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Hotel Symphony

3.0 star property

Photo gallery for Hotel Symphony

Breakfast meal
Lobby
Garden
Garden
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
1-3-13 Motomachi, Sagae, Yamagata, 991-0053
  • Place, Sagae Park
    ‪18 min walk‬
  • Place, Yu Cherry Hot Spring
    ‪3 min drive‬
  • Place, Zao Hot Springs Ski Resort
    ‪43 min drive‬
  • Airport, Yamagata (GAJ)
    ‪20 min drive‬

Room options

View all photos for Comfort Japanese Style Room, 12 tatami, Non Smoking

Comfort Japanese Style Room, 12 tatami, Non Smoking

Comfort Japanese Style Room, 12 tatami, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Twin Room, Non Smoking

In-room safe, desk, free WiFi

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room [Cherry] Non Smoking

Twin Room [Cherry] Non Smoking

Twin Room [Cherry] Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Special Japanese-Western Room with hot spring [Gassan] Non Smoking

Special Japanese-Western Room with hot spring [Gassan] Non Smoking

Special Japanese-Western Room with hot spring [Gassan] Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

About the area

Sagae

At Hotel Symphony you'll be 1.8 km (1.1 mi) from Sagae Park and 2.2 km (1.4 mi) from Yu Cherry Hot Spring. Highlights at this ryokan include a full-service spa, a restaurant and free self-parking. .This ryokan offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find laundry facilities, luggage storage and a lift. .Sights within a 10-minute drive of this 3-property class Sagae ryokan include Sagae Road Station Cherry Land and Jionji Temple.

What's nearby

  • Sagae Park - 18 min walk - 1.6 km
  • Yu Cherry Hot Spring - 3 min drive - 2.1 km
  • Yamagata Castle - 21 min drive - 18.8 km
  • Zao Hot Springs Ski Resort - 43 min drive - 40.6 km
  • Zao Sanroku Ropeway - 44 min drive - 41.3 km

Getting around

  • Yamagata (GAJ) - 24 min drive

Restaurants

  • ‪Mise Caffe - ‬4 min walk
  • ‪つどい - ‬4 min walk
  • ‪そば酒場 そば増 - ‬4 min walk
  • ‪ラーメン喜りん - ‬6 min walk
  • ‪寿司長 - ‬4 min walk

About this property

Hotel Symphony

There's a restaurant on site. WiFi is free in public spaces. Hotel Symphony offers its guests a full-service spa. Hotel Symphony also features a garden, laundry facilities, and shopping on site. Free self parking is available.
  • 33 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • On-site shopping
  • Lift
  • Dining venue
Hotel Symphony offers 33 accommodations with a safe and complimentary slippers. Flat-screen televisions come with cable channels. Bathrooms include toilets with an electronic bidet and hairdryers.

This Sagae ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Similar properties

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Hotel Symphony Annex
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 29 reviews
The price is AU$176
22 Mar - 23 Mar
Hotel Symphony Annex

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Symphony Sagae
Hotel Symphony Ryokan
Hotel Symphony Ryokan Sagae

Frequently asked questions

What is the cancellation policy at Hotel Symphony?

Hotel Symphony offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Symphony?

Yep, Hotel Symphony has a free self car park.

Is there a spa on site at Hotel Symphony?

Yep, there is an onsite spa at Hotel Symphony.

Is there a free airport shuttle available at Hotel Symphony?

No, Hotel Symphony does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Symphony?

Yep, you can grab a meal at Hotel Symphony's onsite restaurant.

What time are check-in & check-out at Hotel Symphony?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Symphony?

No, pets are not allowed.

Hotel Symphony Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 124 reviews
Rating 8 - Good. 49 out of 124 reviews
Rating 6 - Okay. 29 out of 124 reviews
Rating 4 - Poor. 6 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

博己

Disliked: Property conditions & facilities
施設は老朽化していましたが不便はありませんでした。 温泉、身体に優しい朝食、無料のコーヒー最高でした。 またの機会があれば利用したいと思います。
Stayed 5 nights in Nov 2025

4/10 Poor

Seiki

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
お湯が出ず、部屋でシャワーが使用できなかった 酷いすぎです
Stayed 1 night in Nov 2025

6/10 Okay

みづき

Travelled with family and small children
Disliked: Amenities
トイレが１箇所使えない状態だったのが少し不便を感じましたが他は特にありません。お世話になりました！
Stayed 1 night in Oct 2025

6/10 Okay

TOMIKO

Stayed 1 night in Oct 2025

6/10 Okay

YOJI

Stayed 1 night in Oct 2025

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Siu Wing Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店設施尚算齊全，但溫泉浴池很小及sauna 及冷水池不能使用，有點失望。早餐款式不多及量小，我們於0745時進食早餐已停止加添食物，很不理想。客房尚算闊落整潔，職員服務態度良好。
日式房間
日式房間
Stayed 2 nights in Sep 2025

8/10 Good

WATARU

Stayed 1 night in Sep 2025

8/10 Good

??

Travelled with partner
Liked: Cleanliness, staff & service
車椅子利用者には、段差が厳しかったが スタッフが手伝って頂き、快適に過ごせました。
Stayed 2 nights in Sep 2025

10/10 Excellent

REIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

みちお

Liked: Cleanliness, staff & service, property conditions & facilities
良かった♪
Stayed 1 night in Aug 2025

10/10 Excellent

こうた

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物自体は古いですが、スタッフの方々の対応が良かったことと、朝食が地元の郷土料理を多く提供していて種類も豊富で手作りしているものが多かったのでコスパ最高の宿でした。また機会があれば利用したいです。
Stayed 1 night in Aug 2025

6/10 Okay

Taira, Nakano

Stayed 2 nights in Aug 2025

8/10 Good

ゆか

Travelled with family
Liked: Staff & service
建物は古いが駅前で便が良い。お風呂がとても熱くて長くつかれない。
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早めのチェックイン希望に配慮して頂き感謝しています。またスタッフの皆さんの挨拶がとても気持ち良かったです。 部屋、大浴場にヘアブラシの備付がなかったことが残念⁈ 概ね満足して過ごすことができました。
Stayed 1 night in Jul 2025

8/10 Good

taisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Yuji

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
ロビーでコーヒー飲み放題、とてもリラックスできました❣️ 因みに浴場は温泉です。露天風呂有り✌️
Stayed 1 night in Jun 2025

6/10 Okay

????

Business traveller
温泉よかったです。
Stayed 1 night in May 2025

10/10 Excellent

Masae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食美味しかった 地産地消の物でご当地の物が出て美味しかった
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

月山スキー場の前泊で利用

建物は古いが手入れが行き届き清潔。朝食も郷土料理を中心にまごころ感じるサービスでした。
Stayed 2 nights in Apr 2025

8/10 Good

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

GARY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water too hot
Stayed 1 night in Mar 2025

8/10 Good

chihping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店老了，但就在火车站边，可以看出以前是个很好的酒店，但现在，只能说差强人意了，这区的温泉泉质不错，若能翻修一下重整旗鼓，一定能再造辉煌。
Stayed 1 night in Mar 2025

10/10 Excellent

MIKA

Stayed 1 night in Mar 2025

8/10 Good

さゆり

Liked: Cleanliness, staff & service, property conditions & facilities
広い和室でのんびりできました。夕食は食事処で気軽に取るのが良かったです。
Stayed 1 night in Feb 2025