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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Aerial view
Lobby
Point of interest
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
The current price is AU$109
includes taxes & fees
25 May - 26 May

Explore the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Hanes Mall
    ‪10 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

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Studio, 2 Queen Beds, Non Smoking

Home2 Suites by Hilton Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 435 reviews
The price is AU$224
includes taxes & fees
5 May - 6 May
Home2 Suites by Hilton Winston-Salem Hanes Mall

About the area

Winston-Salem

Quality Inn & Suites Hanes Mall puts you in the heart of Winston-Salem, within just a 10-minute stroll of Novant Health Forsyth Medical Center and Hanes Mall. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a seasonal outdoor swimming pool, a garden and a picnic area. There's also the convenience of RV/bus/truck parking. .With a stay at this Winston-Salem hotel, you'll be 3.4 km (2.1 mi) from Wake Forest University Baptist Medical Center and 4.9 km (3 mi) from Truist Stadium.

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk - 0.5 km
  • Hanes Mall - 10 min walk - 0.9 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 3.5 km
  • Benton Convention Center - 7 min drive - 5.9 km
  • Wake Forest University - 9 min drive - 8.5 km

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas International Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
  • 146 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • ATM
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,004 reviews
The price is AU$131
includes taxes & fees
1 May - 2 May
Sleep Inn Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 26 May and close on 04 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on 25 May 2025 start from AU$109.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Hanes Mall?

Yep, Quality Inn & Suites Hanes Mall has a free self car park.

Does Quality Inn & Suites Hanes Mall have a pool?

Quality Inn & Suites Hanes Mall has a seasonal outdoor pool. The pool is open from May 26 to September 04.

Does Quality Inn & Suites Hanes Mall serve breakfast?

Sure does, complimentary self-service breakfast is offered on weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites Hanes Mall?

No, Quality Inn & Suites Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Hanes Mall?

Check-in begins at 4 PM. Check-out time is 11 AM.

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1006 reviews
Rating 8 - Good. 319 out of 1006 reviews
Rating 6 - Okay. 172 out of 1006 reviews
Rating 4 - Poor. 112 out of 1006 reviews
Rating 2 - Terrible. 135 out of 1006 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A valued customer

The staff was friendly and worked quickly to resolve minor requests that I had for them. Site Manager Tom spoke to me several times and remembered my name which made me feel I was a valued customer. I am sure I will be back for another stay within a few months. I appreciate the service.
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Travelled with family
Liked: Staff & service

For one night, it’s okay.

It was okay for one night pop-over. Tub doesn’t drain well and it’s not the most comfortable but it was clean enough.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 9 nights in Dec 2024

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

2/10 Terrible

Isabelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homeless shelter

I have stayed at such a low class place. The are rude and disrespectful. Homeless people have over taken this establishment. Decent people can't stay here because your staff have become the gate keeper for bums. I can you see you facing a serious lawsuit. I suggest you stop housing junkies and homeless people with working people. I am a nurse and I know people on drugs and people with mental health problems. I suggest you do like the Wyndham did and remove your good name from this homeless shelter. Very disappointed and disgusted.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dina

Stayed 1 night in Dec 2024

4/10 Poor

Neffy

Stayed 1 night in Dec 2024

2/10 Terrible

Angelina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Continental breakfast was a joke. They only had waffles, muffins, cereal, yogurt, and apple juice available during my stay. No source of protein and the oranges offered looked to be going bad. I killed a total of three roaches inside the room while it was 30 degrees outside. Roaches hibernate in the cold so if I saw three in the middle of winter, I could only imagine how bad it gets in the summer. Carpets appeared to have never been cleaned as within an hour of my stay, my white socks were black. Towels weren’t included in my stay. Even so, I wouldn’t have showered as the bathroom was filled with mold and stains all over the walls and floors. Mattress had yellow stains with no cover, sheets were stained and had cigarette burns. The two pillows offered were flat and half the size of a standard ones. The outside area of the place was also stained all over, certain areas smelled rancid due to urine and vomit. Noise travels through the rooms so you will hear the full conversation of anyone walking or staying nearby. Unfortunately, we were placed next to a couple having an argument. I typically wouldn’t complain for the price but we paid $80 for the night, and although the reservation never indicated a $100 deposit would be collected. We were informed and charged at check in plus weren't refunded until a week after checkout.. the highlight of it all was a roach ended up joining us home. It was a little surprise when I unpacked my bag. I wouldn't recommend.
Stayed 1 night in Dec 2024

8/10 Good

Mars

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024

4/10 Poor

Charles

Stayed 2 nights in Nov 2024

8/10 Good

Tenika, Buffalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

8/10 Good

Isaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Delmer H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jacob

Business traveller
Liked: Staff & service
The property was a bit outdated, but the stay served it's purpose. There was a smell of dirty laundry-like, dirty socks coming from the floor in certain spots near the head of the bed. There was sounds of pigeons cooing coming from the ceiling all through the night and the ice maker rattled. Other than that, the staff was nice and kind.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Stayed 1 night in Nov 2024

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Cleanliness
DONT
Stayed 5 nights in Nov 2024

6/10 Okay

Jonathan

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

De'Essence

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The experience was not great due to noisy dogs from the next room, and the tub and sink were extremely clogged. The first desk was notified about the issue and nothing was done to fix it. However, the room was clean and location was convenient.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

arlene

Travelled with partner
Disliked: Amenities, property conditions & facilities
Sad when I saw property online it was totally different, we had wallpaper hanging off walls , mold open vents, a shower head that barely dribbling. The only high light was the friendly staff, the attempted to assist with our issues , moved our room , cleaned mold from shower and replaced shower head. I thanked them they were the only reason we stayed
Stayed 3 nights in Nov 2024

2/10 Terrible

Amie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was flooded and in terrible condition. The exterior was poorly maintained and the stairwell smelled like urine. It was awful and there was no way we could stay.
Stayed 2 nights in Sep 2024

8/10 Good

rolando, boca raton

Stayed 3 nights in Oct 2024