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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

Courtyard by Marriott Winston-Salem Hanes Mall

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Terrace/patio
Front of property - evening/night
Room, 2 Queen Beds
Cafe
Reception

Overview of Courtyard by Marriott Winston-Salem Hanes Mall

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Your area essentials

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Popular LocationHanes Mall11 min walk
  • Popular LocationNovant Health Forsyth Medical Center4 min drive
  • Popular LocationBrenner Children's6 min drive
  • AirportWinston-Salem, NC (INT-Smith Reynolds)13 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Springhill Suites by Marriott Winston-Salem Hanes Mall
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (945)
The price is AU$283
for 1 night
includes taxes & fees
3 May - 4 May
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the area

Winston-Salem

At Courtyard by Marriott Winston-Salem Hanes Mall you'll be within a 15-minute walk of Hanes Mall and 2.3 km (1.4 mi) from Wilkes Regional. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Bistro, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool as well as access to waterskiing. 1603 square feet (149 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free WiFi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6 AM and 9:30 AM. .In the area of this Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Hanes Mall - 11 min walk
  • Novant Health Forsyth Medical Center - 4 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive
  • Truist Stadium - 7 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • Starbucks - 16 min walk
  • Chick-Fil-A - 10 min walk
  • Golden Corral - 11 min walk
  • Texas Roadhouse - 13 min walk
  • Olive Garden - 11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel with free parking, near Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square metres) and includes conference space. A terrace, gift shops/news stands, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1603 sq ft of conference space
  • 149 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM–9:30 AM for a fee: USD 10–15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 1,603 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Winston-Salem Hanes Mall?

Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on 9 May 2024 start from AU$163.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Winston-Salem Hanes Mall?

Yep, Courtyard by Marriott Winston-Salem Hanes Mall has a free self car park.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Courtyard by Marriott Winston-Salem Hanes Mall has a seasonal outdoor pool.

Is Courtyard by Marriott Winston-Salem Hanes Mall family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise Courtyard by Marriott Winston-Salem Hanes Mall is a hit with families.

Does Courtyard by Marriott Winston-Salem Hanes Mall serve breakfast?

You bet, cooked-to-order brekkie is available daily from 6 AM to 9:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott Winston-Salem Hanes Mall?

No, Courtyard by Marriott Winston-Salem Hanes Mall does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Winston-Salem Hanes Mall?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Winston-Salem Hanes Mall?

No, only service animals are allowed.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 293 out of 580 reviews" "
Rating 8 - Good. 169 out of 580 reviews" "
Rating 6 - Okay. 63 out of 580 reviews" "
Rating 4 - Poor. 37 out of 580 reviews" "
Rating 2 - Terrible. 18 out of 580 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
OK stay, not great customer service
The stay itself was OK. This was a trip booked for an employee of our company. She ended up having to leave early and at check out was told the last night of her stay would be refunded. When contacting the hotel to get said refund we were told it no. The GM said they would not stand by that promise. We literally spend thousands of dollars at this property every year. We will take our business to another property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Latoya

Stayed 1 night in Jan 2024

10/10 Excellent

Haonan

Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Taryn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people were great! The room could have been cleaner. Kind of dingy and a little dirty. Mixed info on the website about availability of meals.
Stayed 2 nights in Nov 2023

2/10 Terrible

Letisha

Travelled with family
Disliked: Staff & service
Paid for my room through Expedia.Earlier that day total was fair only $104 W/O tax around 12:30 that prior afternoon .Arrived to check in at 9:00pm . Check in lady says oh you have to pay a $100 incidental fee. Reason being because i booked my room with Expedia. So i guess I was PUNISHED FOR booking with
Stayed 1 night in Nov 2023

4/10 Poor

Brenda

Stayed 2 nights in Nov 2023

4/10 Poor

Vance

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was very disappointed in this hotel. The front desk staff were nice but the hotel looks great in pictures but looks 20 years older in person!! Needs a complete remodel and everything needs cleaning. The furniture in our room was absolutely filthy. If I could have cancelled and found something else over the holiday weekend I would have!! Will not stay here again.
Stayed 5 nights in Nov 2023

10/10 Excellent

Courtland

Stayed 2 nights in Nov 2023

8/10 Good

Jacqueline

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, Convenience, and Cost Effective
Looking for a good nights stay in a clean quiet hotel, this one's for you. Hotel has been updated and has a very comfortable feel and nice decor. Not only does it look updated, the rooms have been updated as well. My room contained a balcony which was nice to sit out on even though the night was a little chilly. If you need a nice place to stay, look no further, well worth the cost!
Stayed 1 night in Nov 2023