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Shangri-La Yanuca Island, Fiji

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Shangri-La Yanuca Island, Fiji

3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Private beach, white sand, free beach cabanas, sun-loungers
5 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
The current price is AU$463
includes taxes & fees
19 May - 20 May

Explore the area

Map
Yanuca Island, Coral Coast, Fiji Islands, Yanuca Island
  • Shangri La Beach
    ‪8 min walk‬
  • Sigatoka Sand Dunes
    ‪10 min drive‬
  • Natadola Beach
    ‪30 min drive‬
  • Nadi (NAN-Nadi Intl.)
    ‪70 min drive‬

Room options

View all photos for Yanuca Lagoon Grand Deluxe King Room

Yanuca Lagoon Grand Deluxe King Room

Yanuca Lagoon Grand Deluxe King Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Ocean Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Ocean Deluxe King Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Yanuca Lagoon Deluxe King Room

Yanuca Lagoon Deluxe King Room

Yanuca Lagoon Deluxe King Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Ceiling fan
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Ocean Terrace King

Premium bedding, in-room safe, desk, laptop workspace

Ocean Terrace King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Yanuca Lagoon Suite

Premium bedding, in-room safe, desk, laptop workspace

Yanuca Lagoon Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Reef Deluxe Twin Room - Adults Only

Premium bedding, in-room safe, desk, laptop workspace

Reef Deluxe Twin Room - Adults Only

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
TV
Blackout curtains
Premium bedding
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Reef Suite - Adults Only

Premium bedding, in-room safe, desk, laptop workspace

Reef Suite - Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
TV
Premium bedding
Blackout curtains
  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Reef Grand Deluxe King Room - Adults Only

Premium bedding, in-room safe, desk, laptop workspace

Reef Grand Deluxe King Room - Adults Only

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
TV
Blackout curtains
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Reef Bure - Adults Only

Reef Bure - Adults Only | Room amenity

Reef Bure - Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
TV
Premium bedding
Blackout curtains
  • 136 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Reef Deluxe King Room - Adults Only

View from room

Reef Deluxe King Room - Adults Only

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
TV
Blackout curtains
Premium bedding
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Grand Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Ocean Grand Deluxe King Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Yanuca Lagoon Terrace King Room

Premium bedding, in-room safe, desk, laptop workspace

Yanuca Lagoon Terrace King Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Ceiling fan
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Ocean Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Ocean Deluxe Twin Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Yanuca Island

A luxury stay in Yanuca Island awaits you at Shangri-La Yanuca Island, Fiji. You'll be 0.7 km (0.4 mi) from Shangri La Beach and 7.1 km (4.4 mi) from Sigatoka Sand Dunes. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at CHI, The Spa can include beachside massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Lagoon Terrace Restaurant, is open for breakfast and dinner. Black Marlin Tropical Bar is the hotel's own bar. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and golf course. 6975 square feet (648 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a gym and a free children's club. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights in the region of this 5-property class Yanuca Island hotel include Natadola Beach and Port Denarau Marina.

What's nearby

  • Shangri La Beach - 8 min walk - 0.7 km
  • Vatukarasa Village - 9 min drive - 3.9 km
  • Sigatoka Sand Dunes - 10 min drive - 7.1 km
  • Lawaqa Park - 13 min drive - 11.9 km
  • Natadola Beach - 30 min drive - 22.1 km

Getting around

  • Nadi (NAN-Nadi Intl.) - 70 min drive

Restaurants

  • ‪Olive Tree - ‬6 min drive
  • ‪Cuppabula Coffee Shop - ‬13 min drive
  • ‪Golden Cowrie Restaurant - ‬2 min walk
  • ‪Beach Bar & Grill - ‬1 min walk
  • ‪Takali Terrace - ‬3 min walk

About this property

Shangri-La Yanuca Island, Fiji

Luxury hotel on the beach, with 3 outdoor pools
Some rates at Shangri-La Yanuca Island, Fiji are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Shangri-La Yanuca Island, Fiji, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Yanuca Island hotel.

  • 443 guestrooms or units
  • 3 levels
  • 13 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 6975 sq ft of conference space
  • 648 sq. m of conference space
  • Built in 1967
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
Shangri-La Yanuca Island, Fiji offers 443 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

CHI, The Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas

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4.4 out of 5, Excellent, 1,001 reviews
The price is AU$473
includes taxes & fees
1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: FJD 45 for adults and FJD 29 for children
  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Bar and Grill
  • Black Marlin Tropical Bar
  • Golden Cowrie Italian
  • Lagoon Terrace Restaurant
  • Takali Asian Kitchen

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Mini golf
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Pro golf shop
  • Scuba diving
  • Snorkelling
  • Water skiing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,975 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: FJD 200 per person, per night
  • Breakage deposit: FJD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 45 for adults and from FJD 29 for children
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Fijian Resort
Shangri-La's Fijian
Shangri-La's Fijian Resort
Shangri-La's Resort
Shangri-La's Fijian Resort Yanuca Island
Shangri-La's Fijian Yanuca Island
Shangri La's Fijian Resort Spa

Frequently asked questions

What is the cancellation policy at Shangri-La Yanuca Island, Fiji?

Shangri-La Yanuca Island, Fiji offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Yanuca Island, Fiji?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Shangri-La Yanuca Island, Fiji on 19 May 2025 start from AU$463.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Yanuca Island, Fiji?

Yep, Shangri-La Yanuca Island, Fiji has a free self car park and free valet parking.

Are there any beaches close to Shangri-La Yanuca Island, Fiji?

