Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free parking, 5-minute walk to Novant Health Forsyth Medical Center

Photo gallery for Quality Inn & Suites Hanes Mall

Lobby
Free daily self-service breakfast
Courtyard
Desk, blackout curtains, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$90
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Medical Park Hospital
    ‪2 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

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About the area

Winston-Salem

Quality Inn & Suites Hanes Mall puts you in the heart of Winston-Salem, within just a 10-minute stroll of Novant Health Forsyth Medical Center and Hanes Mall. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a seasonal outdoor swimming pool, a garden and a picnic area. There's also the convenience of RV/bus/truck parking. .With a stay at this Winston-Salem hotel, you'll be 3.4 km (2.1 mi) from Wake Forest University Baptist Medical Center and 4.9 km (3 mi) from Truist Stadium.

What's nearby

  • Novant Health Medical Park Hospital - 2 min walk - 0.2 km
  • Novant Health Forsyth Medical Center - 5 min walk - 0.4 km
  • Hanes Mall - 10 min walk - 0.9 km
  • Adventure Landing Winston-Salem - 12 min walk - 1.0 km
  • Wake Forest University - 9 min drive - 10.4 km

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas International Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬18 min walk
  • ‪Whataburger - ‬11 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel with free parking, 5-minute walk to Novant Health Forsyth Medical Center
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
  • 146 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • ATM
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 26 May and close on 04 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on 17 Feb 2026 start from AU$90.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Hanes Mall?

Yep, Quality Inn & Suites Hanes Mall has a free self car park.

Does Quality Inn & Suites Hanes Mall have a pool?

Quality Inn & Suites Hanes Mall has a seasonal outdoor pool. The pool is open from May 26 to September 04.

Does Quality Inn & Suites Hanes Mall serve breakfast?

Sure does, complimentary self-service breakfast is offered on weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites Hanes Mall?

No, Quality Inn & Suites Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Hanes Mall?

Check-in begins at 4 PM. Check-out time is 11 AM.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 173 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Floor in my room filthy. Sink did not drain. Shower head busted. Tv didn't work. Trash bags piled in halls every where. Dog poop on staircase. The breakfast room was ridiculously small. The hotel should use all the restaurants space and light it up. Only a very small space was used. Never stay there again! The staff was friendly
Stayed 5 nights in Oct 2025

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness
Waiting for $100 deposit back
Stayed 2 nights in Oct 2025

10/10 Excellent

Jody

Stayed 1 night in Oct 2025

6/10 Okay

Terry

Stayed 1 night in Oct 2025

2/10 Terrible

Yesenia

Disliked: Cleanliness, property conditions & facilities
Room was filthy, staff unfriendly, and “free breakfast” horrible
Stayed 1 night in Oct 2025

4/10 Poor

Tierra

Disliked: Cleanliness, amenities
I’ve stayed at this hotel a few times over the years, and this was by far the WORST experience. Some of the rooms have been renovated, but the one i received wasn’t. It was kinda dirty and one of the pillows looked like it had blood on it smh. The breakfast was trash. Definitely won’t stay here ever again.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Disliked: Property conditions & facilities
None of the ice machines were working. The bathroom in the room could use a desperate upgrade. The tub faucet handle kept falling off. The floor and walls in the bathroom were dirty.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait 15 mins for clerk who was away from the desk at check in. The room bathroom had hair on the counter. The hotel would not provide extra towels or blankets at check in. “The laundry was closed.”
Stayed 1 night in Oct 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced
Stayed 1 night in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025

10/10 Excellent

Tenaya

Stayed 1 night in Oct 2025

4/10 Poor

Damien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

6/10 Okay

Thelma

Travelled with family
Well the overall stay wasn’t too bad but I think that there’s some remodeling going on and if I know that I would’ve booked another motel I didn’t realize he had outside stairs because because my sister and I are older and that didn’t help our getting around to the room very helpful and he gave me a piece of paper that’s supposed to show you what to do about the TV and it was so faint where they copied so many times that you couldn’t really know what to do so we had no TV we had no phone. It was dead so we couldn’t call the desk and I hope that the one that we stayed in is going to be remodeled it needs new carpet, but for the price in the overnight one day it was OK, but I can’t say that I would stay in a quality motel again unless it’s a newer one with a elevator.
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Property conditions & facilities
The doors do not shut completely. I had them move us to a second room and the door still is not secure. We did not stay at this property as I did not feel safe
Stayed 1 night in Oct 2025

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was the best part but all sweet. Not a smoker and was put in a smoking room that was so nasty and had bullet holes in the walls. Me and my kids did not feel safe here at all. One staff member was willing to help us the next day after we had to stay in the nasty room one night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jalen

Stayed 1 night in Oct 2025

2/10 Terrible

PAUL

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches in the room!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very run down. Broken table in room. I checked in around 3 pm and left again. Came back at 11 pm and i vouldnt sleep because I felt very unsafe and left after only 6 hours of a 3 day check in. Tried to get my mobey back amd was refused. Save your money and dobt stay here.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jerry

Disliked: Staff & service

Nightmare

Made me late for work, girlfriend had to stay in car overnight while I worked, I was really embarrassed and upset with this whole experience and don’t think I will be using it again. I’m also out of the money I paid to reserve the room. Which was basically $100. There was a deposit of $100 that was never mentioned in any literature only to be brought up by a very rude front desk clerk.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the pool tournament we played in Clemmons
Stayed 2 nights in Oct 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Check-in went well, however was surprised when required to leave a $100 incidentals charge that would be returned later. Hotels.com states ALL TAXES AND FEES included in price quote. Room looked good at first but, looks can be deceiving. The lamp on the night stand was broke, I went to turn it on and the whole stem of the lamp fell over with the light bulb and wires hanging out. There was trash on the floor behind the other nightstand. Threw the blankets back on the bed and saw a small blood stain in the sheet. It was small but still. Ok, now into the bathroom...went to use the hand towel and the bar just fell off the wall, wow, unbelievable. The shower curtain bar was just hanging on the wall you could see where it was ready to pull out, accident waiting to happen. had to play with the toilet to get it to shut off, it was running half the night because it didn't seal. the floors thru out the room were a vinyl wood grain, took my socks off to go to bed and my previously white socks were now black, i don't thing the floor had been mopped in weeks. to say the least this was a very disappointing stay, the motel should think about re-naming their business to Low Quality Inn and Suites. We will never stay at another Quality Inn.
Stayed 1 night in Oct 2025

6/10 Okay

Wlodzimierz

Stayed 1 night in Sep 2025

2/10 Terrible

EMMANUEL

Stayed 2 nights in Oct 2025