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Chalet Shiga

3.0 star property

Photo gallery for Chalet Shiga

Private kitchenette
Exterior
Japanese Modern Room with 2 single beds - Bath and Toilet, Non Smoking
Lobby lounge
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Ichinose, Shigakogen, Yamanouchi, Shimotakai-gun, 381-0401
  • Place, Shiga Kogen Ski Area
    ‪1 min walk‬
  • Place, Joshin'etsu-kogen National Park
    ‪1 min walk‬
  • Place, Ichinose Family Ski Area
    ‪1 min walk‬

Room options

View all photos for Japanese Room - Ski slopes View - Toilet only, Non Smoking

Japanese Room - Ski slopes View - Toilet only, Non Smoking

Japanese Room - Ski slopes View - Toilet only, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Western Room with 2 single beds - Bath and Toilet, Non Smoking

Western Room with 2 single beds - Bath and Toilet, Non Smoking

Western Room with 2 single beds - Bath and Toilet, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room - Ski slopes View - Bath and Toilet, Non Smoking

Japanese Western Room - Ski slopes View - Bath and Toilet, Non Smoking

Japanese Western Room - Ski slopes View - Bath and Toilet, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Western Room with 2 single beds - Toilet only, Non Smoking

Western Room with 2 single beds - Toilet only, Non Smoking

Western Room with 2 single beds - Toilet only, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Western Room with 3 single beds - Toilet only, Non Smoking

In-room safe, desk, bed sheets

Western Room with 3 single beds - Toilet only, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Western Room with 4 single beds - Bath and Toilet, Non Smoking

Japanese Western Room with 4 single beds - Bath and Toilet, Non Smoking

Japanese Western Room with 4 single beds - Bath and Toilet, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Western Room with 5 single beds - Toilet only, Non Smoking

Western Room with 5 single beds - Toilet only, Non Smoking

Western Room with 5 single beds - Toilet only, Non Smoking

  • 45 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Japanese Modern Room with 2 single beds - Ski slopes View - Toilet only, Non Smoking

Japanese Modern Room with 2 single beds - Ski slopes View - Toilet only, Non Smoking

Japanese Modern Room with 2 single beds - Ski slopes View - Toilet only, Non Smoking

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Room - Mountain Side - Toilet only, Non Smoking

Japanese Room - Mountain Side - Toilet only, Non Smoking

Japanese Room - Mountain Side - Toilet only, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Modern Room with 2 single beds - Bath and Toilet, Non Smoking

Japanese Modern Room with 2 single beds - Bath and Toilet, Non Smoking

Japanese Modern Room with 2 single beds - Bath and Toilet, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Yamanouchi

Chalet Shiga places you steps from Shiga Kogen Ski Area and within a short 5-minute stroll of Ichinose Diamond Ski Resort. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .Along with ski-in ski-out access, this hotel offers on-site ski rentals, ski storage and ski passes. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Local cuisine breakfast is available daily between 7:30 AM and 8:30 AM. There's also the convenience of free parking nearby. .Within a 20-minute drive of this 3-property class Shiga Highlands hotel, attractions include Yudanaka Hot Spring and Shibu.

What's nearby

  • Shiga Kogen Ski Area - 1 min walk - 0.0 km
  • Joshin'etsu-kogen National Park - 1 min walk - 0.0 km
  • Ichinose Family Ski Area - 1 min walk - 0.1 km
  • Ichinose Diamond Ski Resort - 2 min walk - 0.2 km
  • Yakebitaiyama Ski Resort - 8 min walk - 0.7 km

Getting around

  • Yudanaka Station - 37 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 105 min drive

Restaurants

  • ‪山ノ内大勝軒 - ‬6 min drive
  • ‪中国料理 獅子 - ‬7 min walk
  • SORA terrace
  • ‪猿座カフェ (ENZA Cafe) - ‬16 min drive
  • ‪大勝軒 - ‬4 min walk

About this property

Chalet Shiga

Chalet Shiga helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

  • 37 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Gift shop
  • Computer for guest use
  • Lift
  • Locker space
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Chalet Shiga offers 37 accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

Similar properties

Exterior
Hotel Japan Shiga
Shiga Highlands
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
4.1 out of 5, Very good, 25 reviews
Hotel Japan Shiga

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Business services

  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in November.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Chalet Shiga Hotel Yamanouchi
Chalet Shiga Hotel
Chalet Shiga Yamanouchi
Chalet Shiga
Chalet Shiga Hotel
Chalet Shiga Yamanouchi
Chalet Shiga Hotel Yamanouchi

Frequently asked questions

What is the cancellation policy at Chalet Shiga?

Chalet Shiga offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chalet Shiga?

Yep, Chalet Shiga has a free self car park.

Does Chalet Shiga serve breakfast?

Sure does, local cuisine breakfast is available daily from 7:30 AM to 8:30 AM.

