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HB Xalapa

Property class: 3.5

Photo gallery for HB Xalapa

A modern lobby with a large seating area, a reception desk, and a view of the outdoor pool area.
A modern lobby with a curved ceiling, a reception desk, bar stools, and a seating area with sofas and a coffee table.
A swimming pool with lounge chairs and umbrellas, surrounded by potted plants and a yellow building facade.
A modern lobby with a sofa, armchairs, a coffee table, and a desk area.
A dining area with tables set for breakfast, outdoor umbrellas, and a pool in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$92
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190
  • Place, Interactive Museum of Xalapa (MIX)
    ‪13 min walk‬
  • Place, Plaza Las Animas Mall
    ‪1 min drive‬
  • Place, Xalapa University
    ‪2 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪13 min drive‬

Room options

View all photos for Habitacion Estandar Doble

A hotel room with two beds, a desk, and a television.

Habitacion Estandar Doble

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Doble

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Junior Suite Doble

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King

A hotel room with a bed, desk, chair, and a large window with curtains.

Habitacion Estandar King

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

A hotel room with two beds, a sofa, and a window with curtains.

Junior Suite King

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King discapacitados

A hotel room with a bed, a sofa, a nightstand, and a lamp.

Habitacion Estandar King discapacitados

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Xalapa

At HB Xalapa you'll be within a 20-minute stroll of Plaza Las Animas Mall and Interactive Museum of Xalapa (MIX). Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. A conference centre, a business centre and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 30-minute walk of this 3.5-property class Ánimas hotel include Xalapa University and Hospital Angeles Xalapa.

What's nearby

  • Interactive Museum of Xalapa (MIX) - 13 min walk - 1.2 km
  • Plaza Las Animas Mall - 1 min drive - 1.9 km
  • Xalapa University - 2 min drive - 2.3 km
  • Plaza Las Americas Mall - 2 min drive - 2.6 km
  • Diego Rivera Center - 6 min drive - 2.6 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 13 min drive

Restaurants

  • ‪Kaliman - ‬6 min walk
  • ‪Espresso 58 - ‬6 min walk
  • ‪El Choro - ‬5 min walk
  • ‪Las Alitas De Pollito - ‬5 min walk
  • ‪Tacos La Vecindad - ‬4 min walk

About this property

HB Xalapa

HB Xalapa offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and coworking spaces are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly HB Xalapa. Self parking and valet parking are free. A complete renovation of HB Xalapa was completed in August 2024.

This 3.5-star Xalapa hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 6 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HB Xalapa offers 90 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet (varies based on length of stay), plus a deposit of MXN 1500 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 195 for adults and from MXN 145 for children
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Is parking available at HB Xalapa?

Yep, HB Xalapa has a free self car park and free valet parking.

How much does it cost to stay at HB Xalapa?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at HB Xalapa on 21 Nov 2026 start from AU$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HB Xalapa have a pool?

HB Xalapa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does HB Xalapa serve breakfast?

Sure does, buffet breakfast is served daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at HB Xalapa?

No, HB Xalapa does not offer an airport shuttle service.

Is there a bar or restaurant at HB Xalapa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HB Xalapa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HB Xalapa?

Furry friends are welcome at HB Xalapa, with food and water bowls on offer.

HB Xalapa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 594 out of 824 reviews
Rating 8 - Good. 161 out of 824 reviews
Rating 6 - Okay. 36 out of 824 reviews
Rating 4 - Poor. 19 out of 824 reviews
Rating 2 - Terrible. 14 out of 824 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the hotel is up to date
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location and overall cleanliness of the property
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very upscale for the price
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was excellent! Fast and reliable.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, spacious room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
☺️😉
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities
NA
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant Service is a disaster and the good quality is bad
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service
Restaurant service is a disaster and food quality is bad
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel muy recomendado
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos una excelente experiencia. Lamentablemente solo pasamos la noche pero al requerir un cepillo de dientes, pudimos comprar en recepción detalle que se agradece. Se ve que el buffet es muy bueno ya que al salir estaba muy lleno el restaurante. Volveremos a probarlo. Muchas gracias!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, para mi caso fue solo de descanso por 1 noche, pero el restaurante, el sitio y la ubicación muy buenos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel, como siempre limpio e impecable y su personal, atento y eficiente. Lo único que sigo pidiendo es que le pongan calefacción a la alberca para que podamos quedarnos en el hotel y disfrutarlo al máximo. Gracias por todas sus atenciones. Seguiremos volviendo
Stayed 4 nights in Jul 2026