4/10 Poor
Jessica C.
13 July 2025
This is a stunning home set on a breathtaking oceanfront property but needs serious repairs. When we arrived, it was hot and stuffy in the house and we discovered half the windows are inoperable with labels on them saying “DO NOT OPEN”. Most of the other windows had ripped screens so the bugs flood right in. Hard to get a cross breeze because even the floor fans were filthy; most of them are covered in dirt and dust, and one doesn’t work. One of the showers comes out like a slow trickle and the other has a broken shower door. These were not the worst parts…The kitchen did not have hot water. I got under the sink to turn it on and water gushed out of the pipe. It was clear this had been an issue for quite some time and has not been repaired. I contacted customer service and could only text with a chat bot that said a local repair person would reach out. I never heard from anyone despite multiple follow-up attempts. In fact, I wasn’t able to contact anyone despite multiple attempts throughout my stay. Other important issues to note: The basement window is propped wide open without a screen, so it’s an open invitation to all kinds of critters. One of the large holding tanks of water has an open top so it may also contain dead critters floating in the water.I was hoping to scope this out as a potential spot for a bigger family trip, and would gladly return if these issues are resolved. Please start by assigning an actual human to help resolve maintenance issues!




Jessica C.
Stayed 2 nights in Jun 2025