Is there a free airport shuttle available at Chalet Shiga?

No, Chalet Shiga does not offer an airport shuttle service.

Is there a bar or restaurant at Chalet Shiga?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chalet Shiga?

Check-in begins at 1:00 PM. Check-out time is 9:30 AM.

Are pets allowed at Chalet Shiga?

No, only service animals are allowed.

Chalet Shiga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and onsen. Excellent staff. Enjoyed the food and photography exhibit.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for skiing in Shigakogen resort. Ski in and ski out. We were also very happy with the quality of rental skis.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappoints and now renovated very tastefully. Excellent location
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food. Staff are excellent.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, right opposite on of the ski lifts - with beautiful views of the mountain from our room. The room was simple but all we needed with toilet/sink and kettle. The heater was efficient, keeping us warm. The Onsen and sauna were fantastic and clean - a welcome relief from the cold to relax our tired muscles. Breakfast was excellent with a variety of choice, and the tea and coffee station was a nice addition. We enjoyed sitting in the lounge area in the morning enjoying a cup. The storeroom was very convenient for drying out our boots and boards and it was great that the hire of boots was all under one roof in the chalet. Would definitely recommend this accommodation with friendly staff!
View from our room!
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As in previous visits to Chalet Shiga, the staff were friendly and attentive, the food was great and the location excellent. Thoroughly enjoyed it.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Khai Wor

Liked: Cleanliness, staff & service, property conditions & facilities
Warm atmosphere
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC! What a wonderful stay and cannot wait to go back. Sato-san and the entire staff were amazing to us during our visit with them. It made it feel like home. Kudos as well to the Chef and dining staff, so glad we got the board and every meal was stellar! Amazing and cant wait to visit again soon. Thank you so much for a memorable vacation.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Henrik Duch

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good options. Our room was next to the street, and because of heavy snowfall, we were considerably disturb by the machines removing snow during late night and early morning.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful Japanese skiing experience. Don’t expect a party type resort, this is quiet and respectful. Loved it.
Verified

8/10 Good

tan nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Kam Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Share toilet is not what we expected
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting. The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀
Stayed 9 nights in Mar 2024
Verified

6/10 Okay

Natalie

We stayed in a japanese quad room with a toilet. Shower was shared (and traditional ie, no privacy). The hotel restaurant area and relax area in level 2 has been modernised but the rest of the hotel is quite dated and ready for a refresh. Breakfast was fine and included western and Japanese dishes. It was easy access for the buses and to the ichinose family chair lifts. As a fyi, the area is great for beginners but if you want the magic carpet, take the shuttle to prince hotel west - one stop up the road. There was a small convenience store across the road. Dining options for dinner were a bit sparse - the hotel does do dinner but we didn't choose that option. Overall we were happy with our stay.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Suk Wai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with reception hotel staff

There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Flor olivia ortegon

Liked: Amenities
Disliked: Staff & service
Llegamos hacer el check in y la persona en mostrador muy grosera, creo que hasta le molestaba que le preguntaras algo, no nos había tocado algo parecido aquí en Japón, pero el personal del restaurante monkey muy amables, en el primer piso del hotel puedes rentar todo los que necesites para esquiar y las pistas las tienes a pasos eso hizo que la estancia fuera más agradable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities
Hotel bien situe, onsen, bon restaurant et family friendly
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

MARIA D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente chalet!

El personal muy amable. Los alimentos deliciosos. La ubicación cerca de las pistas muy bueno. Buen lugar para alojarse si deseas visitar la zona
Stayed 2 nights in Mar 2025
Verified

8/10 Good

ichishima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔だよ

スキー旅行にて訪問しました。 快適で特に清潔でした。
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝晩の御飯が美味しかったです。一階にレンタルショップがあり、宿泊客は安く借りることが出来ました。
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

年越しスキー

落ち着いた雰囲気で、食事もおいしくホテルの皆さんの対応も素晴らしく、心地よい時間を過ごせました。
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Great Position for Skiing

We stayed for eight nights in Shiga Kogen for a ski holiday in early February. The position is ideal - in Ichinose across the road from the ticket office and ski lifts and a minute walk to the bus stop. Downstairs is a cool bar with nice food, drinks, video screen and the occasional band. The hotel itself is a little dated and tired, like many in Shiga. The staff are very helpful and kind, but the room was only thoroughly cleaned every second day, and just tidied the other days. The onsen was piping hot, and great to relax sore muscles after a day on the snow. Breakfast was good, with a mixture of western and Japanese dishes. Dinner was also quite elaborate, but too many cold dishes after a long days skiing. I would try to book room and breakfast only, and eat at the bar if you can.
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Janvier 2016

Accueil excellent ´ service parfait ´ personnel aux petits soins ´ hôtel un peu vieillissant mais comme d'habitude à la japonaise ´ d'une propreté irréprochable