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Hotel Symphony

Property class: 3

Photo gallery for Hotel Symphony

A courtyard with a modern building, a small pond, and a pathway.
A buffet table with various food items and dishes.
A traditional Japanese room with tatami flooring, a low table, chairs, and a sliding door.
A reception desk with a computer, a name tag, and a plant in the background.
A traditional Japanese-style living room with tatami flooring, a low table, cushions, and a sofa.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$133
8 Nov - 9 Nov

Explore the area

View map
1-3-13 Motomachi, Sagae, Yamagata, 991-0053
  • Place, Sagae Park
    ‪3 min drive‬
  • Place, Yu Cherry Hot Spring
    ‪4 min drive‬
  • Place, Zao Hot Springs Ski Resort
    ‪41 min drive‬
  • Airport, Yamagata (GAJ)
    ‪25 min drive‬

Room options

View all photos for Comfort Japanese Style Room, 12 tatami, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a small refrigerator, and a window with a view of trees.

Comfort Japanese Style Room, 12 tatami, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a red patterned wall.

Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Twin Room, Non Smoking

A hotel room with a bed, bedside lamps, a desk, and a chair.

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a chair, a television, a desk lamp, a nightstand with a lamp, and a picture on the wall.

Twin Room, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking

A hotel room with a bed, bedside table, lamp, desk with a chair, television, and a mirror.

Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room [Cherry] Non Smoking

A hotel room with two beds, a desk, a chair, a sofa, and a window with curtains.

Twin Room [Cherry] Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Special Japanese-Western Room with hot spring [Gassan] Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Special Japanese-Western Room with hot spring [Gassan] Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

About the area

Sagae

At Hotel Symphony you'll be 1.8 km (1.1 mi) from Sagae Park and 2.2 km (1.4 mi) from Yu Cherry Hot Spring. Highlights at this ryokan include a full-service spa, a restaurant and free self-parking. .This ryokan offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find laundry facilities, luggage storage and a lift. .Sights within a 10-minute drive of this 3-property class Sagae ryokan include Sagae Road Station Cherry Land and Jionji Temple.

What's nearby

  • Sagae Park - 3 min drive - 2.7 km
  • Yu Cherry Hot Spring - 4 min drive - 3.4 km
  • Yamagata Castle - 21 min drive - 18.7 km
  • Zao Hot Springs Ski Resort - 41 min drive - 43.0 km
  • Zao Sanroku Ropeway - 41 min drive - 43.0 km

Getting around

  • Yamagata (GAJ) - 24 min drive

Restaurants

  • ‪そば酒場 そば増 - ‬4 min walk
  • ‪福家そばや - ‬6 min walk
  • ‪コーヒーブラボ - ‬10 min walk
  • ‪皿谷食堂 - ‬8 min walk
  • ‪じゅにあ - ‬4 min walk

About this property

Hotel Symphony

There's a restaurant on site. WiFi is free in public spaces. Hotel Symphony offers its guests a full-service spa. Hotel Symphony also features a garden, laundry facilities, and shopping on site. Free self parking is available.
  • 33 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • On-site shopping
  • Lift
  • Dining venue
Hotel Symphony offers 33 accommodations with a safe and complimentary slippers. Flat-screen televisions come with cable channels. Bathrooms include toilets with an electronic bidet and hairdryers.

This Sagae ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

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  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Symphony Sagae
Hotel Symphony Ryokan
Hotel Symphony Ryokan Sagae

Frequently asked questions

What is the cancellation policy at Hotel Symphony?

Hotel Symphony offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Symphony?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Symphony on 8 Nov 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Symphony?

Yep, Hotel Symphony has a free self car park.

Is there a spa on site at Hotel Symphony?

Yep, there is an onsite spa at Hotel Symphony.

Is there a free airport shuttle available at Hotel Symphony?

No, Hotel Symphony does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Symphony?

Yep, you can grab a meal at Hotel Symphony's onsite restaurant.

What time are check-in & check-out at Hotel Symphony?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Symphony?

No, pets are not allowed.

Hotel Symphony Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 139 reviews
Rating 8 - Good. 52 out of 139 reviews
Rating 6 - Okay. 33 out of 139 reviews
Rating 4 - Poor. 6 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water too hot
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an older hotel with not much around it. Has a lovely interior garden, a hot spring, and some very kind staff. The beds were quite stiff though and the pillows were mediocre. The hotel occasionally shows it’s age in other ways, but for the most part it was a very nice stay.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
毎回泊まるが今回のスタッフの人の対応が悪かった
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
朝食会場のスタッフに気持ちよい接客して頂きました。 美味しい朝食とともに、ありがとうございました。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の湯が凄く良いです。立地環境も良いです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
忘れ物をしてしまったのですが、非常に丁寧な対応をしていただき、2日後にピックできました。温泉も疲れが取れ、機会があれば、また宿泊します。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
昨年に続き2度目の利用です。 フロントの方々は皆、丁寧でした。大浴場あり、朝食も充実しておりとても良かったです。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
施設は老朽化していましたが不便はありませんでした。 温泉、身体に優しい朝食、無料のコーヒー最高でした。 またの機会があれば利用したいと思います。
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
お湯が出ず、部屋でシャワーが使用できなかった 酷いすぎです
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities
トイレが１箇所使えない状態だったのが少し不便を感じましたが他は特にありません。お世話になりました！
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店設施尚算齊全，但溫泉浴池很小及sauna 及冷水池不能使用，有點失望。早餐款式不多及量小，我們於0745時進食早餐已停止加添食物，很不理想。客房尚算闊落整潔，職員服務態度良好。
日式房間
日式房間
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
車椅子利用者には、段差が厳しかったが スタッフが手伝って頂き、快適に過ごせました。
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
良かった♪
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物自体は古いですが、スタッフの方々の対応が良かったことと、朝食が地元の郷土料理を多く提供していて種類も豊富で手作りしているものが多かったのでコスパ最高の宿でした。また機会があれば利用したいです。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
建物は古いが駅前で便が良い。お風呂がとても熱くて長くつかれない。
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早めのチェックイン希望に配慮して頂き感謝しています。またスタッフの皆さんの挨拶がとても気持ち良かったです。 部屋、大浴場にヘアブラシの備付がなかったことが残念⁈ 概ね満足して過ごすことができました。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ロビーでコーヒー飲み放題、とてもリラックスできました❣️ 因みに浴場は温泉です。露天風呂有り✌️
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

風呂最高
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

温泉よかったです。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食美味しかった 地産地消の物でご当地の物が出て美味しかった
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

月山スキー場の前泊で利用

建物は古いが手入れが行き届き清潔。朝食も郷土料理を中心にまごころ感じるサービスでした。
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店老了，但就在火车站边，可以看出以前是个很好的酒店，但现在，只能说差强人意了，这区的温泉泉质不错，若能翻修一下重整旗鼓，一定能再造辉煌。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
広い和室でのんびりできました。夕食は食事処で気軽に取るのが良かったです。
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

駅徒歩1分は、雪深いこの時期の夜移動にありがたかったです。 外観は歴史を感じますが、清掃が行き届いていて綺麗でした。 フロントの方も感じ良く接してくださいました。
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めの建物ですが、清潔で快適に過ごせました。 また、朝食の一品一品が丁寧な味付けで大変美味しかったです。
Stayed 1 night in Feb 2025