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Hotel Clara Luna

3.0 star property

Photo gallery for Hotel Clara Luna

Building design
Staircase
Check-in/check-out kiosk
Lobby sitting area
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪8 min walk‬
  • Place, Xalapa Cathedral
    ‪10 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Xalapa

At Hotel Clara Luna you'll be within a short 5-minute stroll of Juarez Park and Diego Rivera Gallery. Highlights at this hotel include a restaurant and in-room free WiFi. .The family restaurant, Azul Cafe, is open for breakfast, brunch, lunch and dinner. Business travellers can take advantage of conference space and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and noon. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Xalapa Centro hotel include Pinacoteca Diego Rivera and Xalapa Cathedral.

What's nearby

  • Los Tecajetes Park - 5 min walk - 0.5 km
  • Juarez Park - 8 min walk - 0.7 km
  • Xalapa Cathedral - 10 min walk - 0.9 km
  • Palacio de Gobierno - 10 min walk - 0.9 km
  • Paseo de los Lagos Park - 15 min walk - 1.3 km

Getting around

  • Xalapa Station - 14 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 107 min drive

Restaurants

  • ‪La Tiendita - ‬1 min walk
  • ‪El Asador - ‬1 min walk
  • ‪Antojitos López - ‬4 min walk
  • ‪CHULO - ‬1 min walk
  • ‪El Prototipo - ‬4 min walk

About this property

Hotel Clara Luna

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Clara Luna. Self parking is free.

This 3-star Xalapa hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 4 levels
  • Built in 1988
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Clara Luna offers 24 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

Exterior
Hotel Majova Inn Xalapa
Xalapa Centro
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 251 reviews
The price is AU$66
includes taxes & fees
21 June - 22 June
Hotel Majova Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
  • A restaurant

Restaurants on site

  • Azul Cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Clara Luna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 125 for adults and from MXN 95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Frequently asked questions

What is the cancellation policy at Hotel Clara Luna?

Hotel Clara Luna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Clara Luna?

Yep, Hotel Clara Luna has a free self car park.

What makes Hotel Clara Luna a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Clara Luna.

Does Hotel Clara Luna serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7 AM to noon.

Is there a free airport shuttle available at Hotel Clara Luna?

No, Hotel Clara Luna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Clara Luna?

Yep, you can grab a meal at Hotel Clara Luna's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Clara Luna?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Clara Luna?

No, pets and service animals are not allowed.

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ESTILO DE LA DECORACION DEL HOTEL ME PARECIO MUY BONITA Y ELEGANTE, EL SERVICIO Y LA ATENCION DEL PERSONAL EXCELENTE, HAY DETALLES DE LIMPIEZA EN LOS BAÑOS Y EN ALGUNAS PAREDES, LA FACHADA DEL HOTEL PODRIA ESTAR MEJOR EN CUESTION DE PINTURA, EN GENERAL MUY ACEPTABLE, LA UBICACION EXCELENTE.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia en Xalapa

Excelente ubicación y trato , habitaciones amplias y cómodas.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y fácil acceso Solo falto una cafetera en el cuarto
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Desepcion

La verdad iba con la inquietud de los comentarios ,pero fue decepcionante ,no tenían nada para brindarme para servirme una bebida o abrir una botella ,no conté en esos días con limpieza de mi habitación, el cable no tuve señal y lo peor la habitación Ami llegada olía a humedad ☹️ la atención por parte de la recepcionista muy atenta fue lo único rescatable gracias
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó porque está muy céntrico y confortable, lo que no me gustó, es que no toman la temperatura cuando algún huésped llega.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención del personal, las instalaciones son buenas en general, me gustó la ubicación, las instalaciones y el trato del personal
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Paco

Liked: Cleanliness, staff & service
En general, para pasar la noche, esta bien, los precios estan adecuados al tipo de alojamiento que es.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion y bonita la habitación incluso tenía tina para relajarse Buen precio
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No funciona el cable de la tele No había agua caliente No funciona el elevador
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Hotel con excelente ubicacion y servicios, 100% recomendable, amplio e instalaciones con un realce por sus elementos historicos
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es limpia, el lugar es tranquilo me encanto.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Muy amables todos... Recepcion.. Restaurante... Cristina en el desayuno muy amable
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, la atencion del personal es excelente,las habitaciones son muy cómodas, los alimentos del restaurant son muy buenos
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE!!! Me encanta ese hotel es mi hospedaje obligatorio cada que visito la ciudad
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cerca del centro y del area que nesecitaba estar. muy bonito el lugar
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excelente hotel, muy limpio, excelente atención, céntrico, habitaciones grandes y confortables, silencioso.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el buen trato del personal, la limpieza de las instalaciones y el sabor del desayuno
Stayed 4 nights in May 2019
Verified

8/10 Good

ADDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Excelente servicio, ubicación y precio
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena atención
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Es un hotel que se ve mas padre en las fotos de lo real , es un hotel para pasar la noche. Su baño exageradamente sencillo y la alfombra humeda y huele feo. Fue menos de lo que vi en la pagina
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuy recomendable.

Estuvimos muuuuy contentos en nuestra estancia en este lugar. Aunque el motivo de nuestro viaje fué por negocios, parecía que estábamos en nuestra casa, pues resulta un lugar muy acogedor y cómodo. ¡Muchas gracias a todo el personal por su atención, amabilidad y calidez!
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Falta señalizar correctamente las areas,.......................
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excelente servicio, el hotel mas bonito de lo que se ve en las fotos. El personal muy amable.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalaciones limpias, el personal muy atento. La comida del desayuno buenísima.
Stayed 2 nights in Dec 2018