / Quality Improvement Manager

2 out of 5
Insufficient staff members. Service is very slow. We had to call many times to receive basic services. It was so busy and they didn’t have enough staff at checkout. Didn’t allow families to visit us at the resort

Posted by on 8 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by Ash

Bula Mohammed,Greetings from Shangri-La Yanuca Island, FijiThank you to share your review on resort and colleagues. This review will be communicated with management team for further actions on the defects has been highlighted to work on improvement and implementation to avoid future recurrences.All outside guest visiting resort and guest are not being allowed which is known to all colleagues on property with Security Personnels. We stopped due being to cater safety and security of our guest and colleagues.We value your feedback and time given towards sending your review.We also take this opportunity to sincerely apologize for the inconvenience you have encountered due being insufficient staff members lead to slow services and check out challenges being faced.Once again thank you for your response.Yours Sincerely,Ashwini SinghExecutive Secretary / Quality Improvement Manager

5 out of 5
Beautiful memories made here.

Posted by on 1 Jul. 2023

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Comment from Hotel Management

1 Jul. 2023 by Ash

Bula Romana,Greetings from Shangri-La Yanuca, FijiThanking you for sharing your great review on resort.We are glad you enjoyed your holiday and we look forward welcoming you back soon. Yours Sincerely, Ashwini Singh Executive Secretary/ Quality Improvement Manager

2 out of 5

Posted by on 9 May 2023

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Comment from Hotel Management

30 May 2023 by Ash

Bula Lisa,Thank you for your rating well received.Yours Sincerely,Ashwini SinghExecutive Secretary /Quality Improvement Manager

5 out of 5
Lovely location and freindly staff

Posted by on 8 May 2023

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Comment from Hotel Management

11 May 2023 by Ash

Bula Vinaka Simon,Greetings from Shangri-La Yancua Island, FijiThank you for sharing your great review on resort and colleagues. We are glad you had enjoyed your holiday with us and we look forward welcoming you back in near future.Yours Sincerely,Ashwini SinghExecutive Secretary / Quality Improvement Manager

About the Shangri-La Yanuca Island, Fiji

Location Yanuca Island, Coral Coast, Yanuca Island,

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit dining availability
  • Kayaking included
  • Local beverages and soft drinks only
  • Basic alcoholic beverages included

Property Features

Some rates at Shangri-La Yanuca Island, Fiji are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Shangri-La Yanuca Island, Fiji, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. A complete renovation of Shangri-La Yanuca Island, Fiji was completed in April 2019. Smoking is allowed in designated areas at this Yanuca Island hotel.

  • 443 guestrooms or units
  • 3 levels
  • 13 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 6975 sq ft of conference space
  • 648 sq m of conference space
  • Built in 1967
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Shangri-La Yanuca Island, Fiji offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Lagoon Terrace Restaurant - This beachfront restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Takali Asian Kitchen - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Golden Cowrie Italian - This beach restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Black Marlin Tropical Bar - Onsite bar. Open select days.

Beach Bar and Grill - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Yanuca Island, Fiji

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 12
  • Property does not require health documentation at check-in
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: FJD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately FJD 47 for adults and FJD 22 for children
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fijian Resort
  • Shangri-La's Fijian
  • Shangri-La's Fijian Resort
  • Shangri-La's Resort
  • Shangri-La's Fijian Resort Yanuca Island
  • Shangri-La's Fijian Yanuca Island
  • Shangri La's Fijian Resort Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.