2/10 Terrible
Charlie
4 Feb 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay
We had to wait for the receptionist on check in.When we walked to the room my heart sank the decore and condition of the hallway was seedy and grubby.Frayed Threadbare carpet held down with tape.Scuffed and dirty paint work etc.
The itself was ok if a little tired ,however it was stiflingly hot . We switched the radiator off and opened the windows and then went out for the evening
When we returned to the room 3 hours later it was still too hot.
The noise from the road outside our window made sleep almost impossible even with the windows closed and the still too warm room , but this isn’t the worst bit .
We could here some body rattling the doors of the rooms on our floor , this went on for hours until the young woman started rattling the door on our room . I went to the door and said loudly , what are you doing whilst looking through the spy hole. I saw a woman in her mid twenties clearly under the influence of drugs and or alcohol stood there . She backed away from the door . A while later 4 police officers came and took her away , having parked the police car outside our window and talking for some minutes about the situation . At around 6 am we the heard 3 street sweeper vehicles coming past our room . One of them reversing with the beep beep noise.
After such a terrible night we decided to cut short my wife’s birthday treat and went to check out .
We used the locator on the reception several times but had to go and find someone.
Emma the team leader apologised
Charlie
Stayed 2 nights in Feb 2024
