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Hotel Spa Shalam

3.0 star property
Hotel in Coatepec with full-service spa and free breakfast

Photo gallery for Hotel Spa Shalam

2 bedrooms, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Junior Suite, 2 Bedrooms
Lobby sitting area
Hair dryer, towels, soap, shampoo

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
The current price is AU$82
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500
  • Coatepec Market
    ā€Ŗ4 min driveā€¬
  • Cerro de Culebra
    ā€Ŗ4 min driveā€¬
  • Cascada Bola de Oro
    ā€Ŗ4 min driveā€¬
  • Xalapa, Veracruz (JAL-El Lencero)
    ā€Ŗ55 min driveā€¬

Room options

View all photos for Superior Room, 1 King Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Free cots/infant beds
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Single Room, 1 Single Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Wardrobe
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Wardrobe
  • 13 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Superior Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Iron/ironing board
  • 13 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Coatepec

Hotel Spa Shalam places you in the heart of Coatepec, within a 20-minute walk of Hidalgo Park and 1.8 km (1.1 mi) from Coatepec Market. Highlights at this hotel include a full-service spa, an indoor swimming pool and free continental breakfast. .A day of pampering at Spa Shalam can include deep-tissue massages and hot stone massages along with access to the sauna and hot tub. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Coatepec hotel include Church of San Jeronimo and Church of Guadaloupe.

What's nearby

  • Hidalgo Park - 20 min walk - 1.7 km
  • Coatepec Market - 4 min drive - 2.3 km
  • Cerro de Culebra - 4 min drive - 2.8 km
  • Cascada Bola de Oro - 4 min drive - 2.8 km
  • Parque Miguel Hidalgo - 4 min drive - 2.8 km

Getting around

  • Xalapa Station - 43 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 55 min drive

Restaurants

  • ā€ŖArcos de Belem Restaurant - ā€¬18 min walk
  • ā€ŖMr. Taco - ā€¬18 min walk
  • ā€ŖAntojitos DoƱa Tere - ā€¬18 min walk
  • ā€ŖLa CabaƱa del Tio Yeyo - ā€¬16 min walk
  • ā€ŖTaco Sabroso - ā€¬14 min walk

About this property

Hotel Spa Shalam

Hotel in Coatepec with full-service spa and free breakfast
Hotel Spa Shalam offers its guests a full-service spa and an indoor pool. Public spaces have free WiFi. Free breakfast is available daily. Spa services, a terrace, and laundry facilities are also featured at Hotel Spa Shalam. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Coatepec hotel.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Smoking in designated areas
Hotel Spa Shalam offers 18 accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with satellite channels. This Coatepec hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Shalam. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, Spanish

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includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec

Frequently asked questions

What is the cancellation policy at Hotel Spa Shalam?

Hotel Spa Shalam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Spa Shalam?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Spa Shalam on 30 Apr 2025 start from AU$81.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Spa Shalam?

Yep, Hotel Spa Shalam has a free self car park. Onsite parking is limited.

Is there a spa on site at Hotel Spa Shalam?

Yep, Spa Shalam is available for guests. It has a hot tub and a sauna. You'll enjoy services like deep-tissue massages.

Does Hotel Spa Shalam have a pool?

Hotel Spa Shalam has an indoor pool.

Does Hotel Spa Shalam serve breakfast?

You bet, free continental brekkie is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Spa Shalam?

No, Hotel Spa Shalam does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Spa Shalam?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Spa Shalam?

No, pets are not allowed.

Hotel Spa Shalam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 70 reviews
Rating 8 - Good. 29 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Practicality and value

Overall great stay for the purpose. The hotel is a bit away form downtown but a very safe and quiet area. The staff is super friendly so that goes a long way.
View from 3rd floor
Room
Patio near room
Included breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Ulises

Stayed 1 night in Aug 2024

6/10 Okay

maria del Rosario

Travelled with family
Liked: Staff & service
The hotel needs some TLC. A little over priced for the hotel conditions. The pool and jacuzzi, not inviting at all.
Stayed 2 nights in Jun 2024

8/10 Good

ceci

Stayed 1 night in Mar 2024

10/10 Excellent

Pablo, lakeside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great . the service, excellent
Stayed 1 night in Dec 2023

6/10 Okay

Alberto, New Paltz

Travelled with family
Disliked: Amenities
Not what we expected
Stayed 1 night in Jun 2023

10/10 Excellent

luz del carmen

Stayed 1 night in May 2023

10/10 Excellent

jona

Stayed 1 night in May 2023

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lo personal las instalaciones estan bien, comodas y acogibles. Tiene un pequƱo lugar para niƱos, lo que es perfecto para mƭ, sobre todo el servicio...son muy amables y atentos
Stayed 1 night in Jan 2025

10/10 Excellent

Aida

Stayed 1 night in Jan 2025

8/10 Good

Juan Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EstĆ” alejada del centro
Stayed 1 night in Dec 2024

10/10 Excellent

RICARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Jose Raul

Stayed 1 night in Nov 2024

10/10 Excellent

ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta servicio de alimentos

Una estancia muy agradable, el detalle es que no tienen servicio de alimentos!!! SerĆ­a ideal que lo contemplaran, es un concepto muy padre, como para que tengan este detalle
Stayed 1 night in Sep 2024

2/10 Terrible

Crisanta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene hormigas y chinches
Stayed 1 night in Aug 2024

2/10 Terrible

Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No sirve el jacuzzi La alberca nunca se calentĆ³ el agua Quedaron de avisarme horarios para masaje y nunca lo hicieron Tardaron media hora en abrir la puerta de entrada
Stayed 2 nights in Jul 2024

2/10 Terrible

Rodrigo

Stayed 1 night in Jun 2024

8/10 Good

maria de la luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opciĆ³n para quedarse si vas en auto. Habitaciones sĆŗper amplias, agua caliente muy bien. Lo Ćŗnico malo es que estĆ” un poco alejado del centro y los alrededor no son muy bonitos.
Stayed 1 night in May 2024

10/10 Excellent

claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar, agradable, el personal muy amable lo recomiendo mucho.
Stayed 3 nights in Mar 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, excelente servicio, lo Ćŗnico difĆ­cil es que estaban trabajando en el hotel y hubo mucho ruido de martillazos
Stayed 2 nights in Feb 2024

10/10 Excellent

IvƔn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, atentos en recepciĆ³n tanto en entrada como salida
Stayed 1 night in Feb 2024

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y habitaciĆ³n con muy buen espacio, muy amplia. Lo que no me gustĆ³ es que huele un poco a humedad.
Stayed 1 night in Nov 2023

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Oct 2023

8/10 Good

Ana Laura

Stayed 2 nights in Aug 2023

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023