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Ashford International Hotel & Spa

4.0 star property
Hotel in Ashford with health club and sauna

Photo gallery for Ashford International Hotel & Spa

Exterior
Lobby sitting area
Terrace/patio
Reception
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

The current price is AU$157
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Willesborough Windmill
    ‪3 min drive‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Place, Port Lympne Wild Animal Park and Gardens
    ‪11 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(46 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.2 out of 10
Very good
(16 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute stroll of Cineworld Ashford and Ashford Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A relaxing visit to Spa can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and pool loungers as well as access to yoga classes. Business amenities include 19 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. .Within a 20-minute drive of this 4-property class Ashford hotel, attractions include Port Lympne Wild Animal Park and Gardens and Leeds Castle.

What's nearby

  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Willesborough Windmill - 3 min drive - 4.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
  • Gusbourne Estate Winery - 16 min drive - 19.3 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Burger King - ‬12 min walk
  • ‪KFC - ‬12 min walk

About this property

Ashford International Hotel & Spa

Hotel in Ashford with health club and sauna
Ashford International Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Free daily buffet breakfast
Hampton by Hilton Ashford International
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 602 reviews
The price is AU$147
includes taxes & fees
9 Nov - 10 Nov
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 9 Nov 2025 start from AU$157.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps, facials and body treatments, as well as hot stone massages.

Does Ashford International Hotel & Spa have a pool?

Yep, and guests recommend it! Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a health club, an indoor pool and a sauna.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Ashford International Hotel & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 1006 reviews
Rating 8 - Good. 309 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

Reviews

8/10 Good

Alex

Stayed 1 night in Jul 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jon-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff were super helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Always great. Just book dinner before you get there!
Stayed 1 night in Jul 2025

10/10 Excellent

MArk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good thanks you
Stayed 1 night in Jul 2025

6/10 Okay

Lucy

Liked: Cleanliness, room comfort

The Key To a Good Night's Sleep

Hotel was decent however i definitely had higher expectations due to being an International Hotel and Spa, lady who checked us in at reception was very lovely, our room was in a good condition, despite a few faults however the air con wasn't working and in 30 degree heat it wasn't ideal. The restaurant in the hotel is lovely and portion sizes were perfect for us slightly overpriced but it was worth it. The lobby and reception was modern and kept very clean. We did check out the spa however the staff didn't seem as friendly and the pool etc didn't meet our expectation as we thought it would also the juccuzi wasn't working either.
Stayed 2 nights in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice hotel but they need to ensure reception staff are trained and know what they are doing to avoid delays and give good customer service.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Staff & service, property conditions & facilities

NOT RUNNING WATER IN ROOM!

I thought about writing a really poor review on this hotel, however, previous stays have been not too bad. However, this business stay was not good. After eating in the bar was really poorly the next day, to top this off, there was no running water in the room from 10am-3pm. This was reported but nothing done about it. When requesting some kind of compensation for this the hotel flatly refused. The hotel clearly has no consideration for loyal customers. I have now lost faith in this hotel, so I think finding a new hotel for business trips is the way forward.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

BRIAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hotel was Excellent, Well done to you All
Stayed 1 night in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with family
Disliked: Cleanliness

Leisure facilities let's you down big time 👎

Everything in hotel room and lobbies and what you would expect from a 4 Star hotel however the leisure centre is very poor everything you look at can do with a deep clean drains in showers smelling doors hanging of locker's. New lights have been fitted where old one's obviously were not even filled the old holls or bothered to paint the old outline I would have done a better job in my garage so the star ratting doesn't reflect the pool or changing facilities. It's a shame because when last revamped was obviously very good job it's just not been maintained. A good powerwash of all loungers and fixtures and fittings would go a long way.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I would consider the hotel 3 star plus. Its time for a complete refurb and upgrade. I pulled a bedside cabinet drawer and the front fell off. The carpets in the room and around the hotel were well trodden and in need of renewing. It is a big hotel but lacked sufficient clear signage to guide guests around.
Stayed 1 night in Jun 2025

8/10 Good

guy, Belvedere

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay however shower was ok not great low power and leaking fridge was loaded but did not work and had an issue with power which was quickly sorted (10 mins) and breakfast food meat options were cheap and not great The rest was very good for us
Stayed 1 night in Jun 2025

8/10 Good

Aniceta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay

It is a nice and comfortable place to stay It would have been convenient if there is a Bus service stop nearby from the Hotel to the Town Centre We do not drive and it was expensive for us to get a taxi from the Hotel to Town Centre or to Ashford International Train station
Stayed 1 night in Jun 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Had a wonderful stay as always, our room We initially got put in the air conditioning didnt work, we were promptly changed rooms and upgraded at no cost, the two receptionist were wonderful just sorry we did not get there names
Stayed 1 night in Jun 2025

6/10 Okay

vincent

Liked: Room comfort
Disliked: Staff & service

Not The Best

Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jun 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Very poor maintenance. In my room the aircon didn’t work, the extractor fan in the bathroom wouldn’t switch off so was really noisy, the magnifying mirror in the bathroom was wobbly so couldn’t use it, the toilet flush didn’t work. When I told reception about the extractor fan they just told me to close the door so I couldn’t hear it
Stayed 1 night in Jun 2025