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Holiday Inn Express Xalapa by IHG

3.0 star property

Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Restaurant
Exterior
Free daily buffet breakfast
Standard Room, 2 Queen Beds, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$96
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Place, Xalapa Cathedral
    ‪1 min walk‬
  • Place, Palacio de Gobierno
    ‪1 min walk‬
  • Place, Juarez Park
    ‪1 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Xalapa

Holiday Inn Express Xalapa by IHG puts you in the heart of Xalapa, within steps of Juarez Park and Xalapa Cathedral. Highlights at this hotel include free buffet breakfast, a free area shuttle and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also self parking, along with the convenience of an area shuttle. .Places within a 5-minute walk of this 3-property class Xalapa Centro hotel include Palacio de Gobierno and El Agora.

What's nearby

  • Xalapa Cathedral - 1 min walk - 0.0 km
  • Palacio de Gobierno - 1 min walk - 0.0 km
  • Juarez Park - 1 min walk - 0.1 km
  • Paseo de los Lagos Park - 7 min walk - 0.6 km
  • Los Berros Park - 8 min walk - 0.7 km

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Reformanda - Barra de Café - ‬2 min walk
  • ‪Bola de Oro - ‬3 min walk
  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Tacos La Vecindad - ‬2 min walk
  • ‪Dairy Queen - ‬2 min walk

About this property

Holiday Inn Express Xalapa by IHG

WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 10 kilometres is available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Xalapa by IHG. For a fee, parking is available.

This 3-star Xalapa hotel is smoke free.

  • 115 guestrooms or units
  • 8 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • No smoking on site
Holiday Inn Express Xalapa by IHG offers 115 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
City Express by Marriott Xalapa
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 639 reviews
The price is AU$88
includes taxes & fees
4 Apr - 5 Apr
City Express by Marriott Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Secured, covered parking on site (MXN 25 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Xalapa by IHG?

Holiday Inn Express Xalapa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Xalapa by IHG?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xalapa by IHG on 5 Apr 2026 start from AU$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Xalapa by IHG?

Yep, Holiday Inn Express Xalapa by IHG has a secured covered self car park for MXN 25 per day. A self car park is also available, for a fee.

Is Holiday Inn Express Xalapa by IHG family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Xalapa by IHG is a hit with families.

Does Holiday Inn Express Xalapa by IHG serve breakfast?

Yep, free buffet brekkie is served daily.

Is there a free airport shuttle available at Holiday Inn Express Xalapa by IHG?

No, Holiday Inn Express Xalapa by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Xalapa by IHG?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Holiday Inn Express Xalapa by IHG?

No, only service animals are allowed.

Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 496 out of 680 reviews
Rating 8 - Good. 139 out of 680 reviews
Rating 6 - Okay. 29 out of 680 reviews
Rating 4 - Poor. 10 out of 680 reviews
Rating 2 - Terrible. 6 out of 680 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ulises

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel and great location! The room was spotless and had a fantastic view of the mountains. I was impressed by the complimentary breakfast served daily.
Stayed 5 nights in Nov 2025

10/10 Excellent

Georgiana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were very clean, everything was walking distance and the service was very good. I would recommend t to anyone, we will for sure stay there again. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Kellem, fontana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi hotel favorito en Xalapa Veracruz! El desayuno esta delicioso, el servicio es excelente y los cuartos muy limpios y amplios. Se los recomiendo!
Stayed 4 nights in Nov 2025

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
There was a breakfast buffet. Last time I was here about 6 years ago the breakfast was excellent. This time it was average at best.
Stayed 3 nights in Oct 2025

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin

Stayed 2 nights in Oct 2025

8/10 Good

Aldo Daniel

Travelled with family
Liked: Cleanliness, staff & service
Personal muy amable. El desayuno de cortesía es bueno y completo. El hotel esta en pleno corazón del centro, se siente seguro y hay diferentes opciones para ir a comer o comprar.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Sep 2025

10/10 Excellent

HARPREET

Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

TEOFILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estan remodelando el hotel… me toco una habitación remodelada y esta 10 de 10… por el precio se me hace una excelente opcion… el desayuno esta regular
Stayed 1 night in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
La comunicacion fue clara, las instalaciones limpias y la ubicacion es ideal para moverse a todos lados
Stayed 8 nights in Jul 2025

10/10 Excellent

Elda

Stayed 1 night in Jul 2025

10/10 Excellent

Pablo s

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025

8/10 Good

Ximena

Stayed 12 nights in Mar 2025

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no pool and hallways seem very dark
Stayed 7 nights in Mar 2025

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

8/10 Good

SILVIA

Travelled with family
Liked: Cleanliness, staff & service
Sólo funcionó un elevador de la plaza al hotel y las escaleras eléctricas para bajar estaban desactivadas.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024