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Hotel Spa Shalam

3.0 star property
Hotel in Coatepec with free breakfast and spa services

Photo gallery for Hotel Spa Shalam

2 bedrooms, iron/ironing board, free WiFi, bed sheets
Children’s area
2 bedrooms, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Room service

Explore the area

View map
Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500
  • Place, Coatepec Market
    ‪17 min walk‬
  • Place, Hidalgo Park
    ‪17 min walk‬
  • Place, Church of Guadaloupe
    ‪3 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪30 min drive‬

Room options

View all photos for Superior Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Satellite channels
Iron/ironing board
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Junior Suite

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Iron/ironing board
Wardrobe
Daily housekeeping
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Satellite channels
Iron/ironing board
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Satellite channels
Iron/ironing board
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Family Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Satellite channels
Iron/ironing board
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the area

Coatepec

Hotel Spa Shalam places you in the heart of Coatepec, within a 20-minute walk of Hidalgo Park and 1.8 km (1.1 mi) from Coatepec Market. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include spa services and a front desk safe. Each morning free breakfast is served. .Places within a 30-minute walk of this 3-property class Coatepec hotel include Church of San Jeronimo and Church of Guadaloupe.

What's nearby

  • Coatepec Market - 17 min walk - 1.5 km
  • Hidalgo Park - 17 min walk - 1.5 km
  • Church of San Jeronimo - 19 min walk - 1.6 km
  • Church of Guadaloupe - 3 min drive - 2.3 km
  • Xalapa Cathedral - 16 min drive - 14.6 km

Getting around

  • Xalapa Station - 43 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 55 min drive

Restaurants

  • ‪La Cabaña del Tio Yeyo - ‬17 min walk
  • ‪Los Tucanes bufete - ‬15 min walk
  • ‪El Buen Sazón - ‬11 min walk
  • ‪Antojitos Doña Tere - ‬19 min walk
  • ‪taco sabroso - ‬14 min walk

About this property

Hotel Spa Shalam

Hotel in Coatepec with free breakfast and spa services
Free breakfast is available daily. Public spaces have free WiFi. An indoor pool, spa services, and a terrace are also featured at Hotel Spa Shalam. Self parking is free.

This 3-star Coatepec hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • No smoking on site
Hotel Spa Shalam offers 16 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with satellite channels. This Coatepec hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Hot stone massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Spa Shalam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec

Frequently asked questions

Is parking available at Hotel Spa Shalam?

Yep, Hotel Spa Shalam has a free self car park.

Is there a spa on site at Hotel Spa Shalam?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Hotel Spa Shalam have a pool?

Hotel Spa Shalam has an indoor pool.

Does Hotel Spa Shalam serve breakfast?

You bet, free continental brekkie is available daily from 8:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Spa Shalam?

No, Hotel Spa Shalam does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Spa Shalam?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Spa Shalam?

No, pets and service animals are not allowed.

Hotel Spa Shalam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 75 reviews
Rating 8 - Good. 29 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Victoria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Practicality and value

Overall great stay for the purpose. The hotel is a bit away form downtown but a very safe and quiet area. The staff is super friendly so that goes a long way.
View from 3rd floor
Room
Patio near room
Included breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Ulises

Stayed 1 night in Aug 2024

6/10 Okay

maria del Rosario

Travelled with family
Liked: Staff & service
The hotel needs some TLC. A little over priced for the hotel conditions. The pool and jacuzzi, not inviting at all.
Stayed 2 nights in Jun 2024

8/10 Good

ceci

Stayed 1 night in Mar 2024

10/10 Excellent

Pablo, lakeside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great . the service, excellent
Stayed 1 night in Dec 2023

6/10 Okay

Alberto, New Paltz

Travelled with family
Disliked: Amenities
Not what we expected
Stayed 1 night in Jun 2023

10/10 Excellent

luz del carmen

Stayed 1 night in May 2023

10/10 Excellent

jona

Stayed 1 night in May 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien. Gracias
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Lihith Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y honestos ,mi nieta dejó su celular y me contactaron para entregarlo ,el desayuno muy bien servido
Stayed 1 night in May 2025

8/10 Good

Armando Leopoldo Soto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy amplia y limpia
Stayed 2 nights in Apr 2025

4/10 Poor

Marcos Daniel

Liked: Staff & service, room comfort
Disliked: Cleanliness

Cucaracha

Stayed 1 night in Apr 2025

8/10 Good

Néstor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

hg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERTO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Está en una colonia que se siente inseguridad por la noche ya que está muy solitario y obscuro
Stayed 1 night in Mar 2025

8/10 Good

NAYALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención muy buena

El chico que nos recibió en el turno de la noche muy atento
Stayed 1 night in Jan 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lo personal las instalaciones estan bien, comodas y acogibles. Tiene un pequño lugar para niños, lo que es perfecto para mí, sobre todo el servicio...son muy amables y atentos
Stayed 1 night in Jan 2025

10/10 Excellent

Aida

Stayed 1 night in Jan 2025

8/10 Good

Juan Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está alejada del centro
Stayed 1 night in Dec 2024

10/10 Excellent

RICARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Jose Raul

Stayed 1 night in Nov 2024

10/10 Excellent

ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta servicio de alimentos

Una estancia muy agradable, el detalle es que no tienen servicio de alimentos!!! Sería ideal que lo contemplaran, es un concepto muy padre, como para que tengan este detalle
Stayed 1 night in Sep 2024

2/10 Terrible

Crisanta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene hormigas y chinches
Stayed 1 night in Aug 2024