Yep, Shangri-La Yanuca Island, Fiji is a short 8-minute walk from Shangri La Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Shangri-La Yanuca Island, Fiji?

Yep, CHI, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Shangri-La Yanuca Island, Fiji have a pool?

Shangri-La Yanuca Island, Fiji has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Shangri-La Yanuca Island, Fiji?

Shangri-La Yanuca Island, Fiji features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Yanuca Island, Fiji a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Shangri-La Yanuca Island, Fiji.

Is Shangri-La Yanuca Island, Fiji family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Shangri-La Yanuca Island, Fiji is a hit with families.

Does Shangri-La Yanuca Island, Fiji serve breakfast?

Yep, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Yanuca Island, Fiji?

No, Shangri-La Yanuca Island, Fiji does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Yanuca Island, Fiji?

Yep, you can grab a meal at Shangri-La Yanuca Island, Fiji's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Shangri-La Yanuca Island, Fiji?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Shangri-La Yanuca Island, Fiji?

No, only service animals are allowed.

Is there a golf course on site at Shangri-La Yanuca Island, Fiji?

Yep, Shangri-La Yanuca Island, Fiji has a 9-hole golf course. Mini golf, golf clubs and a golf pro shop are available.

Shangri-La Yanuca Island, Fiji Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 321 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love returning to the Shangri-La Fiji, the staff always make us feel welcome, attention to providing a high standard of personalised service. Our home away from home!
Stayed 8 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 6 nights in Apr 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Suzana, Edmondson Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Branka

Travelled with family
Liked: Amenities
We really enjoyed our stay, lovely staff who went above and beyond for anything you asked. The property was stunning everywhere you looked, really well kept. I would say the rooms are a little dated, our room had a musty smell, but clean.
Stayed 6 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family

Nice stay Tired looking resort with friendly ppl

A nice relaxing atay definitely working on FIJI time. The hotel is tired and run down but still Provides a wonderful vacation if you are not expecting a 4-5 star facility. Staff are friendly and kind and enjoy working at the hotel which is nice to see. Healthier and more food options by the pool esp for kids is required. Overall a nice relaxing stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brylee Shaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in adults only - it’s the best !!
Stayed 5 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Pranay

Stayed 1 night in Jan 2025

10/10 Excellent

Dipashni

Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in the Adults only Reef wing! Plenty of pool lounges, quiet and serene, right on the beautiful reef to snorkel. The fish & sea-life were amazing! I got permission to fly my drone and shot some great footage of sunrise and sunset over the reef. The Twin room was a great size for myself and friend. The ground floor room was perfect to stroll out to the pool and reef and still felt private. Beds were also great size - king single each plus a 3 seater lounge made the room feel very spacious and sun bed on patio outside. Gym facilities is great for basic needs, hand weights, good range of machines with a reef view. Beautiful spa treatment at Chi spa. Food was pretty reasonable cost at the Italian and beach bar restaurants. Food from the adults only area was on point! Breakfast buffet at the AO restaurant was excellent with a wide range of food and egg stations. Staff were AMZING! So lovely ☺️
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location with lots of facilities. Staff are really making an effort
Stayed 7 nights in Jan 2025

4/10 Poor

Zeinab

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are amazing and really do their best under the working conditions and environment surrounding them. The Leadership ( CEO and Executive Team) need to revisit budgeting and invest back into the Fiji Shangri-La resort. The photos are not a true reflection of what the resort looks like and need to overhaul the facilities. Power and generators should be at the top of the list as I did not come on holidays to have no electricity and not as a once off but ongoing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, great for families and young children
Stayed 8 nights in Dec 2024

8/10 Good

Luisa

Travelled with family
Disliked: Amenities
For a 900fjd a night stay, the resort should have provided a variety of options for breakfast at least. The hotel surrounding wasn’t well kept. On new year’s night all they offered was a 198d buffet dinner, no fireworks or even a bonfire which wouldn’t have cost them anything! It was sad to see resort guests running out to catch fireworks from nearby villages. What a disappointment!
Stayed 2 nights in Dec 2024

8/10 Good

Jonathan

Stayed 7 nights in Dec 2024

2/10 Terrible

Lychelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff I found were not friendly. It was expensive and bad tasting dining. I did not feel safe outside the hotel
Stayed 5 nights in Dec 2024

6/10 Okay

Edward, Seattle

Stayed 1 night in Dec 2024

10/10 Excellent

Chandra

Stayed 2 nights in Dec 2024

8/10 Good

Ayaz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience through out our stay but we were hit with a surprise bill at checkout as we were miscommunicated the wrong full board allowance and inclusions at check-in. But since we didn't have any proof we had to bear the cost even though we had paid for full board. Get everything in writing
Stayed 3 nights in Dec 2024

2/10 Terrible

Franco, Glenelg

Disliked: Cleanliness, amenities, property conditions & facilities
Price HIGH Experience LOW
Stayed 6 nights in Dec 2024

8/10 Good

Qoriniasi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Rameez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Big resort with beautiful green space and beach. Staff were mostly friendly and the managers were really helpful. The rooms were clean and spacious with nice views but had thin walls and one could hear even a sneeze from the next room. Pillows and mattresses seemed worn out. Although christmas time was not super busy, the staff seemed to be overwhelmed and missed few details every time about stuff. Overall, good for families but nothing amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bobbi-Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic especially the activites team around the pool. And the staff at the bilo bar
Stayed 3 nights in Dec 2024

8/10 Good

Gert Siegfried

Stayed 7 nights in Nov 2024