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Ashford International Hotel & Spa

4.0 star property

Photo gallery for Ashford International Hotel & Spa

Lobby sitting area
Indoor pool, pool loungers
Gym
Body treatments, hot stone massages, deep-tissue massages
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$135
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, St Mary The Virgin Church
    ‪15 min walk‬
  • Place, Hollywood Bowl
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Airport, London (SEN-Southend)
    ‪87 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute stroll of Cineworld Ashford and Ashford Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A relaxing visit to Spa can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and pool loungers as well as access to yoga classes. Business amenities include 19 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. .In proximity to this 4-property class Ashford hotel you'll find Leeds Castle.

What's nearby

  • Cineworld Ashford - 10 min walk - 0.9 km
  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Ashford Museum - 15 min walk - 1.3 km
  • Hollywood Bowl - 18 min walk - 1.6 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬15 min walk

About this property

Ashford International Hotel & Spa

Ashford International Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.

Similar properties

Lobby
Hampton by Hilton Ashford International
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 655 reviews
The price is AU$123
includes taxes & fees
6 Apr - 7 Apr
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 15 Mar 2026 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Ashford International Hotel & Spa have a pool?

Yep, and guests recommend it! Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a health club, an indoor pool and a sauna.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Poppy

Stayed 1 night in Dec 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good but bin in bathroom full on arrival
Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Functional heating for room during sub-zero weather. And staff who don’t resent you for asking for a replacement heater that actually worked. Air con was broken, and a known long-term fault apparently. Replacement electric heater (already in the room), was both pathetic (tiny) and not fit-for-purpose, as not on thermostat so could not be run unattended overnight. When asked, staff told me that the air con was broken, then told me it wasn’t, then were obviously displeased when I asked for suitable alternative. I was polite throughout, and expected a consistent and constructive response- I was treated like an annoyance. And all this in the absence of a properly maintained room. In addition, the ‘non smoking’ bedroom stank of cigarettes, the bath plug was broken, and lots of black mould around window and bath. I did not complain about these other issues, due to the unsympathetic response when I discussed the heating. What’s the point. Everything else was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Stayed 1 night in Nov 2025

8/10 Good

Marfelous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, little disappointed to find no jacuzzi but still very lovely relax with the other amenities. Lovely staff .
Stayed 1 night in Nov 2025

8/10 Good

Kristina, Vulcan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allover a good place with many options around and inside the complex - restaurant, spa, fitness, meetings .... nearby Canterbury and Dover for extensive history buffs
Stayed 4 nights in Nov 2025

10/10 Excellent

F

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect room.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fantastic food, very comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Three night stay to visit Ashford designer outlet and relax. Check in simple but hotel computer system down so some delay. Room clean and tidy, courtyard view. Hotel did not service the room after the second night despite the appropriate notice hanging on the door. Breakfast ok but could do with some charcuterie selection, also hot buffet somewhat tired. Weekday breakfast ends at 9.30am on the dot with everything cleared away so don’t turn up late! Pool and Spa facilities good. Staff friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 2 nights in Oct 2025

10/10 Excellent

shailesh, Canterbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bath
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great design had been thought about & everything was easy access Bathroom was stunning Bed & pillows really comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Spacious room,nice food. Good value stay.
Stayed 1 night in Nov 2025

6/10 Okay

Ruth

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Good pool
Stayed 1 night in Oct 2025

8/10 Good

Sophie

Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice large and comfortable room, good buffet breakfast, staff very pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant pool area bit disappointed hor tub not working. Would of liked to sit in bar area for bit longer but wine is so expensive. Overall do like to have odd night away here.
Stayed 1 night in Oct 2025

6/10 Okay

Trevor

Food could. be better, or lower the price to fit the quality. room was nice, but the pull out bed for the kids was awful. The pool was lovely and warm, but there was no room due to swimming lanes and swimming lessons. also the hot tub looks like its been out of action for years
Stayed 1 night in Oct 2025