- Check-in time starts at 3 PM
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Shangri-La Yanuca Island, Fiji advises that they will automatically enroll guests, with check-in from January 1, 2021, to June 30, 2022, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Shangri-La Yanuca Island, Fiji offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR COVID-19 testing is available for a fee. Property requires all guests aged 4 and up receive on-site PCR COVID-19 testing (FJD 199 per person, per stay). This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- No rollaway/extra beds available
- No lifts
- Service animals not allowed
- Number of children who can stay for free – 2
- Debit cards not accepted
- Staffed front desk
- Security system
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are not available
- gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities on site
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- On-site COVID-19 testing (PCR) is available
- On-site COVID-19 testing (PCR) is required
- Minimum age for COVID-19 test requirement: 4
- Property does not require health documentation at check-in
Guests will be asked to pay the following charges at the property:
- Deposit: FJD 150 per night
- COVID-19 testing fee (PCR screening): FJD 199 per person, per stay.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: FJD 43 for adults and FJD 43 for children (approximately)
- Airport shuttle fee: FJD 170 per vehicle (one-way)
- Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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