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"Location. Helpful cleaner. Interesting Building history, which I had to ask for. Staff communication was difficult and hospitality training is obviou ... " More

By a verified traveller on Thu 14 Mar 2019

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Hotel Description

Fownes Hotel Worcester places you in the center of Worcester, steps from Greyfriars and within a short 5-minute stroll of Royal Worcester Porcelain Works. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include a snack bar/deli and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Worcester hotel include Tudor House and Commandery.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Fownes Hotel Worcester ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fownes Hotel Worcester

Everyone (2)
3 out of 5
Location. Helpful cleaner. Interesting Building history, which I had to ask for. Staff communication was difficult and hospitality training is obviously needed. There was no hotel information in the room, re using library, bar or restaurant! Attention management! Not happy about the £50 charged when I had paid in full on booking. Refund to come! Room was comfortable, old fashioned. Receptionist did not call for my taxi and I missed my departure train. Two hours wait for the next. Tried to book one the previous evening, but assured no problem. Not happy overall would not stay again.

Posted by on 14 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by M

Thank you for booking Fownes Hotel Worcester.

3 out of 5
My review is affected by my experience of poor staff training and lack of any compendium/information about using the hotel library, bar, restaurant etc. Finally spending two hours at the local railway station, having missed my train because a receptionist did not call for my taxi although I had tried to book it the previous evening. Assured it would not be a problem in the morning. Hospitality training and management focus on clients needed here. I would NOT stay here again despite its good location.

Posted by on 14 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by M

Thank you for booking Fownes Hotel Worcester.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at the business-friendly Fownes Hotel Worcester. Parking is available for a fee. This 3-star Worcester hotel is smoke free.

  • 62 guestrooms or units
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Worcester Foregate Street Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fownes Hotel Worcester offers 62 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM and 9:30 AM.

Fownes Hotel Worcester has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fownes Hotel
  • Fownes Worcester
  • Fownes Hotel Worcester Hotel
  • Fownes Hotel Worcester Worcester
  • Fownes Hotel Worcester Hotel Worcester

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.